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Michaels Stores

Merchandise Manager - Full-Time

Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Store - Waterloo, ONThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

Lead merchandising and store operations, including truck processing, inventory routines, planograms, pricing, promotions, fulfillment, and maintaining a customer-ready environment. Support store leadership by overseeing daily workload and team development, ensuring policy compliance, and promoting asset protection and operational standards.

Requirements

At least three years of retail leadership experience is required. The role requires prolonged standing and movement, frequent bending and lifting, ladder use, repetitive tasks, customer interaction, and availability for nights, weekends, and early mornings.

Skills

Retail Leadership
Workload Planning
Inventory Management
Truck Processing
Planogram Execution
Visual Merchandising
Pricing Accuracy
Promotional Execution
Store-In-Stock Optimization
Ship-from-Store Fulfillment
Receiving and Returns Processing
Asset Protection
Team Training and Coaching
Standard Operating Procedures
Customer Service
Backroom Organization

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Merchandising
Truck Processing
Inventory Management
Store-In-Stock Optimization
Planogram Execution
Visual Merchandising
Pricing Integrity
Promotional Signage
Workload Planning
Manager-on-Duty
Ship-from-Store
Return to Vendor
ASN Receiving
Inventory Adjustments
Damages Procedures
Shrink Reduction
Asset Protection
Standard Operating Procedures
Team Onboarding
Team Training
Customer-Ready Store
Backroom Organization
Sales Floor Recovery

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