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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Organize and facilitate key Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Added 10 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 10 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 10 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Participates in and contributes to strategic planning and governance activities;
Added 10 mins ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 41 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 41 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 55 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:
Added 1 hour ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Partner Development Manager, Ecosystem Partnerships based in…
Added 1 hour ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
SK · Saskatchewan, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…These are financial governance, human resources, policy and planning, communications, and information technology. Finance sits at the heart of the role. You will be accountable for sound…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Internship
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Walkerton, ON
- Internship
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 1 hour ago
FG
National Account Manager
Farm Girl
Mississauga, ON
- Full-time
We are looking for a National Account Manager who will lead Farm Girl’s largest and most complex Canadian accounts directly, as the single senior contact for head-office buyers and category…
Added 1 hour ago
EI
Project Manager
Ebco Industries Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- $70,000 to $90,000 CAD / year
- Full-time
…world-class quality manufacturing. You will be responsible for planning and project managing Ebco's major opportunities which can range from $100,000 to $7,000,000 and include machining,…
Added 2 hours ago
CW
Operations Manager
Canadian Wilderness Adventures
Whistler, BC
- Full-time
We're looking for an experienced, hands-on Operations Manager who leads by example, takes initiative, and gets things done. The ideal candidate is a proven leader in outdoor adventure…
Added 2 hours ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
The Associate Manager, Subscriptions reports to the Director of Marketing \& Communications, collaborates with the Marketing Manager and Associate Director of Communications, and…
Added 2 hours ago
* EHS Manager *
Oerlikon
Fort Saskatchewan, AB
…experienced and hands-on Environmental, Health & Safety (EHS) Manager to lead and continuously improve our Environmental, Health & Safety programs at our Fort Saskatchewan manufacturing…
Added 3 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 3 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install,…
Added 3 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 3 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
Communicate project and maintenance progress, risks, resource requirements, and operational concerns to the customer and Operations Manager.
Added 3 hours ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services (CFMWS)
Wainwright, AB
- Full-time
Under the direction of the Mess Manager, the Administrative Assistant – Mess provides administrative support, such as research, data entry and compilation, record keeping, creating…
Added 3 hours ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Program Support Manager, MFS will manage, develop, implement and evaluate MFS programs, services and initiatives to meet the needs of the military community, develop and maintain…
Added 3 hours ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…
Added 3 hours ago
CF
Assistant Mess Manager
Canadian Forces Morale and Welfare Services (CFMWS)
Goose Bay
- Full-time
As an Assistant Mess (Hospitality) Manager, you provide an excellent customer
Added 3 hours ago
SS
Life Enrichment Manager
Sunrise Senior Living
North Vancouver, BC · Sunrise at Lonsdale Square
- Full-time
At Sunrise Senior Living, we champion the quality of life for all seniors. As a Life Enrichment Manager, you create personalized Life Skills experiences that foster purpose, familiarity,…

Microserve

Director, People & Culture

AB, Canada
Alberta, Canada, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary

Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the company. This is a hands-on leadership role for a strong operator who brings structure, discipline, and follow-through to the People & Culture function, while also driving the continuous development and optimization of our people programs, processes, and employee experience. The Director will be responsible for ensuring core people operations, recruitment, HR programs, compensation processes, and employee experience initiatives are delivered consistently, accurately, and on time.

The successful candidate is a strong people leader and an excellent operator. They are comfortable managing competing priorities, building practical processes, supporting leaders, and ensuring the People & Culture team delivers a high level of service to employees and the business. This role requires someone who can move comfortably between execution, leadership, and continuous improvement: solving operational issues, coaching team members, managing programs, and helping ensure Microserve’s people practices continue to evolve with the needs of the business. This role also requires someone who is comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture programs.

Key Responsibilities

People & Culture Operations and Program Management

Lead the day-to-day operations of the People & Culture function, ensuring programs, processes, employee requests, documentation, and leader support are delivered efficiently and consistently.
Lead the planning, execution, communication and continuous optimization of People & Culture programs, including Compensation & Total Rewards, Performance Management, Employee Engagement, Professional Development & Career Growth, Goal Setting & Organizational Alignment (OKRs), and more.
Oversee employee lifecycle activities including onboarding, employee changes, promotions, transfers, leaves of absence, offboarding, and related documentation.
Provide guidance and escalation support on employee relations matters, performance concerns, policy interpretation, workplace accommodations, investigations, and sensitive employee issues.
Ensure HR policies, procedures, templates, workflows, and employee documentation are accurate, current, compliant, and easy for leaders and employees to use.
Identify opportunities to improve operational efficiency, simplify processes, strengthen accountability, and create a consistent employee and leader experience.
Identify opportunities to use technology, automation, AI-enabled tools, and better workflows to continuously streamline People & Culture processes, reduce administrative burden, improve accuracy, and create a better employee and leader experience.
Use HR data, reporting, and metrics to monitor service levels, identify trends, support decision-making, and recommend continuous improvements.
Ensure confidential employee information is handled with professionalism, discretion, and in accordance with applicable privacy and employment standards requirements.

Talent Acquisition

Lead a proactive, outbound-focused talent acquisition approach that builds strong candidate pipelines and identifies high-quality talent for current and future hiring needs.
Set clear expectations for recruitment activity, sourcing quality, hiring manager responsiveness, pipeline health, candidate experience, and time-to-fill.
Personally support and participate in sourcing, outreach, screening, and hiring processes for senior, confidential, hard-to-fill, or business-critical roles as needed.
Identify opportunities to improve recruitment workflows, strengthen hiring manager accountability, and support a positive candidate and new hire experience.

