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Added 13 mins ago
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Commissioning Manager
GagaMuller
Regina, SK
- Full-time
Lead commissioning meetings, readiness reviews, technical workshops, and testing coordination meetings.
Added 13 mins ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
…Architecture Review Board (SARB) submissions. The role blends deep technical acumen with emerging expertise in Generative AI (GenAI) and agentic systems, ensuring secure design, governance,…
Added 13 mins ago
V
Finance: Team Lead Tax & Compliance Europe
Vanderlande
AB · Fort McMurray, AB · Vancouver, BC · Cornwall, ON · Toronto, ON · Quebec, QC
- Full-time
…compliance, and financial governance? Do you enjoy combining technical expertise with team leadership, process improvement, and collaboration across multiple European…
Added 24 mins ago
D
Manager, Release Train Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
- Full-time
…professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 26 mins ago
BQ
QNX Senior Manager, IDE & Tools Team
BlackBerry QNX
Ottawa, ON
- Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 26 mins ago
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QNX Senior Manager, IDE & Tools Team
BlackBerry
Ottawa, ON
- Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 26 mins ago
AD
Senior Principal Embedded Software Architect
Analog Devices
Vancouver, BC · Canada, Vancouver
- Full-time
The Software and Digital Platform Group is looking for a Senior Principal Embedded System Architect & Team Lead to drive our System Architecture team in the HW/SW Co-Design group. This is a…
Added 41 mins ago
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Project Manager/Leader
Joblinxsapp
Toronto, ON
- Full-time
Lead complex I&IT projects from initiation and planning through implementation and closure.
Added 41 mins ago
HI
Operations Associate
hermeneutic Investments
Canada
- Full-time
Bachelor's degree required; finance, technical, or business education preferred
Added 41 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 43 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…Product Development Engineer. The successful candidate will lead the technical development of packaging products working with business development, completing engineering, and subsequent…
Added 43 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
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Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
…division. This role is responsible for turning market priorities, technical capabilities, and commercial objectives into focused marketing programs that strengthen QIMA’s awareness,…
Added 43 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 43 mins ago
E
Senior Civil Engineer (P.Eng.)
EXP
North Bay, ON
- Full-time
EXP is seeking a Senior Civil Engineer (P.Eng.) to lead the design, delivery, and oversight of municipal infrastructure projects. This role is ideal for an experienced civil engineer with…
Added 1 hour ago
V
Finance: Team Lead Tax & Compliance Europe
Vanderlande
Quebec, QC
- Full-time
…compliance, and financial governance? Do you enjoy combining technical expertise with team leadership, process improvement, and collaboration across multiple European…

Closed listing

Microsoft

Customer Success Account Management

Goodwood, ON, Canada

Customer Success Account Mgmt IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $132,500 per year. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Customer Success Account Mgmt IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $132,500 per year.
Job type: Full-time
Experience: 1+ year(s) relevant work experience within customer industry
Posting language: English
Posted: Sep 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

As a Customer Success Account Manager (CSAM), you will help customers turn their Microsoft cloud and AI investments into measurable business outcomes. You will build trusted relationships, align customer priorities with Microsoft capabilities, and coordinate the people, programs, and resources needed to strengthen customer health, accelerate adoption, and deliver sustained value. This opportunity will allow you to deepen your business and technical acumen, develop strong customer success and delivery-management skills, and grow your ability to lead through influence across customer, partner, and Microsoft teams. This role offers flexibility to work from home up to 50% of the time.

Are you passionate about helping customers realize value from cloud and AI investments? Do you enjoy building trusted relationships and driving measurable business outcomes?

As a Customer Success Account Manager (CSAM), you are responsible for helping customers achieve their desired business outcomes by executing customer success strategies that strengthen customer health, accelerate cloud adoption, and advance AI transformation. You partner with customers and Microsoft teams to align priorities, develop Customer Success Plans, coordinate delivery activities, and drive value realization across Microsoft investments. Using your judgement within a defined scope, you identify risks, support resolution efforts, and help ensure customers remain on track to achieve their goals. You will collaborate across Microsoft, partners, and Success Management Services to deliver a connected customer experience while continuing to deepen your business, technical, and customer success expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and drive positive business outcomes.
Lead stakeholder and priority alignment activities within assigned accounts, helping customers connect business objectives to actionable success strategies and measurable outcomes.
Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed-upon actions and commitments.
Drive activities that strengthen customer health, accelerate cloud adoption, and advance AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements that help realize value from Microsoft investments.
Identify customer risks, opportunities, and adoption blockers, proactively driving resolution plans and escalating complex issues when appropriate.
Continuously strengthen business, industry, and technology expertise while expanding your ability to deliver measurable customer outcomes and value realization.

Qualifications

Required Qualifications (RQs)

- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
  - OR equivalent experience
Preferred Qualifications (PQs)
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  - OR equivalent experience
- 1+ year(s) relevant work experience within customer industry
- Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
- Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification

Customer Success Account Mgmt IC3 - The typical base pay range for this role across Canada is CAD $69,600 - CAD $132,500 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Customer Success Account Mgmt IC3 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 69,600 $ CAD à 132,500 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About employer

More about this job

Responsibilities

The Customer Success Account Manager builds trusted relationships with stakeholders to align business objectives with Microsoft cloud and AI capabilities. They are responsible for executing success plans, driving cloud adoption, and ensuring customers achieve measurable business outcomes.

Requirements

Candidates must hold a Bachelor's degree in a relevant field and possess at least 2 years of experience in customer success, solution delivery, or consulting. Preferred qualifications include 5+ years of experience and relevant industry certifications such as Azure, 365, or ITIL.

Skills

Customer Success
Account Management
Cloud Adoption
AI Transformation
Stakeholder Management
Relationship Building
Delivery Management
Business Acumen
Technical Acumen
Strategic Planning
Risk Identification
Value Realization
Project Coordination
Consulting
Portfolio Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft
Cloud
AI
Customer Success
Account Management
Azure
Microsoft 365
ITIL
Stakeholder Management
Business Outcomes
Digital Transformation
Consulting
Portfolio Management
Service Management
Go-to-market
Adoption
Governance
Customer Health
Relationship Management
Strategic Planning

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