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Added 11 mins ago
UO
Principle Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Added 11 mins ago
FG
Senior Operations Manager, Surrey and Wheelchair Replenishment Program
Fnyx Group
Toronto, ON
- Full-time
Develop and implement business activities, policies, goals, objectives and procedures.
Added 11 mins ago
TH
Lumber & Building Material Department Supervisor Full Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
- Full-time
…knowledge and support needed to successfully meet the needs of our business and achieve…
Added 11 mins ago
H-
Sales Manager (AI Solutions)
HeitechSoft - AI Business Solutions
Cambridge, ON
- Full-time
…technology solutions that streamline operations and accelerate business growth for clients across North America. We operate with purpose, speed, and a winning mindset - and we expect the…
Added 11 mins ago
SR
SALES MANAGER – TORONTO
Swanson Reed | Canada
Toronto, ON
- Part-time
Experience in developing new business opportunities and clients.
Added 11 mins ago
PD
Regional Director - Clinic Support
Passion Dental Group
Calgary, AB
- Full-time
This role is equal parts coach, strategist, and business partner. You'll work closely with Clinic Managers, Doctors, and Support Office teams to create exceptional patient experiences,…
Added 11 mins ago
Digital Marketing Manager
Fastco
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Partner with internal stakeholders to ensure all performance marketing initiatives are strategically aligned with business objectives and brand guidelines.
Added 11 mins ago
Front Store - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sydney Indian Reserve No. 28A, NS · Sydney, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 11 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 11 mins ago
Project Manager - Halifax
Mariner
Halifax, NS
…cybersecurity, cloud, and change management to drive successful business outcomes that matter to our…
Added 11 mins ago
Business Analyst - Halifax
Mariner
Halifax, NS
…cybersecurity, cloud, and change management to drive successful business outcomes that matter to our…
Added 11 mins ago
Technician, Combustion Services - Intermediate
Lakeside Controls
Hamilton, ON
Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and…
Added 11 mins ago
Front of House - Bartender
Northland Properties
Edmonton, AB
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you…
Added 11 mins ago
Prep Cook
Northland Properties
Edmonton, AB
Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and hard-working people to join our team. As a Prep Cook, you can craft your skills and gain…
Added 11 mins ago
TA
Sales Representative - TELUS Communications
The Acquisition Group
Abbotsford, BC
- Full-time
…confidence, strengthen your sales skills, and grow within the…
Added 11 mins ago
TA
Sales Representative - TELUS Communications
The Acquisition Group
Surrey, BC
- Full-time
…confidence, strengthen your sales skills, and grow within the…
Added 26 mins ago
Client Service Representative - Fort Macleod (Part Time)
ATB
Fort Macleod, AB
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Added 26 mins ago
B
General Repair Technician III - Static
BGIS
Quebec, QC
- Full-time
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are…
Added 26 mins ago
C
Meat Manager- Taber Food Store
Co-op
Taber, AB
- Full-time
…fuel individuals and communities. We are a different kind of business; being member-owned means that any profits are returned to our members and stay in the local…
Added 41 mins ago
F
AI Support & Infrastructure Associate
ForIT
Toronto, ON
- Contract
…third, which would make this a full-time role. Mostly weekday business hours, with some after-hours coverage when an airline needs…
Added 42 mins ago
Senior Conveyance Engineer – Civil Engineering
WSP
Thornhill, ON
…through technical leadership, project delivery, and strategic business…
Added 42 mins ago
Principal Conveyance Engineer - Civil Engineering
WSP
Thornhill, ON
Support project pursuits, proposal development, and business development activities while strengthening relationships with clients, agencies, contractors, and industry partners.
Added 42 mins ago
Lead Conveyance Engineer - Civil Engineering
WSP
Thornhill, ON
Strengthen client relationships and contribute to business development, proposals, and strategic growth opportunities within the conveyance practice.
Added 42 mins ago
Intermediate Conveyance Engineer - Civil Engineering
WSP
Thornhill, ON
Build strong relationships with clients and stakeholders through project delivery support, proposal development, and business development activities.
Added 42 mins ago
SL
AVP, Technology Resilience and Recover Risk Oversight
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- Full-time
…application recovery, cloud/hybrid resilience, and alignment between business impact tolerances, RTO/RPO expectations, and actual technical recovery…

Microsoft

Cloud Solution Architect - Cloud & AI

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

The Customer & Commercial Success (CCS) organization, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

Do you have a passion for Azure and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you! Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive Strategic Customer Success & Business Outcomes: Lead highly complex customer engagements by delivering secure, resilient, AI-enabled solutions, removing blockers, managing risks, resolving executive-level escalations, and accelerating adoption, consumption, and long-term business value realization.

Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative solutions, aligning Microsoft capabilities to business outcomes, and driving transformation through strategic guidance and industry expertise.

Champion the Customer & Expand Business Opportunities: Act as the voice of the customer across Microsoft, influencing product direction, solution roadmaps, and service offerings while proactively identifying cross-solution growth opportunities, driving consumption expansion, and strengthening customer and partner relationships.

Provide Global Thought Leadership & Organizational Impact: Lead technical communities, mentor and develop talent, drive innovation and intellectual property creation, influence Microsoft frameworks and methodologies, and represent Microsoft's technology vision through industry events, executive engagements, and scalable best practices.

Plan and deliver proactive and reactive support including onsite presence as needed.
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability.
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
Apply lessons learned for continuous process and delivery improvement for the customer.
Engage in meetings with customers and account teams to articulate service offerings.
Share and gain knowledge through communities.
Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in 2 or more of the following Azure IaaS areas is expected:
o Auzre PaaS, AVD, Networking, Compute, High availability and disaster recovery features for IaaS components.
o Experience with Identity, or Azure Security is a plus.
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers.
Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others.
Ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive account management
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Cloud Solution Architecture IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

Lead complex customer engagements by delivering secure, AI-enabled solutions while acting as a trusted advisor to C-suite leaders. Drive proactive and reactive support, manage technical escalations, and foster long-term business value through strategic guidance.

Requirements

Requires a Bachelor's degree and at least 7 to 12 years of experience in cloud infrastructure, IT consulting, or related technical fields. Candidates must possess deep subject matter expertise in Azure IaaS, strong project leadership skills, and the ability to manage critical customer relationships.

Skills

Azure
Cloud Architecture
Artificial Intelligence
Infrastructure Technologies
IT Consulting
Systems Administration
Network Operations
Software Development
Project Leadership
Technical Troubleshooting
Strategic Planning
Disaster Recovery
Azure PaaS
Azure Security
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Azure
Cloud Solution Architect
Artificial Intelligence
IaaS
PaaS
AVD
Networking
Compute
Disaster Recovery
Identity
Azure Security
Customer Success
Mission Critical
IT Consulting
Systems Management
Strategic Advisor
Technical Leadership
Cloud Infrastructure
Software Support
Enterprise Customers
Project Management
Stakeholder Management
Growth Mindset
Accountability
Inclusion
Technical Communities
Service Delivery
Performance Optimization
Incident Resolution
Cloud Background Check

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