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Added 9 mins ago
GC
Care Coordinator - HIV & HCV Programs
Gilbert Centre
Barrie, ON
- Full-time
The Gilbert Centre is looking for a Care Coordinator to join our multidisciplinary Health Program team in Barrie, Ontario. Reporting to the Health Program Manager, the Care Coordinator…
Added 9 mins ago
RP
Planning Manager – Production Planning & Manufacturing
Remote People
Calgary, AB
- Full-time
We're hiring on behalf of one of our established manufacturing partners in Toronto for an experienced Planning Manager to lead production planning, master scheduling, material requirements…
Added 9 mins ago
SF
Program Assistant, StFX Online
St. Francis Xavier University
Antigonish, NS
- Full-time
The Centre for Online Learning & Professional Studies (StFX Online) is currently seeking a Program Assistant to aid with the delivery of various off-campus and online Education programs.…
Added 9 mins ago
Product Specialist (QC) - 12 month contract
CAA Club Group
Quebec, QC
Work-life harmony with access to an award-winning holistic wellness program,
Added 9 mins ago
M
Manager, Consumer Insolvency
MNP
Ottawa, ON
- Full-time
Make an impact with our Consumer Insolvency team as a Licensed Insolvency Trustee, (Insolvency Manager). This diverse team of professionals assists Canadians and Corporations with…
Added 9 mins ago
Technology Planning and Coordination Specialist
Scotiabank
Toronto, ON
You will manage and ensure the successful delivery of complex projects involving multiple teams from different groups across the bank and external vendors when required.
Added 9 mins ago
C
Maintenance and Construction Coordinator
Civeo
AB · Edmonton International Airport, AB
- Full-time
Provide administrative assistance to Project Managers and Maintenance team members to streamline project delivery. Responsibilities include coordinating project subtasks, managing…
Added 24 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
ON · Kenora, ON
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 24 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 24 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 24 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Victoria, BC
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 24 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
Active pursuit of the Payroll Leadership Program certification (formerly known as the Certified Payroll Manager/CPM) is highly preferred and will be supported by the employer
Added 24 mins ago
A
Data Governance Analyst – Data Strategy
Affinity
Burnaby, BC
- Contract
…the Commission's Data Strategy. Reporting functionally to the Manager, Data Governance, this position is responsible for supporting the analysis, development, and implementation of data…
Added 24 mins ago
B
Project Manager, Electrical Building
BPA
Toronto, ON
- Full-time
…leadership ambition to BPA’s fast-growing Toronto team. As Project Manager, Electrical Engineering, you will take ownership of complex building projects, strengthen trusted client…
Added 24 mins ago
SA
Study Abroad Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
This role provides administrative, logistical, and program coordination support for SAIT’s Study Abroad initiatives, including inbound and outbound student exchanges, Global Education…
Added 24 mins ago
KT
Administrator, Okanagan Truck & Fabrication
Kal Tire
Vernon, BC
- Full-time
…scheduling, shipping and receiving. This role works with the Manager to keep daily operations efficient and…
Added 24 mins ago
Occupational Health Licensed Practical Nurse
Cargill
Guelph, ON
…supervision, this job executes routine occupational health program support activities, health data administration, stakeholder coordination and compliance tracking to support occupational…
Added 24 mins ago
FB
Driver
Foundation Building Materials
Surrey, BC
- Other
Possess basic knowledge of building materials, forklift operation, and delivery equipment
Added 24 mins ago
Manager, Official Plan and Legislation
City of Toronto
Toronto, ON
…Toronto’s future and to manage the city’s change and growth. The manager will prepare and oversee a work program that responds to emerging issues and challenges, and which considers the…
Added 39 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
…operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining…
Added 39 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…Practice Coordinator, the position supports the interdisciplinary program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 39 mins ago
CO
Inventory Coordinator
Culligan of Canada
Hanover, ON
- Full-time
…is an exciting opportunity as it includes Inventory Control, Delivery, and Customer Service…
Added 39 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 39 mins ago
Senior Manager, Learning, Growth & Experience
Bayshore
Mississauga, ON
Partner with Learning & Development Manager to optimize LMS-enabled delivery, administration and reporting.
Added 54 mins ago
PT
Senior Project Manager
Phair Talent Partners
Barriere, BC
- $150,000 to $180,000 CAD / year
- Full-time
Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…

Michaels Stores

Sales Manager - Full Time

Canada

$18.95 - $23.30 · Full-time

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Job details

Pay: $18.95 - $23.30
Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Store - Waterloo, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.95 - $23.30

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

Lead store sales and service operations, coach team members on customer experience and selling behaviors, and support achievement of sales and service KPIs. Oversee store programs and operational execution, including POS, loyalty enrollment, order fulfillment, asset protection, and assigned specialty departments.

Requirements

Requires at least three years of retail leadership experience. The role involves extended periods standing and moving around the store, lifting and handling merchandise and fixtures weighing up to 25–50 pounds, and working nights, weekends, and early mornings.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Customer-Focused Coaching
Team Training and Development
Store Operations
Standard Operating Procedures
Point-of-Sale Systems
Self-Checkout Operations
Loyalty Program Enrollment
Omnichannel Order Fulfillment
Asset Protection
Inventory and Shrink Reduction
Operational Compliance
Custom Framing Support
Knit and Sew Shop Operations

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Sales KPIs
Service KPIs
Customer Experience
ART of Selling
Standard Operating Procedures
Company Policies
Manager on Duty
Point-of-Sale Systems
Self-Checkout
Loyalty Rewards Program
Balloons
Birthday Parties
Knit and Sew Shop
Cut Bar
BOPIS
Same-Day Delivery
Custom Framing
Team Member Onboarding
Asset Protection
Shrink Reduction
Omnichannel Service
Store Operations

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