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Added 6 mins ago
OF
Studio Manager
Orangetheory Fitness 10076
AB · Grande Prairie, AB
- $25 to $30 CAD / hour
- Full-time
STUDIO MANAGER | ORANGETHEORY FITNESS GRANDE PRAIRIE
Added 6 mins ago
Part-Time Warehouse Worker
Bunzl Can
Kelowna, BC
Assist other warehouse workers in completing tasks as requested by the Warehouse Manager or immediate supervisor
Added 6 mins ago
AC
Technical Recruiter
Aston Carter
Vancouver, BC
- $30 to $36.14 CAD / hour
- Contract
Added 6 mins ago
RB
Relationship Manager Commercial Accounts
Royal Bank of Canada
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 6 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk…
Added 6 mins ago
RB
Relationship Manager, Commercial Financial Services - Agriculture
Royal Bank of Canada
Mississippi Mills, ON
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 6 mins ago
RB
Client Advisor
Royal Bank of Canada
Foremost, AB
- Part-time
· Track record in building rapport and maintaining client relationships within the financial or service industry
Added 21 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 21 mins ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
…through strong teamwork, collaboration, and exceptional client…
Added 21 mins ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Supervisor, Service Delivery The System Support Coordinator will:
Added 21 mins ago
SL
Department Sales Manager, Footwear
Sporting Life
Laval, QC
- Full-time
…You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team…
Added 21 mins ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their…
Added 21 mins ago
B&
Hood & Gown Attendant - Royal Roads University
Balfour & Company
Victoria, BC
- Part-time
- Temporary
Working for Gaspard and reporting to the Gaspard Manager, the Convocation Hood and Gown Attendant is responsible for providing a pleasant and professional hood and gown service to the…
Added 21 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Halifax, NS
- Part-time
Job Profile: Uniformed Asset Protection Personnel (Customer Service)
Added 21 mins ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 36 mins ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience
Added 36 mins ago
SC
store manager - Milton, ON
Starbucks Coffee Company
Milton, ON
- Full-time
3 years retail / customer service management experience
Added 51 mins ago
FT
Tire Technician, Swift Current
Fountain Tire
Swift Current, SK
- Full-time
Fountain Tire Swift Current (1800 South Service Rd W), an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive…
Added 51 mins ago
LI
Project Manager/Leader Senior
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Project Manager/Leader to plan and lead complex, multi-ministry…
Added 51 mins ago
Technical Service Representative, ACT (Mississauga, ON)
Getinge
Mississauga, ON
Make decisions based on policies and procedures and discuss and refer unresolved customer service issues to the Manager.
Added 51 mins ago
Technical Service Representative, ACT (Calgary, Alberta)
Getinge
Calgary, AB
Make decisions based on policies and procedures and discuss and refer unresolved customer service issues to the Manager.
Added 1 hour ago
A
Server, Full-Time
AccorHotel
Vancouver, BC
- Full-time
Full rate of pay $22.16 per hour following 90 days of service
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - New Sudbury Centre
Groupe Dynamite, Inc Garage
Sudbury, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
COMBO - Seasonal Sales Associate - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…

Microsoft

Customer and Partner Engagement Manager

Goodwood, ON, Canada

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of Microsoft Canada and the Canadian Leadership Team. You will build the strategy, operating model, and execution rhythms needed to deliver well-orchestrated executive engagements that advance Microsoft’s business objectives and address customers’ most critical priorities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Develop and execute a customer and partner engagement strategy for the President of Microsoft Canada, aligned with the organization’s strategy, goals, and objectives. Establish clear criteria and a triage process for prioritizing engagements and determining ownership.
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights, tracking commitments, and driving follow-up actions to closure.
Coordinate the resolution of customer issues escalated to the President. Conduct due diligence across field sales and engineering teams, synthesize information for senior leaders, engage the appropriate owners and subject-matter experts, and maintain accountability through resolution.
Plan and support customer and partner visits to the Microsoft Executive Briefing Center when the President is participating or represented. Ensure engagements are appropriately structured and supported by content and insights that address Microsoft’s and the customer’s most strategic priorities.
Maximize the impact of customer, partner, and field engagements undertaken by the President during domestic and international travel. Coordinate with local teams and stakeholders, prepare the leader for site visits and meetings, and drive post-engagement actions and communications.
Orchestrate technical resources and subject-matter experts to advance customer engineering and technical issues, establish clear ownership, and facilitate timely resolution.

Qualifications

Required/minimum qualification

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience in customer-facing, product marketing, sales, sales strategy, or related roles, with a demonstrated understanding of complex customer interactions and executive engagement.
Demonstrated ability to balance customer and internal priorities and translate them into engagement strategies that support tangible business outcomes.
Experience working with senior executives, exercising sound judgment and discretion, and operating independently while seeking guidance when appropriate.
Program management capability, including experience managing multiple complex initiatives, developing work-back plans, identifying risks, and driving commitments to completion.
Exceptional written and verbal communication skills, with solid attention to detail and accuracy across executive-facing materials and communications.
Cross-group collaboration and stakeholder-management skills, with the ability to coordinate across sales, engineering, partner, leadership, and global teams.
Ability to thrive in a fast-paced, ambiguous, and continually evolving environment, adapting plans and priorities in real time.
Understanding of Microsoft’s commercial business, solutions, customers, and partner ecosystem
Willingness to support broader Front Office priorities, including providing coverage for the Chief of Staff or taking on initiatives outside the core customer-engagement portfolio as needed.

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Business Program Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

The manager will develop and execute engagement strategies for the President of Microsoft Canada to advance business objectives and customer priorities. They will lead the rhythm of executive-sponsored accounts, coordinate issue resolution, and facilitate high-impact customer and partner visits.

Requirements

Candidates must have a Bachelor's degree and at least 6 to 12 years of experience in program management or process improvement. Strong communication skills, executive presence, and the ability to navigate complex, ambiguous environments are essential.

Skills

Program management
Process improvement
Executive engagement
Stakeholder management
Strategic planning
Cross-group collaboration
Customer insights
Business operations
Communication skills
Risk management
Technical resource orchestration
Project management
Relationship management
Analytical skills
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Process Improvement
Executive Engagement
Microsoft Canada
Stakeholder Management
Business Strategy
Customer Success
Partner Ecosystem
Cloud Background Check
Operations
Finance
Cross-functional Collaboration
Strategic Planning
Risk Management
Executive Briefing Center
Technical Resolution
Field Sales
Engineering
Leadership
Accountability
Growth Mindset
Inclusion
Commercial Business
Front Office
Project Management

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