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Added 7 mins ago
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Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
As an Apartments.com Sales Associate, you will be part of a dynamic team that operates as a strategic digital marketing partner to the Multifamily industry. Through engaging sales…
Added 7 mins ago
W
Material Handler I
Worley
Moose Jaw, SK · Regina, SK
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 7 mins ago
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Procurement Administrator
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Calgary, AB
- Full-time
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Added 7 mins ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Connection through mentorship, leadership series, and partner networks
Added 22 mins ago
ST
Applied Behaviour Analysis Therapist
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Toronto, ON
- Part-time
Knowledge of community resources and partner agencies to make referrals and transfer clients if needed
Added 22 mins ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic…
Added 22 mins ago
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FY27 Intern - Qualcomm SoC Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…computing, and unrivaled connectivity. We’re proud to be the partner of choice to many of the world’s largest enterprises. Together with our ecosystem partners, we enable next-generation…
Added 37 mins ago
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National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
Partner internally & globally to with Marketing
Added 37 mins ago
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Senior Commercial Counsel, Enterprise West (Remote Canada)
Optro
Remote, Canada
- $208,000 to $286,000 CAD / year
- Full-time
- Remote
…including subscription agreements, data processing agreements, partner agreements, and vendor agreements. You will also have the opportunity to shape key initiatives designed to streamline…
Added 37 mins ago
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Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
Added 53 mins ago
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Mid-Sr Level Litigation Associate (Cyber Liability)
DWF (Canada)
Toronto, ON
- Full-time
Combine your resume and cover letter into one document, address it to Mini Kohli, Partner, and upload it through the application link.
Added 53 mins ago
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Fundraiser
F.L.A.R.E Fundraising
Mississauga, ON
- Full-time
…conversations into lasting donor relationships and measurable impact. Partner organizations rely on F.L.A.R.E for data-driven field campaigns, strong donor retention, and robust back-end…
Added 53 mins ago
JD
Service Designer
J5 Design
Calgary, AB
- Full-time
Added 53 mins ago
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Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
Partner with leadership to support operational and strategic decision-making.
Added 53 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
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Asset Protection Representative
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Toronto, ON
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Asset Protection Representative
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Calgary, AB
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Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
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Asset Protection Representative
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Ottawa, ON
- Full-time
Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
Added 53 mins ago
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Asset Protection Representative
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Saint John, NB
- Full-time
…career for you! Working in a dynamic environment, you will partner with our store management team to ensure product loss is minimized and Asset Protection awareness is on the minds of…
Added 53 mins ago
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Lead Automation Engineer
RBC
Toronto, ON
- Full-time
Partner with enterprise architecture, security, and compliance teams
Added 1 hour ago
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Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 1 hour ago
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Personal Banker Trainee
TD
Sudbury, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 1 hour ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper
Montreal, QC
- Full-time

Microsoft

Customer and Partner Engagement Manager

Goodwood, ON, Canada

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of Microsoft Canada and the Canadian Leadership Team. You will build the strategy, operating model, and execution rhythms needed to deliver well-orchestrated executive engagements that advance Microsoft’s business objectives and address customers’ most critical priorities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Develop and execute a customer and partner engagement strategy for the President of Microsoft Canada, aligned with the organization’s strategy, goals, and objectives. Establish clear criteria and a triage process for prioritizing engagements and determining ownership.
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights, tracking commitments, and driving follow-up actions to closure.
Coordinate the resolution of customer issues escalated to the President. Conduct due diligence across field sales and engineering teams, synthesize information for senior leaders, engage the appropriate owners and subject-matter experts, and maintain accountability through resolution.
Plan and support customer and partner visits to the Microsoft Executive Briefing Center when the President is participating or represented. Ensure engagements are appropriately structured and supported by content and insights that address Microsoft’s and the customer’s most strategic priorities.
Maximize the impact of customer, partner, and field engagements undertaken by the President during domestic and international travel. Coordinate with local teams and stakeholders, prepare the leader for site visits and meetings, and drive post-engagement actions and communications.
Orchestrate technical resources and subject-matter experts to advance customer engineering and technical issues, establish clear ownership, and facilitate timely resolution.

Qualifications

Required/minimum qualification

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience in customer-facing, product marketing, sales, sales strategy, or related roles, with a demonstrated understanding of complex customer interactions and executive engagement.
Demonstrated ability to balance customer and internal priorities and translate them into engagement strategies that support tangible business outcomes.
Experience working with senior executives, exercising sound judgment and discretion, and operating independently while seeking guidance when appropriate.
Program management capability, including experience managing multiple complex initiatives, developing work-back plans, identifying risks, and driving commitments to completion.
Exceptional written and verbal communication skills, with solid attention to detail and accuracy across executive-facing materials and communications.
Cross-group collaboration and stakeholder-management skills, with the ability to coordinate across sales, engineering, partner, leadership, and global teams.
Ability to thrive in a fast-paced, ambiguous, and continually evolving environment, adapting plans and priorities in real time.
Understanding of Microsoft’s commercial business, solutions, customers, and partner ecosystem
Willingness to support broader Front Office priorities, including providing coverage for the Chief of Staff or taking on initiatives outside the core customer-engagement portfolio as needed.

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Business Program Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

The manager will develop and execute engagement strategies for the President of Microsoft Canada to advance business objectives and customer priorities. They will lead the rhythm of executive-sponsored accounts, coordinate issue resolution, and facilitate high-impact customer and partner visits.

Requirements

Candidates must have a Bachelor's degree and at least 6 to 12 years of experience in program management or process improvement. Strong communication skills, executive presence, and the ability to navigate complex, ambiguous environments are essential.

Skills

Program management
Process improvement
Executive engagement
Stakeholder management
Strategic planning
Cross-group collaboration
Customer insights
Business operations
Communication skills
Risk management
Technical resource orchestration
Project management
Relationship management
Analytical skills
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Process Improvement
Executive Engagement
Microsoft Canada
Stakeholder Management
Business Strategy
Customer Success
Partner Ecosystem
Cloud Background Check
Operations
Finance
Cross-functional Collaboration
Strategic Planning
Risk Management
Executive Briefing Center
Technical Resolution
Field Sales
Engineering
Leadership
Accountability
Growth Mindset
Inclusion
Commercial Business
Front Office
Project Management

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