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Added 41 mins ago
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Chief Technology Officer
Aimhire
Toronto, ON
- Full-time
They’re looking for a hands-on, product-minded CTO to lead product and engineering and build an AI-native platform for the next phase of growth.
Added 56 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process. The Test Engineering…
Added 56 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 56 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Ability to apply systematic engineering methodologies and data analysis techniques to identify meaningful technical solutions for Husky’s product offering
Added 56 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process.The Test Engineering…
Added 56 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 56 mins ago
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Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
The Senior Engineering Manager will lead engineering teams building and evolving the Stratus Imaging Archive product and play a critical role in advancing our cloud-native Vendor Neutral…
Added 56 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 56 mins ago
S
Lead Product Designer
Scrambly
Canada
- Full-time
As a Lead Product Designer at Scrambly, you will fully own the product design function end-to-end and be responsible for the quality, consistency, and impact of the user experience across…
Added 1 hour ago
MP
Operating Engineer
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
…foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of…
Added 1 hour ago
GD
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google DeepMind
Toronto, ON
- Full-time
PhD in Computer Science, Machine Learning, Mathematics, Cognitive Science, or a related technical field, or equivalent practical experience.
Added 1 hour ago
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Senior Software Engineer - Data and AI Platforms
lululemon
Vancouver, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 1 hour ago
O
Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and…
Added 1 hour ago
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google
Toronto, ON
PhD in Computer Science, Machine Learning, Mathematics, Cognitive Science, or a related technical field, or equivalent practical experience.
Added 2 hours ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 2 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with…
Added 2 hours ago
SP
Software Engineering SMTS
Salesforce Partner Canada
Toronto, ON
- Full-time
…delivery, we are seeking an experienced and dynamic AI Delivery Lead to act as the catalyst for our transformation. You will pioneer and orchestrate the AI Software Development Life Cycle…
Added 2 hours ago
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Director of Engineering
TAIRC
ON · Regional Municipality of York, ON
- Volunteer
Hire and retain talent: Lead recruitment of engineers, provide mentorship, and develop career pathways for technical staff.
Added 2 hours ago
RB
Lead Digital Product Owner
Royal Bank of Canada
Toronto, ON
- Full-time
Leads the development and refinement of digital product roadmaps, converting business requirements into actionable plans and ensuring continuous alignment with organizational objectives.
Added 3 hours ago
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Deburrer
Héroux-Devtek
Kitchener, ON
- Full-time
As part of the Central Division you will lead P&L responsible for critical machining operations of major commercial aircraft programs such as the Boeing 777 and Embraer E-2, business jets…
Added 3 hours ago
VT
Java Full Stack Engineer - Artificial Intelligence
Viva Tech Solutions
Toronto, ON
- Contract
For Lead Engineers: Experience in solution architecture, technical design, code reviews, and guiding development teams.
Added 3 hours ago
SR
Chief Growth Officer
Swift Recruit
Vaughan, ON
- $250,000 to $275,000 CAD / year
- Full-time
Our client is an established product and platform engineering company headquartered in the Greater Toronto Area with approximately 1,000 engineering professionals across North America and…
Added 3 hours ago
Staff Systems Developer Manager, AlphaNet Core SRE
Google
Waterloo, ON
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the…
Added 3 hours ago
EI
Mechanical Design Team Lead
Ecolab Inc.
Calgary, AB
- Full-time
As the Mechanical Design Team Lead, you will lead a team of mechanical designers responsible for the development of next-generation Coolant Distribution Unit (CDU) products. You will…
Added 4 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.

Microsoft

Customer and Partner Engagement Manager

Goodwood, ON, Canada

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. · Full-time

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Job details

Pay: Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of Microsoft Canada and the Canadian Leadership Team. You will build the strategy, operating model, and execution rhythms needed to deliver well-orchestrated executive engagements that advance Microsoft’s business objectives and address customers’ most critical priorities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Develop and execute a customer and partner engagement strategy for the President of Microsoft Canada, aligned with the organization’s strategy, goals, and objectives. Establish clear criteria and a triage process for prioritizing engagements and determining ownership.
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights, tracking commitments, and driving follow-up actions to closure.
Coordinate the resolution of customer issues escalated to the President. Conduct due diligence across field sales and engineering teams, synthesize information for senior leaders, engage the appropriate owners and subject-matter experts, and maintain accountability through resolution.
Plan and support customer and partner visits to the Microsoft Executive Briefing Center when the President is participating or represented. Ensure engagements are appropriately structured and supported by content and insights that address Microsoft’s and the customer’s most strategic priorities.
Maximize the impact of customer, partner, and field engagements undertaken by the President during domestic and international travel. Coordinate with local teams and stakeholders, prepare the leader for site visits and meetings, and drive post-engagement actions and communications.
Orchestrate technical resources and subject-matter experts to advance customer engineering and technical issues, establish clear ownership, and facilitate timely resolution.

Qualifications

Required/minimum qualification

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience in customer-facing, product marketing, sales, sales strategy, or related roles, with a demonstrated understanding of complex customer interactions and executive engagement.
Demonstrated ability to balance customer and internal priorities and translate them into engagement strategies that support tangible business outcomes.
Experience working with senior executives, exercising sound judgment and discretion, and operating independently while seeking guidance when appropriate.
Program management capability, including experience managing multiple complex initiatives, developing work-back plans, identifying risks, and driving commitments to completion.
Exceptional written and verbal communication skills, with solid attention to detail and accuracy across executive-facing materials and communications.
Cross-group collaboration and stakeholder-management skills, with the ability to coordinate across sales, engineering, partner, leadership, and global teams.
Ability to thrive in a fast-paced, ambiguous, and continually evolving environment, adapting plans and priorities in real time.
Understanding of Microsoft’s commercial business, solutions, customers, and partner ecosystem
Willingness to support broader Front Office priorities, including providing coverage for the Chief of Staff or taking on initiatives outside the core customer-engagement portfolio as needed.

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Business Program Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

The manager will develop and execute engagement strategies for the President of Microsoft Canada to advance business objectives and customer priorities. They will lead the rhythm of executive-sponsored accounts, coordinate issue resolution, and facilitate high-impact customer and partner visits.

Requirements

Candidates must have a Bachelor's degree and at least 6 to 12 years of experience in program management or process improvement. Strong communication skills, executive presence, and the ability to navigate complex, ambiguous environments are essential.

Skills

Program management
Process improvement
Executive engagement
Stakeholder management
Strategic planning
Cross-group collaboration
Customer insights
Business operations
Communication skills
Risk management
Technical resource orchestration
Project management
Relationship management
Analytical skills
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Process Improvement
Executive Engagement
Microsoft Canada
Stakeholder Management
Business Strategy
Customer Success
Partner Ecosystem
Cloud Background Check
Operations
Finance
Cross-functional Collaboration
Strategic Planning
Risk Management
Executive Briefing Center
Technical Resolution
Field Sales
Engineering
Leadership
Accountability
Growth Mindset
Inclusion
Commercial Business
Front Office
Project Management

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