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Added 10 mins ago
EV
Veterinary Receptionist
Ethos Veterinary Health
Toronto, ON
- $20 to $22 CAD / hour
- Full-time
…and emergency teams while providing responsive, compassionate service to clients and referring veterinary…
Added 10 mins ago
KD
Key Account Manager - Metro
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Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
…personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee…
Added 10 mins ago
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Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 10 mins ago
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Specialty Support Representative III
UKG
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- Full-time
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Added 10 mins ago
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Principal Software Engineer - Collateral Treasury Trading Platforms
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Toronto, ON
- Full-time
…Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that…
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C
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Finance Analyst
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Assistant Manager
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Previous experience in leadership position within retail & customer service industry
Added 24 mins ago
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Dental Hygienist - Public Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
$41.31 hourly with 25 years of service with the employer
Added 24 mins ago
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Seasonal Driver Helper - Windsor
UPS
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- Temporary
…carrying packages. This position ensures the best customer service through efficiency and…
Added 24 mins ago
WI
Executive Housekeeper - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 24 mins ago
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Clerk V, CARE Program - BC Women’s Hospital & Health Centre
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- Full-time
Added 24 mins ago
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Peer Support Worker, Heartwood Centre for Women – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Part-time
…assistance, advocacy, and support groups. Provide information on service providers; maintains up-to-date resource lists of community-based services providers; contacts relevant…
Added 25 mins ago
RP
Director, Human Resources - CAN
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Calgary, AB
- Full-time
This role combines national HR strategy with hands-on leadership of complex employee matters, acquisitions, and organizational integration. The successful candidate will drive consistent HR…
Added 39 mins ago
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Building Manager II - Resident (Lower Mainland)
BC Housing
Vancouver, BC
- Full-time
Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
Added 39 mins ago
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Student Intern-Property Management
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Assist with scheduling maintenance, repairs, inspections, and service appointments with contractors and vendors.
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The material handler plays an important role in meeting customer agreements which include productivity, accuracy, and service level.
Added 39 mins ago
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…practice for regulated and unregulated care providers in health service settings across NSH and IWK and other sectors of the…
Added 39 mins ago
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Identify systemic barriers impacting wait times, throughput, and service equity
Added 39 mins ago
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Coordinator, Logistics
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- Full-time
Monitor the flow of White Glove orders across systems to ensure timely fulfillment, including tracking exchange orders created by the Customer Service team.
Added 39 mins ago
1LDO0960 Licensed Optician Full & Part Time-Ottawa,ON-Bayshore LensCrafters
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…in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’…
Added 39 mins ago
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Licensed Optician-Thunder Bay, ON Pearle Vision
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Experience and results with a retail or customer service establishment
Added 55 mins ago
UO
Student Associate - WS
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- Full-time
…positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors…
Added 55 mins ago
UO
Program Manager, Workforce Development & Employer Engagement, UC Clermont College
University of Cincinnati
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- Full-time
…positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors…
Added 55 mins ago
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Automotive Detailer - Car Washer - Terrace
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Michaels Stores

Sales Manager

Stoney Creek, NB, Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective floor leadership. They oversee daily store operations, including POS management, inventory compliance, and staff training to maintain brand standards.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as standing for long periods and lifting merchandise. The role requires availability for nights, weekends, and early mornings to support store operations.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational compliance
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
Omni-channel service
BOPIS fulfillment
Custom framing
Performance management
Communication

Benefits

Health insurance
Medical
Dental
Vision
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
Leadership
POS
Operations
Asset Protection
Merchandising
BOPIS
Inventory
Coaching
Team Development
Compliance
SOP
Loyalty Program
Omni-channel
Custom Framing
Store Management
Performance Metrics
Staffing

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