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Added 21 mins ago
PH
General Manager - Permanent - 4345
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
An established ICI general contractor is looking for a General Manager to lead its Calgary operation. This is the top seat in the office: you'll own the business, setting the strategy,…
Added 21 mins ago
Engineering Resource Strategy & Capacity Planning Manager
Alstom
Saint-Bruno, QC
Support Sales & Operations Planning (S&OP) activities through workload reporting and capacity analysis
Added 1 hour ago
C
Manager / Senior Manager Key Accounts - Aerospace (ER&D)
Cyient
Montreal, QC
- Full-time
The Senior Manager Key Accounts will assume responsibility for the sales of services and system solutions in the Aerospace industry, with a primary focus on a major aircraft engine OEM…
Added 1 hour ago
B
Personal Banker
BMO
Mississauga, ON
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 1 hour ago
GI
Business Development Manager
GrowCap Inc
Toronto, ON
- Full-time
We’re seeking a Business Development Manager to own the pipeline, drive revenue, and
Added 1 hour ago
U
Manager I, Account Management, Eats SMB
Uber
Toronto, ON
- Full-time
Collaborate cross-functionally with Operations, Marketing, and Product teams to influence solutions that scale and remove blockers for our merchants.
Added 2 hours ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Notifies Distric Manager of any sales, cash, inventory or operating discrepancy.
Added 2 hours ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
…and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success.…
Added 2 hours ago
KC
Distribution Analyst
Kia Canada
Mississauga, ON
- Full-time
The Distribution Analyst works closely with the Manager, Distribution, Regional Teams, Vehicle Logistics, Sales Operations, and Dealers to support wholesale objectives, improve inventory…
Added 2 hours ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
The Service Manager’s main responsibility is to proactively develop and manage the service department business and operations in a way that maximizes customer and employee satisfactions, as…
Added 2 hours ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
…This role combines client relationship management, campaign operations, and performance analysis to ensure smooth campaign delivery and client…
Added 2 hours ago
SG
Accounting Manager
Stannah Group
Markham, ON
- Full-time
The Accounting Manager is responsible for overseeing the day-to-day accounting, financial reporting, and administrative functions of Stannah Stairlifts Canada. This position ensures the…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Val-d'Or, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Fort Frances, ON
- $19.3 to $20.4 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Barrie, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Penticton, BC
- $20.9 to $22.15 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Chibougamau, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Williams Lake, BC
- $20.4 to $21.65 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
St. Paul, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
South Porcupine, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Winkler, MB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…

Michaels Stores

Sales manager

Toronto, ON, Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Store - TOR-TORONTO/ST CLAIR, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. They are responsible for managing store standards, POS operations, and executing company programs to maintain compliance and service excellence.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds. The role requires availability for nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Loyalty program management

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
POS
Self-Checkout
Asset Protection
Inventory
Merchandising
BOPIS
Omni-channel
Team Leadership
Coaching
Standard Operating Procedures
Loyalty Rewards
Custom Framing
Retail Operations
Store Management

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