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Added 13 hours ago
Cloud & AI Platform Sales Specialist
Microsoft
Goodwood, ON
Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 1 day ago
Cloud & AI Platform Sales Specialist
Microsoft
Toronto, ON
Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 5 days ago
Finance Program Manager
PwC
Toronto, ON
Full-time
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Added 2 days ago
Physics Resource - Specialist
Calian in Space & Technology
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking a Physics Resource – Specialist to support Defence Research and Development Canada (DRDC). The role supports modelling and simulation research by characterizing physical…
Added 2 days ago
Modelling Resource - Specialist
Calian IT & Cyber Solutions
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking a Modelling Resource - Specialist to support Defence Research and Development Canada (DRDC). The role supports research, development, analysis and evaluation of military…
Added 2 days ago
Modelling Resource - Specialist
Calian in Space & Technology
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking a Modelling Resource – Specialist to support Defence Research and Development Canada (DRDC). The role supports research, development, analysis and evaluation of military…
Added 2 days ago
Information Technology Resource - Specialist
Calian in Space & Technology
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking an Information Technology Resource – Specialist to support Defence Research and Development Canada (DRDC). The role supports specialized software development, modelling…
Added 2 days ago
Information Technology Resource - Specialist
Calian IT & Cyber Solutions
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking an Information Technology Resource - Specialist to support Defence Research and Development Canada (DRDC). The role supports specialized software development, modelling…
Added 2 days ago
Physics Resource - Specialist
Calian IT & Cyber Solutions
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Calian is seeking a Physics Resource - Specialist to support Defence Research and Development Canada (DRDC). The role supports modelling and simulation research by characterizing physical…
Added 3 days ago
Enterprise Account Manager - Compute / Responsable de compte d'entreprise - Compute
HPE
Quebec, QC · St. Laurent, Quebec
Full-time
In a typical day as an Enterprise Compute Sales Specialist, you would
Added 2 days ago
Physics Resource - Specialist
Calian Group
Saint-Gabriel-de-Valcartier, QC
Full-time
Calian is seeking a Physics Resource - Specialist to support Defence Research and Development Canada (DRDC). The role supports modelling and simulation research by characterizing physical…
Added 2 days ago
Infrmation Technology Resource - Specialist
Calian Group
Saint-Gabriel-de-Valcartier, QC
Full-time
Job Title: Information Technology Resource - Specialist
Added 2 days ago
Modelling Resource - Specialist
Calian Group
Saint-Gabriel-de-Valcartier, QC
Full-time
Calian is seeking a Modelling Resource - Specialist to support Defence Research and Development Canada (DRDC). The role supports research, development, analysis and evaluation of military…
Added 2 days ago
Enterprise Account Manager - Compute / Responsable de compte d'entreprise - Compute
Hewlett Packard Enterprise
Montreal, QC
$185,000 to $343,000 CAD / year
Full-time
In a typical day as an Enterprise Compute Sales Specialist, you would
Added 3 days ago
Enterprise Account Manager - Compute / Responsable de compte d'entreprise - Compute
Hewlett Packard Enterprise
Montreal, QC · St. Laurent, Quebec, Canada
Full-time
In a typical day as an Enterprise Compute Sales Specialist, you would
Added 2 days ago
Spécialiste, Sécurité / Security Specialist
Microsoft
Montreal, QC
Full-time
Added 3 days ago
Onsite Medical Representative
Amazon
Hamilton, ON
…position, you will work closely with the WHS site manager, WHS specialist, and occasionally the Wellness Specialist (WS). This includes attending weekly associate safety committee meetings,…
Added 4 days ago
AI Workforce Specialist - Federal Government and Law Enforcement
Microsoft
Ottawa, ON
Full-time
As an AI Workforce Specialist for the Federal Government, you will be a senior individual contributor responsible for driving digital transformation and customer success through Microsoft’s…
Added 3 days ago
AI Business Process Specialist, Multi Industry
Microsoft
Vancouver, BC
Full-time
Drives customer-centered sales strategies that align Microsoft Security and AI solutions to customer priorities, accelerating digital transformation while maintaining trust, compliance, and…
Added 3 days ago
AI Business Process Specialist, Public Sector
Microsoft
Vancouver, BC
Full-time
Drives customer-centered sales strategies that align Microsoft Security and AI solutions to customer priorities, accelerating digital transformation while maintaining trust, compliance, and…
Added 4 days ago
Digital Risk Solutions Manager
PwC
Toronto, ON
Full-time
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Added 4 days ago
Digital Risk Solutions Manager
Pwc Canada
Toronto, ON
Full-time
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Added 4 days ago
Spécialiste DevOps / DevOps Specialist (Signature)
Portage CyberTech
Montreal, QC
Full-time
Portage CyberTech is looking for a DevOps Specialist with experience in development and strong expertise in automation and continuous deployment on AWS infrastructure, to contribute to the…
Added 4 days ago
AI Workforce Specialist - Federal Government and Law Enforcement
Microsoft
Ottawa, ON
Full-time
As an AI Workforce Specialist for the Federal Government, you will be a senior individual contributor responsible for driving digital transformation and customer success through Microsoft’s…
Added 6 days ago
Regulatory Specialist
Government of Alberta
Edmonton, AB

Microsoft

AI Business Process Specialist, Public Sector

Vancouver, BC, Canada

Pay: Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700 per year.
Job type: Full-time
Experience: 4+ years solution or services sales experience.
Posting language: English
Posted: Sep 16, 2026

