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Added 9 mins ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
CSG Talent is partnering with an established international mining equipment manufacturer to recruit a Field Service Operations Manager in Saskatoon.
Added 9 mins ago
TA
Senior Maintenance Manager-FR
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Saguenay, QC
- Full-time
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Human Resources Business Partner-FR
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- Full-time
The Human Resources Business Partner works closely with leaders and employees across assigned client groups. The role provides practical HR guidance and supports workforce planning,…
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Senior Human Resources Generalist-FR
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Degree or diploma in Human Resources, Business Administration or a related field, or equivalent experience.
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Recruitment Manager-FR
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- Full-time
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Added 38 mins ago
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Hospital Administrator
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- Full-time
Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
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- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
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Analyst 2, HR Business Services
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Ottawa, ON
- Full-time
Reporting to the Manager, HR Consultation Services, the Analyst 2, HR Business Services provides operational and administrative support to the Human Resources Business Partners (HRBPs),…
Added 38 mins ago
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Banking Advisor
National Bank of Canada
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Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
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Talent Acquisition Partner
Hudson Talent Solutions
Ottawa, ON
- $95,000 to $100,000 CAD / year
- Full-time
…corporate environment, working closely with stakeholders across the business from intake through…
Added 38 mins ago
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BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 39 mins ago
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Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
Added 1 hour ago
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Senior Account Manager - M/W
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Montreal, QC
- Full-time
…for the hotel, and for Dayuse. Day to day, you'll work with Customer Service (Montreal and Paris), Business Development, Data, RevOps, Cash Collection and…
Added 1 hour ago
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Banquet Server
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- Full-time
Maintains close communication and works cooperatively with Banquet leadership team, co-workers in a clear, business-like and respectful manner which focuses on generating a positive,…
Added 1 hour ago
Senior Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
Manager - Program Management, with Finance domain having 6-11 years of experience as a Product Owner and Product Manager.
Added 1 hour ago
Lead Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
Manager - Program Management, with Finance domain having 6-11 years of experience as a Product Owner and Product Manager.
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 2 hours ago
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Box Office Agent
Live Nation Entertainment
Toronto, ON
- Part-time
Providing exceptional front-line customer service to ticket purchasers
Added 2 hours ago
CB
Technical Sales Representative - Professional Turf
Certis Belchim
Canada
- Full-time
…our Professional Turf team and play a key role in growing our business across Western Canada. This is an opportunity to combine your technical knowledge of professional turf with your…

Michaels Stores

Sales Manager

Stoney Creek, NB, Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective floor leadership. They oversee daily store operations, including POS management, inventory compliance, and staff training to maintain brand standards.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as standing for long periods and lifting merchandise. The role requires availability for nights, weekends, and early mornings to support store operations.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational compliance
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
Omni-channel service
BOPIS fulfillment
Custom framing
Performance management
Communication

Benefits

Health insurance
Medical
Dental
Vision
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
Leadership
POS
Operations
Asset Protection
Merchandising
BOPIS
Inventory
Coaching
Team Development
Compliance
SOP
Loyalty Program
Omni-channel
Custom Framing
Store Management
Performance Metrics
Staffing

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