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Added 1 min ago
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Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Acts as the primary contact and project lead for TFMS delivered projects, provides direction and reviews work of other team members to ensure timely, successful implementation specifically…
Added 18 mins ago
M
Sales Executive, Cloud & AI
Microsoft
Toronto, ON
- Full-time
As a Sales Executive, Cloud &AI, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 47 mins ago
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Lead Solution Architect
Manulife
Toronto, ON · Waterloo, ON · Regina, SK · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
The Lead Solution Architect is responsible for defining and driving technology architecture strategy across Group Benefits a major business segment within the Canadian business segment.…
Added 1 hour ago
NC
Sales Manager (Player-Coach)
Northern Computer Inc
Kelowna, BC
- Full-time
Northern Computer is a leading Managed Services Provider (MSP) serving businesses across the Okanagan and Western Canada. We deliver enterprise-grade IT support, cybersecurity, cloud…
Added 1 hour ago
NC
Sales Manager (Player-Coach)
Northern Computer Inc
Edmonton, AB
- Full-time
Northern Computer is a leading Managed Services Provider (MSP) serving businesses across the Okanagan and Western Canada. We deliver enterprise-grade IT support, cybersecurity, cloud…
Added 1 hour ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
…success of our manufacturing and business operations. You will lead a local IT team, oversee infrastructure and systems that support day-to-day operations, drive technology projects, and…
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core…
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core…
Added 2 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core…
Added 2 hours ago
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Service Delivery Manager
CGI
Vancouver, BC
- Full-time
This is a great opportunity to join our CGI Services to Credit Union team providing IT services to our credit union clients.
Added 2 hours ago
Project Manager
AlayaCare
Toronto, ON
At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around…
Added 3 hours ago
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Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Montreal, QC
- Full-time
Êtes-vous passionné(e) par le cloud et les technologies? Les services infonuagiques et la gestion des services TI (IT Service Management) font-ils partie intégrante de votre expertise?…
Added 3 hours ago
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Cloud Solution Architect - Cloud & AI
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important…
Added 3 hours ago
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Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
Accenture Data & AI - the people who love using data to tell a story. We're the world's largest team of data scientists and experts in machine learning and AI. A great day for us means…
Added 4 hours ago
Product Cybersecurity Expert
Sonova AG
Kitchener, ON
Embed cybersecurity across the secure product lifecycle for connected medical devices, embedded platforms, firmware, mobile apps, and cloud-based services
Added 5 hours ago
A
AI Solutions Consultant
Affinity
Burnaby, BC
- Contract
Understanding of enterprise AI platforms and services such as Microsoft Copilot Studio, Azure AI, and other cloud-based AI platforms.
Added 5 hours ago
B
Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Acts as the primary contact and project lead for TFMS delivered projects, provides direction and reviews work of other team members to ensure timely, successful implementation specifically…
Added 6 hours ago
AI
Salesforce Functional Consultant (Financial Services Cloud)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Salesforce Functional Lead (Financial Services Cloud)
Added 6 hours ago
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Vendor Manager
BGIS
Toronto, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 6 hours ago
SS
Platform Architect
Simpro Software
Montreal, QC
- Full-time
Mettre les services en production. Déployer chaque service sur la plateforme EKS de Simpro Cloud avec Helm, ArgoCD et Terraform, puis prendre en charge sa fiabilité une fois en production :…
Added 6 hours ago
FO
Data Advisor
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
The Data Advisor will be part of a small and effective cross-sectoral team within Green Municipal Fund (GMF) Programs. Our team provides support in the areas of program design, program…
Added 6 hours ago
FO
Workday Adaptive Planning Consultant
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Lead requirements-gathering, process review, and solution-design workshops with business owners, subject matter experts, and project stakeholders.
Added 6 hours ago
AC
Technician, Installation 3
AVI-SPL Canada
Markham, ON
- Full-time
Advanced understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services).
Added 6 hours ago
TG
Business Analyst
TMX Group
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 6 hours ago
IF
DevOps Specialist - Shared Services
Intact FC
Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
Our Shared Services organization is composed of the most varied selection of platforms and technologies at Intact, from mainframe systems to on-premises and cloud-hosted commercial…

Microsoft

Cloud Solution Architect - Cloud & AI

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

The Customer & Commercial Success (CCS) organization, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

Do you have a passion for Azure and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you! Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive Strategic Customer Success & Business Outcomes: Lead highly complex customer engagements by delivering secure, resilient, AI-enabled solutions, removing blockers, managing risks, resolving executive-level escalations, and accelerating adoption, consumption, and long-term business value realization.

Influence Customer Strategy & Executive Decision-Making: Serve as a trusted advisor to C-suite leaders and technical decision-makers, shaping technology strategy, advocating for innovative solutions, aligning Microsoft capabilities to business outcomes, and driving transformation through strategic guidance and industry expertise.

Champion the Customer & Expand Business Opportunities: Act as the voice of the customer across Microsoft, influencing product direction, solution roadmaps, and service offerings while proactively identifying cross-solution growth opportunities, driving consumption expansion, and strengthening customer and partner relationships.

Provide Global Thought Leadership & Organizational Impact: Lead technical communities, mentor and develop talent, drive innovation and intellectual property creation, influence Microsoft frameworks and methodologies, and represent Microsoft's technology vision through industry events, executive engagements, and scalable best practices.

Plan and deliver proactive and reactive support including onsite presence as needed.
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability.
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
Apply lessons learned for continuous process and delivery improvement for the customer.
Engage in meetings with customers and account teams to articulate service offerings.
Share and gain knowledge through communities.
Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in 2 or more of the following Azure IaaS areas is expected:
o Auzre PaaS, AVD, Networking, Compute, High availability and disaster recovery features for IaaS components.
o Experience with Identity, or Azure Security is a plus.
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers.
Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others.
Ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive account management
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Cloud Solution Architecture IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Cloud Solution Architecture IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

Lead complex customer engagements by delivering secure, AI-enabled solutions while acting as a trusted advisor to C-suite leaders. Drive proactive and reactive support, manage technical escalations, and foster long-term business value through strategic guidance.

Requirements

Requires a Bachelor's degree and at least 7 to 12 years of experience in cloud infrastructure, IT consulting, or related technical fields. Candidates must possess deep subject matter expertise in Azure IaaS, strong project leadership skills, and the ability to manage critical customer relationships.

Skills

Azure
Cloud Architecture
Artificial Intelligence
Infrastructure Technologies
IT Consulting
Systems Administration
Network Operations
Software Development
Project Leadership
Technical Troubleshooting
Strategic Planning
Disaster Recovery
Azure PaaS
Azure Security
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Azure
Cloud Solution Architect
Artificial Intelligence
IaaS
PaaS
AVD
Networking
Compute
Disaster Recovery
Identity
Azure Security
Customer Success
Mission Critical
IT Consulting
Systems Management
Strategic Advisor
Technical Leadership
Cloud Infrastructure
Software Support
Enterprise Customers
Project Management
Stakeholder Management
Growth Mindset
Accountability
Inclusion
Technical Communities
Service Delivery
Performance Optimization
Incident Resolution
Cloud Background Check

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