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Added 47 mins ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
…accountability throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal…
Added 47 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 47 mins ago
J
Proposal Lead
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Proposal Lead based in Canada.
Added 47 mins ago
EI
Lab Technician
Ecolab Inc.
Calgary, AB
- Full-time
Reporting to the Liquid Lab Team Lead, this is an excellent opportunity for an individual who takes ownership, is a team player, looks for interesting custom projects and wants to…
Added 1 hour ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
Lead the day-to-day operations of the People & Culture function, ensuring programs, processes, employee requests, documentation, and leader support are delivered efficiently and…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 1 hour ago
C
Leader, GVS Inside Sales - Canada
Cisco
Montreal, QC
- Full-time
As a Leader, Inside Sales, you will lead Inside Account Executive (iAE) teams in a hybrid working environment. This role focuses on driving team performance and enhancing portfolio…
Added 1 hour ago
A
Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
…around them. As the Software Development Manager, you will lead the team that brings our foundation models and agentic workflows into the AEC tools customers use every day. You will pair an…
Added 1 hour ago
A
Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
…around them. As the Software Development Manager, you will lead the team that brings our foundation models and agentic workflows into the AEC tools customers use every day. You will pair an…
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
C
Leader, GVS Inside Sales - Canada
Cisco
Toronto, ON
- Full-time
As a Leader, Inside Sales, you will lead Inside Account Executive (iAE) teams in a hybrid working environment. This role focuses on driving team performance and enhancing portfolio…
Added 1 hour ago
K
Senior Accountant, Enterprise Core Services
KPMG
Abbotsford, BC · Chilliwack, BC · Langley (District), BC · Vancouver, BC · Langley, British Columbia
- Full-time
…balance is how our values show up - in how we work, how we lead, and what we…
Added 2 hours ago
S
Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Lead department in accordance with company presentation standards
Added 2 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
Lead forecast review meetings with key sales accounts, incorporating customer insights and business updates to refine demand forecasts and improve accuracy.
Added 2 hours ago
SH
Health Care Aide
SE Health
Red Deer, AB
- Part-time
…exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being…
Added 2 hours ago
NW
Manager, Employment Programs (Church Location)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
Monitor progress toward strategic and operational objectives and lead corrective initiatives when performance, quality or compliance expectations are not met.
Added 2 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
Lead forecast review meetings with key sales accounts, incorporating customer insights and business updates to refine demand forecasts and improve accuracy.
Added 2 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Lead and support educational technology projects aimed at enhancing teaching and learning experiences.
Added 2 hours ago
PD
Sales and Account Manager Director
Planet DDS
Ottawa, ON
- Full-time
…growth. As the market matures, you are expected to build and lead a Canadian…
Added 2 hours ago
CC
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Lead strategic recruitment mandates, managing full-cycle searches for senior, specialized, and business-critical positions while developing targeted talent attraction and sourcing…
Added 2 hours ago
Manager, Partnerships & Innovation
Rogers Communications
Toronto, ON
Lead partnership governance and serve as the primary liaison across Rogers, the University of Waterloo and key stakeholders
Added 2 hours ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
…building world-class components, accessible frameworks, and developer-friendly tools, your work will directly impact millions of administrative and end-user interactions every day. You will…
Added 3 hours ago
S
Store Director
sephora.com
Halifax, NS
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 3 hours ago
GC
Senior Engineer, Geotechnical
Glencore Canada
Sparwood, BC
- Full-time
…practices in alignment with business needs, and then scope and lead work on such initiatives in collaboration with colleagues in EVR’s central Technical Services department and at the…
Added 3 hours ago
GC
Lead, Projects
Glencore Canada
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…

Microserve

Director, People & Culture

AB, Canada
Alberta, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary

Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the company. This is a hands-on leadership role for a strong operator who brings structure, discipline, and follow-through to the People & Culture function, while also driving the continuous development and optimization of our people programs, processes, and employee experience. The Director will be responsible for ensuring core people operations, recruitment, HR programs, compensation processes, and employee experience initiatives are delivered consistently, accurately, and on time.

The successful candidate is a strong people leader and an excellent operator. They are comfortable managing competing priorities, building practical processes, supporting leaders, and ensuring the People & Culture team delivers a high level of service to employees and the business. This role requires someone who can move comfortably between execution, leadership, and continuous improvement: solving operational issues, coaching team members, managing programs, and helping ensure Microserve’s people practices continue to evolve with the needs of the business. This role also requires someone who is comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture programs.

Key Responsibilities

People & Culture Operations and Program Management

Lead the day-to-day operations of the People & Culture function, ensuring programs, processes, employee requests, documentation, and leader support are delivered efficiently and consistently.
Lead the planning, execution, communication and continuous optimization of People & Culture programs, including Compensation & Total Rewards, Performance Management, Employee Engagement, Professional Development & Career Growth, Goal Setting & Organizational Alignment (OKRs), and more.
Oversee employee lifecycle activities including onboarding, employee changes, promotions, transfers, leaves of absence, offboarding, and related documentation.
Provide guidance and escalation support on employee relations matters, performance concerns, policy interpretation, workplace accommodations, investigations, and sensitive employee issues.
Ensure HR policies, procedures, templates, workflows, and employee documentation are accurate, current, compliant, and easy for leaders and employees to use.
Identify opportunities to improve operational efficiency, simplify processes, strengthen accountability, and create a consistent employee and leader experience.
Identify opportunities to use technology, automation, AI-enabled tools, and better workflows to continuously streamline People & Culture processes, reduce administrative burden, improve accuracy, and create a better employee and leader experience.
Use HR data, reporting, and metrics to monitor service levels, identify trends, support decision-making, and recommend continuous improvements.
Ensure confidential employee information is handled with professionalism, discretion, and in accordance with applicable privacy and employment standards requirements.

