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Added 41 mins ago
A
Personal Banking Advisor - Calgary West Springs
ATB
Calgary, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 41 mins ago
S
Beauty Advisor - Part Time
sephora.com
Fredericton, NB
- $17.65 to $22.05 CAD / hour
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 41 mins ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Edmonton, AB
- $17.5 to $20.6 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 41 mins ago
ME
Full Time - MEC Advisor (Downtown Location)
Mountain Equipment Company
Edmonton, AB
- Full-time
…to try new things and plan new adventures – and as a store Advisor, you’ll be there to help make it all…
Added 56 mins ago
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Mobile Mortgage Advisor (Midtown Toronto/East York, ON) - 100% Commission
CIBC
Toronto, ON
- Full-time
…clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting…
Added 1 hour ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
Maintain current knowledge of our turf product offerings, as well as competitive machines.
Added 1 hour ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Winnipeg, MB
- $18.3 to $21.55 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 hour ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
The HSE Advisor facilitates the safe performance of work. The aim of this role is to utilize professional judgement in assessing risk, reviewing risk and work practices, and determining the…
Added 1 hour ago
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Chercheur(euse) principal(e) - Apprentissage automatique / Senior Researcher - Machine Learning
Microsoft
Montreal, QC
- Full-time
As a Senior Researcher, you will design, develop, execute, and implement technology research projects in collaboration with other researchers, engineers, and product groups.
Added 1 hour ago
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Cloud Solution Architect - Cloud & AI
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative…
Added 1 hour ago
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Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Remote, Canada
- Full-time
- Remote
Serve as a trusted advisor to customer stakeholders, developing a strong understanding of their goals, challenges, priorities, and desired business outcomes.
Added 1 hour ago
HR
Beauty Advisor - Armani (6- Months Contract)
Holt Renfrew
Toronto, ON
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 2 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…and Diagnostic (“SDx”) offerings. The DSM will serve as an advisor, leader, and technical expert to support peer mentorships and will support colleagues/functions to develop sales tactics…
Added 2 hours ago
C
Grow Team Advisor (Agronomist) - Cypress Agro
Co-op
AB · Cypress County, AB
- Full-time
South Country Co-op is hiring a Grow Team Advisor at our Agro Centre located in Cypress County, AB. Reporting to the Agribusiness Manager, the Grow Team Advisor is responsible for building…
Added 2 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Charlottetown, PE
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 2 hours ago
RI
Insurance Advisor Home & Auto - Advice Centre
RBC Insurance
Mississauga, ON
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 2 hours ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 3 hours ago
A
National Practice Leader, Contract Surety
Aon
Toronto, ON
- Full-time
…Aon is seeking a Contract Surety, National Leader to support product line growth across its national C&I…
Added 3 hours ago
A
Senior Investment Consultant
Aon
Montreal, QC
- Full-time
…proposing and developing service enhancements, adding to Aon's product/service portfolio and intellectual…
Added 3 hours ago
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H&M Sales Advisor
H&M
Abbotsford, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 3 hours ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Toronto, ON · Kingston, ON
- Full-time
- Contract
Provide marketing support for product launches, advisor councils, regional meetings, campaigns, and branding initiatives
Added 3 hours ago
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Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
Provide field-based insights to product, strategy, and go-to-market teams to influence product roadmaps, packaging, pricing, sales readiness, and market positioning.
Added 3 hours ago
S
Beauty Advisor - Part Time
Sephora
Fredericton, NB
- $17.65 to $22.05 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 3 hours ago
S
Beauty Advisor - Full Time
Sephora
Edmonton, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 3 hours ago
S
Paid Services Beauty Advisor - Full Time
Sephora
Edmonton, AB
- $17.5 to $20.6 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…

Microsoft

Cloud Solution Architect - Cloud & AI

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

The Customer & Commercial Success (CCS) organization, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

Do you have a passion for Azure and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you! Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive Strategic Customer Success & Business Outcomes: Lead highly complex customer engagements by delivering secure, resilient, AI-enabled solutions, removing blockers, managing risks, resolving executive-level escalations, and accelerating adoption, consumption, and long-term business value realization.

Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative solutions, aligning Microsoft capabilities to business outcomes, and driving transformation through strategic guidance and industry expertise.

Champion the Customer & Expand Business Opportunities: Act as the voice of the customer across Microsoft, influencing product direction, solution roadmaps, and service offerings while proactively identifying cross-solution growth opportunities, driving consumption expansion, and strengthening customer and partner relationships.

Provide Global Thought Leadership & Organizational Impact: Lead technical communities, mentor and develop talent, drive innovation and intellectual property creation, influence Microsoft frameworks and methodologies, and represent Microsoft's technology vision through industry events, executive engagements, and scalable best practices.

Plan and deliver proactive and reactive support including onsite presence as needed.
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability.
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
Apply lessons learned for continuous process and delivery improvement for the customer.
Engage in meetings with customers and account teams to articulate service offerings.
Share and gain knowledge through communities.
Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in 2 or more of the following Azure IaaS areas is expected:
o Auzre PaaS, AVD, Networking, Compute, High availability and disaster recovery features for IaaS components.
o Experience with Identity, or Azure Security is a plus.
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers.
Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others.
Ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive account management
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Cloud Solution Architecture IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

Lead complex customer engagements by delivering secure, AI-enabled solutions while acting as a trusted advisor to C-suite leaders. Drive proactive and reactive support, manage technical escalations, and foster long-term business value through strategic guidance.

Requirements

Requires a Bachelor's degree and at least 7 to 12 years of experience in cloud infrastructure, IT consulting, or related technical fields. Candidates must possess deep subject matter expertise in Azure IaaS, strong project leadership skills, and the ability to manage critical customer relationships.

Skills

Azure
Cloud Architecture
Artificial Intelligence
Infrastructure Technologies
IT Consulting
Systems Administration
Network Operations
Software Development
Project Leadership
Technical Troubleshooting
Strategic Planning
Disaster Recovery
Azure PaaS
Azure Security
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Azure
Cloud Solution Architect
Artificial Intelligence
IaaS
PaaS
AVD
Networking
Compute
Disaster Recovery
Identity
Azure Security
Customer Success
Mission Critical
IT Consulting
Systems Management
Strategic Advisor
Technical Leadership
Cloud Infrastructure
Software Support
Enterprise Customers
Project Management
Stakeholder Management
Growth Mindset
Accountability
Inclusion
Technical Communities
Service Delivery
Performance Optimization
Incident Resolution
Cloud Background Check

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