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Added 11 mins ago
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Michaels Stores

Party and Event Host

London, ON, Canada

$17.95 - $20.80 · Part-time

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Job details

Pay: $17.95 - $20.80
Job type: Part-time
Posting language: English
Posted: Nov 1, 2026

Original job description

Store - LONDON-RICHMOND ST, ONPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
Communicate events with clients and store team members.
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
Adjust plans and events based on client’s feedback and needs.
Create backup or emergency plans to be executed as needed.
Ensure client satisfaction for scheduled events.
Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

Help customers shop, locate products, and provide them with solutions.
Provide fast and friendly check out experience.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Educate customer on Voice of Customer (VOC) survey.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck un-load, stocking and planogram (POGs) processes.
Complete merchandise recovery and maintenance.
Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production.
Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Energetic and enthusiastic and personality.
The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
Must have excellent people skills.
Must have experience working with children and children’s events.
Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
Must have organizational skills, interpersonal skills, and creative problem-solving skills.
Retail and/or customer service experience required

Physical Requirements

Work Environment

Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$17.95 - $20.80

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

Plan and facilitate children's parties, craft classes, and other store events, including instructing participants, coordinating event details, and ensuring client satisfaction. Provide customer service and checkout support while assisting with stocking, merchandising, store recovery, cleanliness, and other retail operations.

Requirements

Applicants must have retail or customer service experience, experience working with children and children's events, and strong communication, organizational, interpersonal, and creative problem-solving skills. An energetic, enthusiastic approach and the ability to interact effectively with guests of all ages and coworkers are essential.

Skills

Event Coordination
Customer Service
Children's Event Experience
Craft Instruction
Face Painting
Communication
Organization
Interpersonal Skills
Creative Problem-Solving
Retail Sales
Checkout Operations
Merchandising
Inventory Stocking
Cleanliness and Safety
Customer Satisfaction

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Event Coordination
Children's Birthday Parties
Craft Classes
Craft Projects
Face Painting
Customer Service
Retail
Checkout
Rewards Program
Private Label Credit Cards
Voice of Customer Survey
Buy Online Pickup in Store
Ship From Store
Truck Unload
Stocking
Planograms
Merchandise Recovery
Store In Stock Optimization
Administrative Tasks
Goody Bags
Balloons
Custom Framing
Shrink Prevention
Safety Standards
Standard Operating Procedures

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