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Michaels Stores

Sales Manager

Kamloops, BC, Canada

Pay: $19.25 - $23.75
Job type: Part-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Sep 27, 2026

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Original job description

Store - KAMLOOPS, BC

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Total Base Pay Range for this Position:

$19.25 - $23.75

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager assists in leading store operations, ensuring compliance with company policies, and driving sales through effective team management and customer service. They are responsible for floor leadership, training staff, and overseeing specific departments like the Knit & Sew Shop and Custom Framing.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds and standing for long periods. The role requires availability to work nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Customer experience
Sales management
Operational excellence
Team development
POS systems
Asset protection
Inventory management
Merchandising
Customer service
Conflict resolution
Coaching
Compliance
Omni-channel service
Custom framing

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Manager
Leadership
Customer Experience
POS
Self-Checkout
Loyalty Rewards Program
Asset Protection
BOPIS
Same Day Delivery
Custom Framing
Knit & Sew Shop
Merchandising
Operational Excellence
Team Onboarding
Inventory Control
Store Operations
Compliance
Customer Satisfaction
Retail Management

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