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Added 8 mins ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
…person. They will work closely with the Brand Homes Operations Manager to ensure all daily tasks and responsibilities are completed. Their function is to lead by example, by participating…
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Merchandiser, Hourly Part Time Flexible Shifts
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Merchandiser, Hourly Full Time Day
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(CAN) Front End Checkout Team Associate
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(CAN) Consumables Associate
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(CAN) Customer Service Manager
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(CAN) Consumables Associate
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Keyholder
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Preparing merchandise orders, banking and other miscellaneous paperwork
Added 54 mins ago
Pharmacy Assistant (Midtown)
Calgary Co-op
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Store Supervisor (Full-Time)
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Complete ordering and replenishment of merchandise;
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Softgoods Supervisor (Full-Time)
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Complete ordering and replenishment of merchandise;
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Merchandiser, Hourly Part Time Day Greenlight Requisition
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Loss Prevention Associate, Full-Time
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Toronto, ON · Scarborough, Ontario
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Detect and identify shoplifters and safely apprehend subjects or recover merchandise accordance with Federal and Provincial laws, as well as company and department policy. Assist the Area…
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Communicate equipment servicing needs as required with Branch Supervisor/Manager.
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Communicate equipment servicing needs as required with Branch Supervisor/Manager.
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Lot Associate Part Time - MISSISSAUGA S
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Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
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Overnight Freight Associate Part-Time - 7265 Saskatoon South
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Lumber Sales Part Time - MISSISSAUGA S
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Mississauga, ON
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Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department

Michaels Stores

sales manager

Toronto, ON, Canada

$18.95 - $23.30 · Part-time

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Job details

Pay: $18.95 - $23.30
Job type: Part-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Store - TOR-SCARBOROUGH/WEST, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. They are responsible for managing store conditions, executing company programs, and maintaining service standards across all departments.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as standing for long periods and lifting up to 50 pounds. The role requires availability for nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
Inventory management
POS systems
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Loyalty program management

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
Leadership
Operations
POS
Self-Checkout
Asset Protection
Merchandising
BOPIS
Custom Framing
Loyalty Rewards
Team Development
SOP
Inventory
Store Management

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