Find work in Canada.

325,170 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Dietary Aid - Casual
Kindera Living
ON · Stoney Creek, ON
Part-time
The Dietary Aide reports to the Food Service Manager/ Food Service Supervisor and is expected to demonstrate commitment to resident safety by preparing meals directed by the cook for…
Added 8 mins ago
Business Systems Analysis Specialist
TD
Toronto, ON
Full-time
Global Transaction Banking technology team focuses on delivering top-tier technology solutions to enable and grow the global GTB business.
Added 8 mins ago
Senior Manager - ETAM - Technology Standards and Product Catalogue
TD
Toronto, ON
Full-time
Establish TRM and TPM including taxonomy, technology categories, standards statuses (approved, contained, retiring, prohibited) and lifecycle data for software and hardware models
Added 8 mins ago
Actuarial Analyst II
TD
Toronto, ON · Montreal, QC
Full-time
Develop and support deep analytics on business results and performance to identify strategies to mitigate the impact of inflation and growth on our operations.
Added 8 mins ago
Senior Manager, Enterprise Data Quality Management
TD
Toronto, ON
Full-time
This leader owns the Data Content Manager blueprint framework, deviation-management process, certification cycles, data quality reporting, and control-testing program across the…
Added 21 mins ago
Planner/Scheduler
Worley
AB · Alberta, Canada
Full-time
…for bids/proposal. Candidate is expected to work with minimum support from construction supervision in the development of Level 4 resource loaded schedule using 3D model, Engineering work…
Added 21 mins ago
Planner/Scheduler
Worley
AB · Edmonton, AB
Full-time
…for bids/proposal. Candidate is expected to work with minimum support from construction supervision in the development of Level 4 resource loaded schedule using 3D model, Engineering work…
Added 21 mins ago
Associate Product Integration Manager
NDI (Northern Digital Inc.)
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
NDI is the recognized global leader and industry pioneer of Optical and Electromagnetic tracking technology. Backed by decades of innovation and expertise, we’re the strategic partner of…
Added 21 mins ago
Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
$19 CAD / hour
Temporary
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is…
Added 21 mins ago
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
There has never been a more important time to lead information security in higher education. As technology continues to transform how we teach, learn, work, and connect, the cybersecurity…
Added 23 mins ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Airbus
Montreal, QC · Mirabel, QC
Full-time
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Added 23 mins ago
Manager, Service & Support I
IGT, a Nevada Corporation
Moncton, NB
Main point of contact for the customer to the Technology organization: gathers and channels all customer communication related to system support and evolution. Can communicate directly with…
Added 23 mins ago
Art Manager
IGT, a Nevada Corporation
Moncton, NB
…to play and make games, we’re searching for a talented Art Manager based in Moncton who is passionate about creating engaging, data-driven gaming…
Added 23 mins ago
Engineering Manager
IGT, a Nevada Corporation
Moncton, NB
…and make games, we’re searching for a talented Engineering Manager based in Moncton who is passionate about creating engaging, data-driven gaming…
Added 36 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 36 mins ago
SENIOR TECHNICAL SUPPORT MANAGER (AV)
Design Electronics
Niagara Falls, ON
Full-time
Reporting to the Service Manager, the Senior Technical Support Manager (AV) will play a pivotal role in ensuring our clients' integrated technology systems run smoothly and efficiently. You…
Added 36 mins ago
Product Owner Service Centre & Telephony, Temporary
Aviso
Toronto, ON
Full-time
Perform discovery on relevant topics to gather information for requirements, initiating or advancing analysis efforts to inform product decisions
Added 36 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 36 mins ago
Project Manager
Intero Integrity
Calgary, AB
Full-time
We are looking for an experienced, motivated Project Manager with a pipeline integrity background to join our Project Management team. You'll be part of a growing, international project…
Added 36 mins ago
Divisional Sales Manager
Nedco
Mississauga, ON
$100,000 to $140,000 CAD / year
Full-time
We are currently seeking a Divisional Sales Manager to become an integral part of our Mississauga location.
Added 36 mins ago
Meditech Support Analyst
Royal Victoria Regional Health Centre
Barrie, ON
Full-time
…Centre (RVH) have been in partnership sharing a single Health Information System (HIS) – Meditech. This group has come to be known as the “CARE4 Partnership”. With the implementation of…
Added 36 mins ago
System Analyst
LanceSoft, Inc.
Toronto, ON
Contract
Working under the supervision of the Manager, Digital Customer Experience, the Systems Analyst/ Developer will be responsible for supporting the planning, analysis, delivery, enhancement,…
Added 38 mins ago
Resident Services Coordinator
Hazelview Properties
Toronto, ON
Full-time
…works closely with the Administrative Coordinator, Facilities Manager, and Senior PM to resolve tenant issues quickly and…
Added 38 mins ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
Up to $21.63 CAD / hour
Full-time
…certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly…
Added 38 mins ago
Retail Shift Leader
Canna Cabana
Toronto, ON · Parliament, Toronto, ON
$19 to $21 CAD / hour
Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM