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Original job description

Overview

Join Microsoft Canada's AI Business Process (AIBP) Specialist team and help reinvent how the public sector serves Canadians. As a Business Applications Specialist covering Western Canada's provincial governments and public health accounts, you'll drive end-to-end business transformation - bringing CRM, ERP and low-code solutions to the leaders modernizing citizen services. You'll work side by side with the Account Team and Customer Success team across the full sales cycle, from territory and account planning through competitive procurement to close, building trusted relationships with deputy ministers, CxOs and program leaders while orchestrating across partners and systems integrators to deliver the One Microsoft narrative. This is a high-impact role with real autonomy and executive visibility, supported by a dedicated specialist community and by teammates who want you to win. If you're energized by complex, high-value transformation work - and by seeing your results show up in the services people rely on every day - this is where that work happens.

Responsibilities

Customer Engagement

Qualifies and advances sales opportunities using the Microsoft Customer Engagement Methodology (MCEM), applying established sales frameworks, AI-powered insights, and best practices to drive customer outcomes.
Collaborates across the Account Team Unit (ATU), Customer Success Unit (CSU), Global Partner Solutions (GPS), Industry Solutions Delivery (ISD), and partner ecosystem to orchestrate opportunities throughout the sales lifecycle.
Builds trusted relationships with customer and partner stakeholders, gaining alignment on business priorities, transformation goals, success criteria, and desired outcomes.
Drives customer-centered sales strategies that align Microsoft Security and AI solutions to customer priorities, accelerating digital transformation while maintaining trust, compliance, and security standards.
Engages partners throughout the sales process to strengthen co-sell motions, increase partner attach, and accelerate customer value realization.
Reviews customer and partner feedback, identifies risks, and develops action plans to improve customer satisfaction, engagement, and business outcomes.

Sales Execution & Pipeline Management

Identifies, qualifies, and advances opportunities to grow Microsoft solution adoption, consumption, and revenue within an assigned territory or customer portfolio.
Leverages AI-driven insights, consumption data, renewal signals, usage trends, and market intelligence to prioritize opportunities and maximize impact.
Maintains pipeline accuracy and forecasting discipline using Microsoft sales systems, tools, and processes to ensure predictable business performance.
Partners with internal stakeholders to review pipeline health, assess risks, and execute strategies that support achievement of sales and consumption targets.
Monitors customer adoption and utilization trends to identify expansion opportunities, drive solution value realization, and improve renewal outcomes.
Coordinates partner and cross-functional resources to accelerate deal progression and ensure seamless handoffs across the customer lifecycle.

Sales Strategy & Market Development

Develops and executes sales strategies aligned to customer business objectives, market opportunities, and solution area priorities.
Applies market intelligence, whitespace analysis, and predictive insights to identify growth opportunities, competitive differentiators, and emerging customer needs.
Partners across Microsoft teams to design and position AI- and cloud-powered solutions that support customer transformation initiatives.
Contributes to territory planning and execution by identifying gaps, driving market engagement, and aligning sales motions to strategic priorities.
Evaluates industry trends, customer challenges, and competitive dynamics to inform business decisions and strengthen Microsoft's market position.
Drives cross-functional collaboration to deliver integrated customer solutions that advance business outcomes and accelerate innovation.

Trusted Advisor & Customer Success

Serves as a trusted advisor to customer stakeholders by connecting business priorities with Microsoft AI, Security, and Cloud solutions.
Leads customer conversations to identify, prioritize, and accelerate opportunities that deliver measurable business value.
Aligns customer transformation strategies with Microsoft capabilities to enable successful adoption, realization, and expansion of solutions.
Influences decision makers through business value discussions, strategic insights, and outcome-focused engagement.
Builds executive-level relationships that foster long-term customer success, advocacy, and growth.
Ensures all customer engagements reinforce Microsoft's commitment to security, responsible AI, compliance, and trusted partnerships.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.

4+ years solution or services sales experience.

Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Solution Area Specialists IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 103,500 $ CAD à 170,700 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

The AI Business Process Specialist will drive end-to-end business transformation for public sector clients by implementing CRM, ERP, and low-code solutions. They will manage the full sales cycle, build executive-level relationships, and orchestrate cross-functional teams to deliver integrated Microsoft solutions.

Requirements

Candidates must hold a Bachelor's degree in a relevant field and possess at least 4 to 8 years of experience in technology-related sales or account management. Strong expertise in solution sales, strategic planning, and navigating complex procurement processes is required.

Skills

Sales
Account Management
Business Transformation
CRM
ERP
Low-code Solutions
Public Sector
Strategic Planning
Pipeline Management
Cloud Solutions
Artificial Intelligence
Security
Stakeholder Management
Market Intelligence
Digital Transformation
Consultative Selling

Visa sponsorship

Not detected in the job text

Keywords

AI
Business Applications
CRM
ERP
Low-code
Public Sector
Microsoft
Cloud
Security
Sales Lifecycle
Account Management
Digital Transformation
Procurement
Strategy
Market Intelligence
Stakeholder Engagement
Solution Sales
Customer Success
Partnership
Compliance
Business Value
Executive Presence
Territory Planning
Forecasting
Consumption Data
Innovation
Systems Integrators
One Microsoft
MCEM
Technology Sales

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