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Added 3 mins ago
SR
Change Manager
Swim Recruiting
Vancouver, BC
- $70 to $80 CAD / hour
- Contract
5-10 years as a change manager, leading change management or large-scale transformation work, plus a bachelor’s degree in business, operations, or a related area
Added 3 mins ago
QR
Manager/Senior Manager, Marketing & Leasing
Q Residential
Toronto, ON
- Full-time
Reporting to the Asset Management team and working closely with Property Management, Leasing and Operations, the Marketing Manager will be responsible for leading Q Residential marketing…
Added 3 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 3 mins ago
DL
Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
Dimic Law is seeking an experienced, hands-on law firm office manager to lead administrative operations, coach and hold support staff accountable, maintain reliable firm systems, and take…
Added 3 mins ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
…industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across…
Added 3 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 3 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Experienced Manager: You’re an experienced People and Project Manager. You’re driven by coaching and mentoring teams to achieve their best results.
Added 3 mins ago
IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 3 mins ago
SR
IT Manager
Swim Recruiting
Vancouver, BC
- Full-time
Permanent, full-time IT Manager role leading technology strategy, day-to-day operations and organization-wide AI adoption for a growing multi-site organization.
Added 4 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 4 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 4 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
Ensure necessary due diligence to support the accuracy of all activities
Added 4 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 4 mins ago
Administration and Quality Support - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
The Administrator, Quality Support provides administrative and operational support to the Quality & Business Processes team, helping maintain compliance with quality, food safety,…
Added 4 mins ago
MAINTENANCE AIDE
Southbridge Healthcare LP
ON · South Huron, ON
Provide support in the maintenance department, painting operations of the home, general upkeep, as well as making sure everything is as per the company standards.
Added 4 mins ago
Queen's Pub Marketing and Events Assistant Manager (w)
Alma Mater Society of Queen's University Inc.
Kingston, ON
Coordinate and execute training for the entire staff team with input and support from the Head Manager and the other Assistant Managers
Added 4 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 4 mins ago
Supervisor
JD Sports / Livestock / Size?
Nanaimo, BC
Support key initiatives as empowered by and in partnership with the Store Manager.
Added 4 mins ago
Avionics Manager
Calm Air Human Resources
Winnipeg, MB
Reporting to the Director of Maintenance, the Avionics Manager is responsible for the operation and control of the Avionics shop and all its programs and procedures. They will be hands-on…
Added 4 mins ago
TS
Nursing Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a) Admissions that may require special considerations (b)Transfers of Residential…
Added 4 mins ago
BT
General Manager
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall…
Added 4 mins ago
Gaming Attendant-DWC
Great Canadian Entertainment
Dawson Creek, BC
Chances Dawson Creek is currently looking for a vibrant Part Time Gaming Attendant. Under the direct supervision of the Operations Manager, this position is responsible for a variety of…
Added 4 mins ago
H&
Office Services Assistant
Harris & Company
Vancouver, BC
- Full-time
Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 4 mins ago
IT
Estimator / Project Coordinator – Major Projects
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 4 mins ago
C
Branch Assistant
CIBC
London, ON
- Full-time
…clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent…

Michaels Stores

Sales Manager - Full Time

Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Store - Waterloo, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

Lead store sales and service operations, coach team members on customer experience and selling behaviors, and support achievement of sales and service KPIs. Oversee store programs and operational execution, including POS, loyalty enrollment, order fulfillment, asset protection, and assigned specialty departments.

Requirements

Requires at least three years of retail leadership experience. The role involves extended periods standing and moving around the store, lifting and handling merchandise and fixtures weighing up to 25–50 pounds, and working nights, weekends, and early mornings.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Customer-Focused Coaching
Team Training and Development
Store Operations
Standard Operating Procedures
Point-of-Sale Systems
Self-Checkout Operations
Loyalty Program Enrollment
Omnichannel Order Fulfillment
Asset Protection
Inventory and Shrink Reduction
Operational Compliance
Custom Framing Support
Knit and Sew Shop Operations

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Sales KPIs
Service KPIs
Customer Experience
ART of Selling
Standard Operating Procedures
Company Policies
Manager on Duty
Point-of-Sale Systems
Self-Checkout
Loyalty Rewards Program
Balloons
Birthday Parties
Knit and Sew Shop
Cut Bar
BOPIS
Same-Day Delivery
Custom Framing
Team Member Onboarding
Asset Protection
Shrink Reduction
Omnichannel Service
Store Operations

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