Microsoft

Customer Success Account Management

Goodwood, ON, Canada

Pay: Customer Success Account Mgmt IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $132,500 per year.
Job type: Full-time
Experience: 1+ year(s) relevant work experience within customer industry
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

As a Customer Success Account Manager (CSAM), you will help customers turn their Microsoft cloud and AI investments into measurable business outcomes. You will build trusted relationships, align customer priorities with Microsoft capabilities, and coordinate the people, programs, and resources needed to strengthen customer health, accelerate adoption, and deliver sustained value. This opportunity will allow you to deepen your business and technical acumen, develop strong customer success and delivery-management skills, and grow your ability to lead through influence across customer, partner, and Microsoft teams. This role offers flexibility to work from home up to 50% of the time.

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

As a Customer Success Account Manager (CSAM), you are responsible for helping customers achieve their desired business outcomes by executing customer success strategies that strengthen customer health, accelerate cloud adoption, and advance AI transformation. You partner with customers and Microsoft teams to align priorities, develop Customer Success Plans, coordinate delivery activities, and drive value realization across Microsoft investments. Using your judgement within a defined scope, you identify risks, support resolution efforts, and help ensure customers remain on track to achieve their goals. You will collaborate across Microsoft, partners, and Success Management Services to deliver a connected customer experience while continuing to deepen your business, technical, and customer success expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and drive positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts, helping customers connect business objectives to actionable success strategies and measurable outcomes.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed-upon actions and commitments.
Drive activities that strengthen customer health, accelerate cloud adoption, and advance AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements that help realize value from Microsoft investments.
Identify customer risks, opportunities, and adoption blockers, proactively driving resolution plans and escalating complex issues when appropriate.
Continuously strengthen business, industry, and technology expertise while expanding your ability to deliver measurable customer outcomes and value realization.

Qualifications

Required Qualifications (RQs)

- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
  - OR equivalent experience
Preferred Qualifications (PQs)
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  - OR equivalent experience
- 1+ year(s) relevant work experience within customer industry
- Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
- Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification

Customer Success Account Mgmt IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $132,500 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Customer Success Account Mgmt IC3 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 69,600 $ CAD à 132,500 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Apply About employer

More about this job

Responsibilities

The Customer Success Account Manager builds trusted relationships with stakeholders to align Microsoft cloud and AI capabilities with customer business objectives. They are responsible for developing success plans, monitoring progress, and orchestrating delivery activities to ensure measurable value realization and customer health.

Requirements

Candidates must hold a Bachelor's degree in a relevant field and possess at least 2 years of experience in customer success, consulting, or solution delivery. Preferred qualifications include 5+ years of experience, industry-specific knowledge, and relevant technical certifications such as Azure or ITIL.

Skills

Customer Success
Account Management
Cloud Adoption
AI Transformation
Stakeholder Management
Relationship Building
Business Acumen
Technical Expertise
Delivery Management
Strategic Planning
Risk Identification
Value Realization
Project Coordination
Consulting
Portfolio Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft
Cloud
AI
Customer Success
Account Management
Azure
365
ITIL
Consulting
Stakeholder Management
Business Outcomes
Digital Transformation
Service Management
Relationship Management
Strategic Planning
Risk Management
Adoption
Value Realization
Portfolio Management
Practice Management

Report this job