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Added 33 mins ago
T
Gestionnaire en génie logiciel (Expériences interactives) | Software Engineering Manager (Interactive Experiences)
TAIT
Montreal, QC
- Full-time
…temps réel et les comportements interactifs, ainsi que des services TypeScript/Node.js, généralement conteneurisés avec Docker. Les projets font aussi appel au contrôle de spectacle, à…
Added 1 hour ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Added 1 hour ago
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London, ON
Position Description: Reporting to Building Systems Manager, you will be responsible for leading and overseeing the daily operations, maintenance, and performance of building mechanical…
Added 1 hour ago
M
Account Manager, SEM
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Toronto, ON
- Full-time
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Added 1 hour ago
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Reporting to Lead of Appearance and Studio Manager
Added 2 hours ago
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Karma Yoga Program
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…Rehabilitation, coordinating with the Grants and Prospect Development Manager while ultimately sharing information with the Board of Directors, you will help shape the future of our…
Added 2 hours ago
WM
Coordinator, Production & Content Media Operation
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
Added 2 hours ago
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Caseworker / Chaplain
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Added 2 hours ago
BC
Registered Nurse - Medical B7
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Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
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Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
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Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 hours ago
BC
Registered Nurse - Operating Room
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Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room program and must…
Added 2 hours ago
BC
Communication Assistant
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Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 hours ago
A
CAD Designer
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Markham, ON
- Full-time
Arcadis' Canadian Water Team is looking for dedicated, creative, and energetic entry-level Water Engineering Designers interested in tackling challenges and developing sustainable solutions…
Added 2 hours ago
U
Community Manager - Assassin's Creed
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Montreal, QC
- Full-time
The Community Manager is primarily accountable for supporting the community strategic plan created by their brand’s Community Developer. Responsibilities include communicating with players…
Added 3 hours ago
TS
Caseworker / Chaplain
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Vancouver, BC · Belkin Communities of Hope - Belkin House
- Part-time
Plans and conducts creative worship services, pastoral care programs, activities, outreach programs and Bible studies for community members, clients or congregants as applicable.
Added 3 hours ago
B
VP, Paid Media
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- Full-time
…own and scale paid social and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy,…
Added 4 hours ago
SJ
Personal Support Worker - Halton Region Programs
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Burlington, ON
- $19.84 CAD / hour
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Follows daily client care schedules as determined by the Manager or Supervisor
Added 4 hours ago
B
VP, Paid Media
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- Full-time
…own and scale paid social and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy,…
Added 5 hours ago
IW
Senior Manager, Events
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MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 5 hours ago
IW
Senior Manager, Events
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ON · Ontario, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 5 hours ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 6 hours ago
DG
Manager, Transactions
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- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our…
Added 6 hours ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
…impeccable 18-hole championship golf course, excellent service, creative dining and friendly…
Added 6 hours ago
D
Marketing Coordinator, Quebec
Dormez-vous
Pointe-Claire, QC
- Full-time
Identify wording that reads as translated or unnatural, explain why, and propose creative directions that make communications more relevant to Quebec consumers

Michaels Stores

Sales manager

Toronto, ON, Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Store - TOR-TORONTO/ST CLAIR, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. They are responsible for managing store standards, POS operations, and executing company programs to maintain compliance and service excellence.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds. The role requires availability for nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Loyalty program management

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
POS
Self-Checkout
Asset Protection
Inventory
Merchandising
BOPIS
Omni-channel
Team Leadership
Coaching
Standard Operating Procedures
Loyalty Rewards
Custom Framing
Retail Operations
Store Management

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