Talent Acquisition

Lead a proactive, outbound-focused talent acquisition approach that builds strong candidate pipelines and identifies high-quality talent for current and future hiring needs.
Set clear expectations for recruitment activity, sourcing quality, hiring manager responsiveness, pipeline health, candidate experience, and time-to-fill.
Personally support and participate in sourcing, outreach, screening, and hiring processes for senior, confidential, hard-to-fill, or business-critical roles as needed.
Identify opportunities to improve recruitment workflows, strengthen hiring manager accountability, and support a positive candidate and new hire experience.

Compensation & Total Rewards

Lead compensation and total rewards programs that support attraction, retention, internal equity, and business performance, ensuring they are practical, well managed, and aligned with organizational priorities.
Partner with the President on compensation planning, internal equity assessments, salary range application, and compensation recommendations that support organizational goals.
Prepare compensation analysis, employee data, leader materials, and decision-support summaries for pay-related programs and recommendations.
Recommend compensation and variable pay approaches that support desired behaviours, performance accountability, retention, and business outcomes.

Employee Wellness, Engagement, & Community

Lead programs and initiatives that support employee wellness, engagement, recognition, community involvement, and organizational culture.
Develop and implement strategies that strengthen employee experience, wellbeing, participation, and connection to Microserve's values.
Build and maintain relationships with community organizations, charitable partners, educational institutions, industry associations, and other external stakeholders that support Microserve's people and community objectives.
Identify opportunities to strengthen employee participation, volunteerism, community impact, and external engagement activities.
Translate employee feedback, engagement survey results, and participation data into practical actions that strengthen engagement, wellbeing, inclusion, and organizational culture.

ESG Program (Environmental, Social & Governance) Participation & Reporting

Identify, develop, and implement People & Culture initiatives that contribute to Microserve's ESG objectives and strengthen outcomes.
Partner with Operations and business leaders to contribute People & Culture insights, employee-focused initiatives, and participation metrics that support ESG objectives.
Lead the development of ESG-related communications, reporting, and storytelling materials that highlight Microserve's people, community, and social impact initiatives.

Corporate Services

Develop and lead a Corporate Services function that provides high-quality administrative, executive support, workplace services, and coordination support across the organization.
Lead and support administrative and executive support resources, establishing clear service standards, priorities, accountability, and development opportunities.
Ensure effective coordination of leadership activities, company programs, internal communications, events, travel, and other cross-functional initiatives that support business priorities.
Manage Corporate Services vendors, budgets, contracts, and related operational requirements as applicable.

Leadership & Team Management

Lead, coach, and support members of the People & Culture team, ensuring clear priorities, accountability, service standards, and development opportunities.
Provide practical guidance to team members on operational issues, employee matters, program execution, documentation, and leader support.
Act as a trusted partner to leaders by providing clear, balanced, and business-oriented People & Culture advice.
Model Microserve’s values through professional judgment, high follow-through, strong communication, and a commitment to continuous improvement.

Qualifications & Experience

Post-secondary education in Human Resources, Business Administration, or a related discipline; CPHR designation or working toward designation is considered an asset.
10+ years of progressive Human Resources / People & Culture experience, including experience leading HR operations, employee relations, recruitment support, compensation management, and people programs.
3+ years of experience leading, coaching, or managing HR team members or cross-functional project teams.
Strong working knowledge of Canadian employment standards, HR compliance requirements, employee relations practices, and HR documentation standards.
Demonstrated experience managing relevant HR programs within similar sized or larger organizations than Microserve.
Experience leading proactive talent acquisition practices, including outbound sourcing, pipeline development, hiring manager partnership, and recruitment execution for senior or hard-to-fill roles.
Strong project management skills with the ability to build timelines, manage details, follow up consistently, and deliver programs on schedule.
Comfortable working with HRIS, ATS, Microsoft 365, spreadsheets, reporting tools, process documentation, and AI-enabled or automation tools, with the ability to use systems and data to improve efficiency, accuracy, visibility, and service delivery.
Experience in a fast-paced, multi-location, professional services, or service-oriented environment is considered an asset.

About Microserve

Microserve is one of Canada’s leading IT service and solution providers, with roughly 500 team members across Western Canada and more than 35 years of proven experience. We help organizations design, secure, implement, and manage technology that enables their people and business to be successful - from day-to-day IT operations to cybersecurity, workplace technology, cloud, audio visual, staffing, and managed services.

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More about this job

Responsibilities

Lead People & Culture operations, programs, recruitment, compensation, employee relations, and employee experience, ensuring consistent service and compliant processes. Manage and develop the People & Culture and Corporate Services teams while using data, technology, and continuous improvement to support organizational and ESG objectives.

Requirements

Requires 10+ years of progressive HR experience, including leadership of HR operations, employee relations, recruitment support, compensation, and people programs, plus at least 3 years leading or coaching teams. A post-secondary education in HR, business administration, or a related field is required; CPHR designation or progress toward it is an asset, along with Canadian employment standards knowledge and experience with HR systems and automation tools.

Skills

People Operations
Human Resources Leadership
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation Management
Total Rewards
Performance Management
Employee Engagement
Project Management
Canadian Employment Standards
HR Compliance
HRIS
Applicant Tracking Systems
Data Analysis and Reporting
Process Automation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
People and Culture
Canadian Employment Standards
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation
Total Rewards
Performance Management
Employee Engagement
Professional Development
Career Growth
OKRs
HRIS
Applicant Tracking Systems
Microsoft 365
Spreadsheets
Reporting Tools
AI-Enabled Tools
Automation
Process Improvement
Employee Lifecycle
Workplace Accommodations
ESG
Project Management
CPHR

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