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Added 2 hours ago
T
PIA Client Service Associate
TD
Mississauga, ON
- Full-time
…dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other branch staff. In this…
Added 2 hours ago
T
PIA Client Service Associate
TD
Regina, SK
- Full-time
…dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other branch staff. In this…
Added 3 hours ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Guide & Consult: Act as a trusted advisor - guiding customers on product selection, pricing, and availability while crafting tailored sales quotations.
Added 3 hours ago
B
National Director, Distribution & Operational Transformation
Belron
Montreal, QC · National Support Center_QC
- Full-time
…influence enterprise priorities, mobilize teams nationwide and leave a lasting mark on Belron Canada’s supply chain and distribution…
Added 6 hours ago
Information Security Trust and Compliance Adviser - Toronto, ON
Flight Centre
ON
Information Security Trust and Compliance Advisor
Added 7 hours ago
M
Sales Executive, Cloud & AI
Microsoft
Toronto, ON
- Full-time
…pivotal role in accelerating Microsoft Azure adoption across Canada. You will collaborate with a high-performing team of Solution Engineers and cross-functional stakeholders to deliver…
Added 10 hours ago
M
Chercheur(euse) principal(e) - Apprentissage automatique / Senior Researcher - Machine Learning
Microsoft
Montreal, QC
- Full-time
Added 10 hours ago
M
Cloud Solution Architect - Cloud & AI
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative…
Added 10 hours ago
Senior Total Rewards Specialist
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…be required to communicate with internal stakeholders across Canada where the primary business language utilized is…
Added 12 hours ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Toronto, ON · Kingston, ON
- Full-time
- Contract
Provide marketing support for product launches, advisor councils, regional meetings, campaigns, and branding initiatives
Added 13 hours ago
P
Managing Director & Strategic Advisor
PwC
Ottawa, ON
- Full-time
…the next generation of leaders. With every interaction you leave a lasting…
Added 13 hours ago
People Experience Specialist - Manufacturing & Distribution
Lush Handmade Cosmetics
Toronto, ON
The People Experience Specialist acts as a trusted advisor and plays an essential role in guiding and advising staff in North America on their resources, guidance on employee issues and…
Added 14 hours ago
Bilingual Claims Technical Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension…
Added 14 hours ago
WI
Bilingual Claims Technical Specialist
Wawanesa Insurance
Montreal, QC
- Other
…permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension…
Added 14 hours ago
PA
Service Advisor (Don Valley Volkswagen)
Performance Auto Group
Toronto, ON
- Full-time
Don Valley Volkswagen is looking for a Service Advisor to join their dynamic team!
Added 15 hours ago
KP
Vice President, Human Resources - Competition ID: 4825
Kwantlen Polytechnic University
Surrey, BC
- Full-time
Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley,…
Added 15 hours ago
WI
Specialist, Engineering - Combined Cycle Gas Turbine SME
WSP in Canada
Calgary, AB
- Full-time
As a trusted technical advisor, you will help win work, guide multidisciplinary teams, mentor engineering professionals, and deliver technically sound solutions for utilities, independent…
Added 15 hours ago
C
Human Resources Manager
Confidential
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
We are a high end Luxury Retailer with our head office in Greater Vancouver. We are on the hunt for our next HR Manager to lead our Canada and US operations.
Added 15 hours ago
AM
People Partner Manager, Canada Area
A.P. Moller - Maersk
Mississauga, ON
- Full-time
As the People Partner Manager, Canada Area, you will serve as a trusted advisor to senior business leaders, partnering across the Canada organization to shape and deliver people strategies…
Added 15 hours ago
District Recruiter
PCL Construction
Edmonton, AB
…largest and most complex industrial construction projects across Canada. In this role, you will partner with leaders to execute innovative recruitment strategies that position PCL…
Added 16 hours ago
RC
Senior Network Security Engineer (CCNP Security Needed)
RSM Canada
Toronto, ON
- Full-time
…implementations. You will serve as a hands-on technical leader and trusted advisor, designing and deploying advanced network infrastructure…
Added 16 hours ago
HI
Client Care Representative - Personal Lines
HUB International
Chilliwack, BC
- Full-time
As a Personal Insurance Advisor, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner…
Added 17 hours ago
PA
Service Advisor (Performance Mercedes-Benz)
Performance Auto Group
St. Catharines, ON
- Full-time
…explore, we showcase the number one luxury manufacturer in…
Added 18 hours ago
Human Resource Consultant III
City of Vancouver
Vancouver, BC
…sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouver is seeking colleagues who can help advance our core commitments to exceptional…
Added 18 hours ago
P
2027 Summer Intern – Client Management Account Analyst, Toronto
PIMCO
Toronto, ON
- Full-time
…recognized as an innovator, industry thought leader and trusted advisor to our…

Microsoft

Cloud Solution Architect - Cloud & AI

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

The Customer & Commercial Success (CCS) organization, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

Do you have a passion for Azure and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you! Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive Strategic Customer Success & Business Outcomes: Lead highly complex customer engagements by delivering secure, resilient, AI-enabled solutions, removing blockers, managing risks, resolving executive-level escalations, and accelerating adoption, consumption, and long-term business value realization.

Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative solutions, aligning Microsoft capabilities to business outcomes, and driving transformation through strategic guidance and industry expertise.

Champion the Customer & Expand Business Opportunities: Act as the voice of the customer across Microsoft, influencing product direction, solution roadmaps, and service offerings while proactively identifying cross-solution growth opportunities, driving consumption expansion, and strengthening customer and partner relationships.

Provide Global Thought Leadership & Organizational Impact: Lead technical communities, mentor and develop talent, drive innovation and intellectual property creation, influence Microsoft frameworks and methodologies, and represent Microsoft's technology vision through industry events, executive engagements, and scalable best practices.

Plan and deliver proactive and reactive support including onsite presence as needed.
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability.
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
Apply lessons learned for continuous process and delivery improvement for the customer.
Engage in meetings with customers and account teams to articulate service offerings.
Share and gain knowledge through communities.
Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in 2 or more of the following Azure IaaS areas is expected:
o Auzre PaaS, AVD, Networking, Compute, High availability and disaster recovery features for IaaS components.
o Experience with Identity, or Azure Security is a plus.
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers.
Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others.
Ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive account management
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Cloud Solution Architecture IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

Lead complex customer engagements by delivering secure, AI-enabled solutions while acting as a trusted advisor to C-suite leaders. Drive proactive and reactive support, manage technical escalations, and foster long-term business value through strategic guidance.

Requirements

Requires a Bachelor's degree and at least 7 to 12 years of experience in cloud infrastructure, IT consulting, or related technical fields. Candidates must possess deep subject matter expertise in Azure IaaS, strong project leadership skills, and the ability to manage critical customer relationships.

Skills

Azure
Cloud Architecture
Artificial Intelligence
Infrastructure Technologies
IT Consulting
Systems Administration
Network Operations
Software Development
Project Leadership
Technical Troubleshooting
Strategic Planning
Disaster Recovery
Azure PaaS
Azure Security
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Azure
Cloud Solution Architect
Artificial Intelligence
IaaS
PaaS
AVD
Networking
Compute
Disaster Recovery
Identity
Azure Security
Customer Success
Mission Critical
IT Consulting
Systems Management
Strategic Advisor
Technical Leadership
Cloud Infrastructure
Software Support
Enterprise Customers
Project Management
Stakeholder Management
Growth Mindset
Accountability
Inclusion
Technical Communities
Service Delivery
Performance Optimization
Incident Resolution
Cloud Background Check

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