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Added 9 mins ago
AC
Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
…distributor based in Mississauga, ON, is seeking an Account Manager to manage the Central East territory that includes York, Durham and Kawartha Lakes. The role focuses on expanding sales…
Added 9 mins ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 9 mins ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
…sector, while serving as the accountable local lead for daily service delivery, operational performance, and execution of approved initiatives and projects. This role remains deeply…
Added 9 mins ago
CC
Sales Manager
Comhan Canada
Waterloo, ON
- Full-time
Role Description The Sales Manager is a full-time, hybrid role based in Fergus, ON, with flexibility for partial work from home. This position is responsible for growing sales new and…
Added 9 mins ago
CC
Collision Centre General Manager
CSN Collision
Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager - Cluster 2, The General Manager for a collision center is responsible…
Added 9 mins ago
SS
Credit & Accounts Receivable Analyst
Staffmax Staffing & Recruiting
Winnipeg, MB
- Full-time
Management of the company’s / region’s line of credit within the limits set out by the Regional Credit Manager.
Added 9 mins ago
M
Security Lobby Guard Part Time
Marriott
Toronto, ON
- Part-time
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal…
Added 9 mins ago
Grocery Utility Clerk (Auburn Bay)
Calgary Co-op
Calgary, AB
The Grocery Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and…
Added 9 mins ago
S
store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
3 years retail / customer service management experience
Added 9 mins ago
Store MANAGER - Contract
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
Reporting to the District Manager, the Store Manager is responsible for driving sales, profitability, and overall store performance. You lead from the front, setting the tone on the floor,…
Added 9 mins ago
Portfolio Administrator, Scotia Jarislowsky Fraser - Montreal, QC
Scotiabank
Montreal, QC
The Portfolio Administrator works closely with the Relationship Manager(s) in the management of their overall book(s) of business, with a passion for providing client service excellence…
Added 9 mins ago
Manager, Concierge Support, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
…treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 9 mins ago
R
Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
RTX
Longueuil, QC
- Full-time
Relevant du Directeur Associé du service technique des centres moteurs, le gestionnaire de projet apporte une approche réseau (multi-site) à la gestion de projet, la gestion budgétaire…
Added 9 mins ago
R
Stagiaire en logistique d'entreposage - Hiver 2027 | Operations Logistics Internship – Winter 2027
RTX
Longueuil, QC
- Full-time
Diffusion à l’interne d’un plan de communication portant sur les processus clés des entrepôts externes de P&WC (niveaux de service, points de contact, outils à utiliser, etc.)
Added 9 mins ago
AU
Livreur RSR / Route Sales Representative (Delivery Driver)
Alsco Uniforms
Quebec, QC
- Full-time
The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.…
Added 9 mins ago
RM
Appeals Specialist
Regional Municipality of Peel
Brampton, ON
- Other
…hearing and/or make recommendations regarding decision to the service manager and to represent the participant, the Region and the Ministry of Children, Community and Social Services to…
Added 9 mins ago
SJ
Assistant Store Manager - Peoples Jewellers - Sunridge Mall
Signet Jewelers
Calgary, AB · Canada - Sunridge Mall - Calgary, AB
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 9 mins ago
E
Administrator/General Manager/Executive Director
Extendicare
Maple, ON · Sherwood Court
- Full-time
Added 9 mins ago
G
Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Added 9 mins ago
SB
Warehouse Supervisor
Sleeman Breweries Ltd.
Vernon, BC
- Full-time
Reporting to the Warehouse Manager, the Warehouse Supervisor is responsible for leading a team of hourly employees to ensure warehouse operations run efficiently, safely, and on schedule.…
Added 9 mins ago
R
Senior Field Representative, Technology Service
Ricoh
Canada
- Full-time
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as…
Added 9 mins ago
Office Clerk
Ricoh
Toronto, ON
�· Minimum of 1 year experience working in a mail room, copy centre or customer service
Added 9 mins ago
C
Product Manager – Dealer Trust & Access
CARFAX
Canada
- Full-time
CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history…
Added 9 mins ago
CC
Collision Centre General Manager
CSN Collision
Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager – Cluster 2, The General Manager for a collision center is responsible…
Added 9 mins ago
Technology Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re seeking a skilled Technology Project Manager to lead small/medium scale digital initiatives that deliver meaningful business and technology outcomes. This role is responsible for…

Michaels Stores

Sales Manager - Full Time

Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Store - Waterloo, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

Lead store sales and service operations, coach team members on customer experience and selling behaviors, and support achievement of sales and service KPIs. Oversee store programs and operational execution, including POS, loyalty enrollment, order fulfillment, asset protection, and assigned specialty departments.

Requirements

Requires at least three years of retail leadership experience. The role involves extended periods standing and moving around the store, lifting and handling merchandise and fixtures weighing up to 25–50 pounds, and working nights, weekends, and early mornings.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Customer-Focused Coaching
Team Training and Development
Store Operations
Standard Operating Procedures
Point-of-Sale Systems
Self-Checkout Operations
Loyalty Program Enrollment
Omnichannel Order Fulfillment
Asset Protection
Inventory and Shrink Reduction
Operational Compliance
Custom Framing Support
Knit and Sew Shop Operations

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Sales KPIs
Service KPIs
Customer Experience
ART of Selling
Standard Operating Procedures
Company Policies
Manager on Duty
Point-of-Sale Systems
Self-Checkout
Loyalty Rewards Program
Balloons
Birthday Parties
Knit and Sew Shop
Cut Bar
BOPIS
Same-Day Delivery
Custom Framing
Team Member Onboarding
Asset Protection
Shrink Reduction
Omnichannel Service
Store Operations

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