Compensation & Total Rewards

Lead compensation and total rewards programs that support attraction, retention, internal equity, and business performance, ensuring they are practical, well managed, and aligned with organizational priorities.
Partner with the President on compensation planning, internal equity assessments, salary range application, and compensation recommendations that support organizational goals.
Prepare compensation analysis, employee data, leader materials, and decision-support summaries for pay-related programs and recommendations.
Recommend compensation and variable pay approaches that support desired behaviours, performance accountability, retention, and business outcomes.

Employee Wellness, Engagement, & Community

Lead programs and initiatives that support employee wellness, engagement, recognition, community involvement, and organizational culture.
Develop and implement strategies that strengthen employee experience, wellbeing, participation, and connection to Microserve's values.
Build and maintain relationships with community organizations, charitable partners, educational institutions, industry associations, and other external stakeholders that support Microserve's people and community objectives.
Identify opportunities to strengthen employee participation, volunteerism, community impact, and external engagement activities.
Translate employee feedback, engagement survey results, and participation data into practical actions that strengthen engagement, wellbeing, inclusion, and organizational culture.

ESG Program (Environmental, Social & Governance) Participation & Reporting

Identify, develop, and implement People & Culture initiatives that contribute to Microserve's ESG objectives and strengthen outcomes.
Partner with Operations and business leaders to contribute People & Culture insights, employee-focused initiatives, and participation metrics that support ESG objectives.
Lead the development of ESG-related communications, reporting, and storytelling materials that highlight Microserve's people, community, and social impact initiatives.

Corporate Services

Develop and lead a Corporate Services function that provides high-quality administrative, executive support, workplace services, and coordination support across the organization.
Lead and support administrative and executive support resources, establishing clear service standards, priorities, accountability, and development opportunities.
Ensure effective coordination of leadership activities, company programs, internal communications, events, travel, and other cross-functional initiatives that support business priorities.
Manage Corporate Services vendors, budgets, contracts, and related operational requirements as applicable.

Leadership & Team Management

Lead, coach, and support members of the People & Culture team, ensuring clear priorities, accountability, service standards, and development opportunities.
Provide practical guidance to team members on operational issues, employee matters, program execution, documentation, and leader support.
Act as a trusted partner to leaders by providing clear, balanced, and business-oriented People & Culture advice.
Model Microserve’s values through professional judgment, high follow-through, strong communication, and a commitment to continuous improvement.

Qualifications & Experience

Post-secondary education in Human Resources, Business Administration, or a related discipline; CPHR designation or working toward designation is considered an asset.
10+ years of progressive Human Resources / People & Culture experience, including experience leading HR operations, employee relations, recruitment support, compensation management, and people programs.
3+ years of experience leading, coaching, or managing HR team members or cross-functional project teams.
Strong working knowledge of Canadian employment standards, HR compliance requirements, employee relations practices, and HR documentation standards.
Demonstrated experience managing relevant HR programs within similar sized or larger organizations than Microserve.
Experience leading proactive talent acquisition practices, including outbound sourcing, pipeline development, hiring manager partnership, and recruitment execution for senior or hard-to-fill roles.
Strong project management skills with the ability to build timelines, manage details, follow up consistently, and deliver programs on schedule.
Comfortable working with HRIS, ATS, Microsoft 365, spreadsheets, reporting tools, process documentation, and AI-enabled or automation tools, with the ability to use systems and data to improve efficiency, accuracy, visibility, and service delivery.
Experience in a fast-paced, multi-location, professional services, or service-oriented environment is considered an asset.

About Microserve

Microserve is one of Canada’s leading IT service and solution providers, with roughly 500 team members across Western Canada and more than 35 years of proven experience. We help organizations design, secure, implement, and manage technology that enables their people and business to be successful - from day-to-day IT operations to cybersecurity, workplace technology, cloud, audio visual, staffing, and managed services.

Apply About employer

More about this job

Responsibilities

Lead People & Culture operations, programs, recruitment, compensation, employee relations, and employee experience, ensuring consistent service and compliant processes. Manage and develop the People & Culture and Corporate Services teams while using data, technology, and continuous improvement to support organizational and ESG objectives.

Requirements

Requires 10+ years of progressive HR experience, including leadership of HR operations, employee relations, recruitment support, compensation, and people programs, plus at least 3 years leading or coaching teams. A post-secondary education in HR, business administration, or a related field is required; CPHR designation or progress toward it is an asset, along with Canadian employment standards knowledge and experience with HR systems and automation tools.

Skills

People Operations
Human Resources Leadership
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation Management
Total Rewards
Performance Management
Employee Engagement
Project Management
Canadian Employment Standards
HR Compliance
HRIS
Applicant Tracking Systems
Data Analysis and Reporting
Process Automation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
People and Culture
Canadian Employment Standards
Employee Relations
Talent Acquisition
Outbound Sourcing
Compensation
Total Rewards
Performance Management
Employee Engagement
Professional Development
Career Growth
OKRs
HRIS
Applicant Tracking Systems
Microsoft 365
Spreadsheets
Reporting Tools
AI-Enabled Tools
Automation
Process Improvement
Employee Lifecycle
Workplace Accommodations
ESG
Project Management
CPHR

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