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Added 22 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
VC
Project Manager II
Vancouver Coastal Health
Richmond, BC
- $55.27 to $79.45 CAD / hour
- Full-time
Develop project budgets within the context of operational demands and environmental and resource constraints and uses best utilization methods to thoroughly monitor and adhere to allocated…
Added 2 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Project Management roles to lead and execute projects,
Added 3 hours ago
P
Ingénieur(e) senior en gestion de projets et optimisation des ressources
PepsiCo
Levis, QC
- Full-time
The Supply Chain Transformation and Engineering team is looking for a Project Engineer to support and lead capital investments for the PFC division, mainly for the Frito Lay Lauzon plant as…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 8 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Planning, coordinating, supervising and reporting a team's business activities; to provide effective communication, to lead, to increase motivation, to provide training and development…
Added 9 hours ago
A
Sous Chef - Full Time
AccorHotel
Vancouver, BC
- Full-time
Monitor inventory, assist with ordering through BirchStreet, and support food and labor cost control
Added 10 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve…
Added 12 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 12 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
…planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve…
Added 16 hours ago
S
DCN Production Supervisor
SLB
Calgary, AB
- Full-time
Lead incident investigations and implement corrective and preventive actions to mitigate future risk.
Added 18 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 18 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 20 hours ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
…satisfaction, and long-term operational performance. You will also lead the continued advancement of operational excellence across MCI manufacturing, building the systems, leadership…
Added 23 hours ago
TS
Director of Sales - HVAC (British Columbia)
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Lead and grow the company’s HVAC sales channel across British Columbia, expanding market share with HVAC mechanical contractors, and installation partners. Develop and execute sales…
Added 1 day ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 day ago
EG
Collections Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity…
Added 1 day ago
AP
Management Staff
Atura Power
Oakville, ON
- Full-time
Lead commercial negotiations and manage relationships with project partners, customers, and suppliers
Added 1 day ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 day ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Acts as a lead trainer and provide team leadership, instruct, monitor and advise trainers on site, when required
Added 1 day ago
H
Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
…built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 1 day ago
L
Senior Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We are seeking a results-driven and experienced Senior Project Manager to lead the successful execution of our heavy civil construction projects. In this role, you will be responsible for…
Added 1 day ago
L
Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We’re seeking a seasoned Project Manager with extensive experience in large construction projects to lead our dynamic team. As the Project Manager, you’ll step into a leadership role where…

Microserve

Director, People & Culture

AB, Canada
Alberta, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary

Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the company. This is a hands-on leadership role for a strong operator who brings structure, discipline, and follow-through to the People & Culture function, while also driving the continuous development and optimization of our people programs, processes, and employee experience. The Director will be responsible for ensuring core people operations, recruitment, HR programs, compensation processes, and employee experience initiatives are delivered consistently, accurately, and on time.

The successful candidate is a strong people leader and an excellent operator. They are comfortable managing competing priorities, building practical processes, supporting leaders, and ensuring the People & Culture team delivers a high level of service to employees and the business. This role requires someone who can move comfortably between execution, leadership, and continuous improvement: solving operational issues, coaching team members, managing programs, and helping ensure Microserve’s people practices continue to evolve with the needs of the business. This role also requires someone who is comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture programs.

Key Responsibilities

People & Culture Operations and Program Management

Lead the day-to-day operations of the People & Culture function, ensuring programs, processes, employee requests, documentation, and leader support are delivered efficiently and consistently.
Lead the planning, execution, communication and continuous optimization of People & Culture programs, including Compensation & Total Rewards, Performance Management, Employee Engagement, Professional Development & Career Growth, Goal Setting & Organizational Alignment (OKRs), and more.
Oversee employee lifecycle activities including onboarding, employee changes, promotions, transfers, leaves of absence, offboarding, and related documentation.
Provide guidance and escalation support on employee relations matters, performance concerns, policy interpretation, workplace accommodations, investigations, and sensitive employee issues.
Ensure HR policies, procedures, templates, workflows, and employee documentation are accurate, current, compliant, and easy for leaders and employees to use.
Identify opportunities to improve operational efficiency, simplify processes, strengthen accountability, and create a consistent employee and leader experience.
Identify opportunities to use technology, automation, AI-enabled tools, and better workflows to continuously streamline People & Culture processes, reduce administrative burden, improve accuracy, and create a better employee and leader experience.
Use HR data, reporting, and metrics to monitor service levels, identify trends, support decision-making, and recommend continuous improvements.
Ensure confidential employee information is handled with professionalism, discretion, and in accordance with applicable privacy and employment standards requirements.

Talent Acquisition

Lead a proactive, outbound-focused talent acquisition approach that builds strong candidate pipelines and identifies high-quality talent for current and future hiring needs.
Set clear expectations for recruitment activity, sourcing quality, hiring manager responsiveness, pipeline health, candidate experience, and time-to-fill.
Personally support and participate in sourcing, outreach, screening, and hiring processes for senior, confidential, hard-to-fill, or business-critical roles as needed.
Identify opportunities to improve recruitment workflows, strengthen hiring manager accountability, and support a positive candidate and new hire experience.

Compensation & Total Rewards

Lead compensation and total rewards programs that support attraction, retention, internal equity, and business performance, ensuring they are practical, well managed, and aligned with organizational priorities.
Partner with the President on compensation planning, internal equity assessments, salary range application, and compensation recommendations that support organizational goals.
Prepare compensation analysis, employee data, leader materials, and decision-support summaries for pay-related programs and recommendations.
Recommend compensation and variable pay approaches that support desired behaviours, performance accountability, retention, and business outcomes.

Employee Wellness, Engagement, & Community

Lead programs and initiatives that support employee wellness, engagement, recognition, community involvement, and organizational culture.
Develop and implement strategies that strengthen employee experience, wellbeing, participation, and connection to Microserve's values.
Build and maintain relationships with community organizations, charitable partners, educational institutions, industry associations, and other external stakeholders that support Microserve's people and community objectives.
Identify opportunities to strengthen employee participation, volunteerism, community impact, and external engagement activities.
Translate employee feedback, engagement survey results, and participation data into practical actions that strengthen engagement, wellbeing, inclusion, and organizational culture.

ESG Program (Environmental, Social & Governance) Participation & Reporting

Identify, develop, and implement People & Culture initiatives that contribute to Microserve's ESG objectives and strengthen outcomes.
Partner with Operations and business leaders to contribute People & Culture insights, employee-focused initiatives, and participation metrics that support ESG objectives.
Lead the development of ESG-related communications, reporting, and storytelling materials that highlight Microserve's people, community, and social impact initiatives.

Corporate Services

Develop and lead a Corporate Services function that provides high-quality administrative, executive support, workplace services, and coordination support across the organization.
Lead and support administrative and executive support resources, establishing clear service standards, priorities, accountability, and development opportunities.
Ensure effective coordination of leadership activities, company programs, internal communications, events, travel, and other cross-functional initiatives that support business priorities.
Manage Corporate Services vendors, budgets, contracts, and related operational requirements as applicable.

Leadership & Team Management

Lead, coach, and support members of the People & Culture team, ensuring clear priorities, accountability, service standards, and development opportunities.
Provide practical guidance to team members on operational issues, employee matters, program execution, documentation, and leader support.
Act as a trusted partner to leaders by providing clear, balanced, and business-oriented People & Culture advice.
Model Microserve’s values through professional judgment, high follow-through, strong communication, and a commitment to continuous improvement.

Qualifications & Experience

Post-secondary education in Human Resources, Business Administration, or a related discipline; CPHR designation or working toward designation is considered an asset.
10+ years of progressive Human Resources / People & Culture experience, including experience leading HR operations, employee relations, recruitment support, compensation management, and people programs.
3+ years of experience leading, coaching, or managing HR team members or cross-functional project teams.
Strong working knowledge of Canadian employment standards, HR compliance requirements, employee relations practices, and HR documentation standards.
Demonstrated experience managing relevant HR programs within similar sized or larger organizations than Microserve.
Experience leading proactive talent acquisition practices, including outbound sourcing, pipeline development, hiring manager partnership, and recruitment execution for senior or hard-to-fill roles.
Strong project management skills with the ability to build timelines, manage details, follow up consistently, and deliver programs on schedule.
Comfortable working with HRIS, ATS, Microsoft 365, spreadsheets, reporting tools, process documentation, and AI-enabled or automation tools, with the ability to use systems and data to improve efficiency, accuracy, visibility, and service delivery.
Experience in a fast-paced, multi-location, professional services, or service-oriented environment is considered an asset.

About Microserve

Microserve is one of Canada’s leading IT service and solution providers, with roughly 500 team members across Western Canada and more than 35 years of proven experience. We help organizations design, secure, implement, and manage technology that enables their people and business to be successful - from day-to-day IT operations to cybersecurity, workplace technology, cloud, audio visual, staffing, and managed services.

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More about this job

Responsibilities

Lead People & Culture operations, programs, recruitment, compensation, employee relations, and employee experience, ensuring consistent service and compliant processes. Manage and develop the People & Culture and Corporate Services teams while using data, technology, and continuous improvement to support organizational and ESG objectives.

Requirements

Requires 10+ years of progressive HR experience, including leadership of HR operations, employee relations, recruitment support, compensation, and people programs, plus at least 3 years leading or coaching teams. A post-secondary education in HR, business administration, or a related field is required; CPHR designation or progress toward it is an asset, along with Canadian employment standards knowledge and experience with HR systems and automation tools.

Skills

People Operations
Human Resources Leadership
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation Management
Total Rewards
Performance Management
Employee Engagement
Project Management
Canadian Employment Standards
HR Compliance
HRIS
Applicant Tracking Systems
Data Analysis and Reporting
Process Automation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
People and Culture
Canadian Employment Standards
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation
Total Rewards
Performance Management
Employee Engagement
Professional Development
Career Growth
OKRs
HRIS
Applicant Tracking Systems
Microsoft 365
Spreadsheets
Reporting Tools
AI-Enabled Tools
Automation
Process Improvement
Employee Lifecycle
Workplace Accommodations
ESG
Project Management
CPHR

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