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Added 13 mins ago
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Senior Cloud Systems Engineer (CI/CD & Data Platform)
Numeris
Toronto, ON
- Full-time
Numeris is seeking a Senior Cloud Systems Engineer to lead the design, automation, and operation of enterprise cloud platforms across AWS and Azure. This role combines deep expertise in…
Added 13 mins ago
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Enterprise Cloud & Platform Engineer
Numeris
Toronto, ON
- Full-time
The Enterprise Cloud & Platform Engineer is responsible for the design, implementation, administration, continuous improvement, security, and operation of enterprise cloud, network,…
Added 42 mins ago
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Lead DevOps Engineer
Perceptic
Engineer, BC
- Full-time
We need a Lead DevOps Engineer to own that infrastructure end to end. You'll be the single, clear owner of how Perceptic deploys, operates, secures, and scales, across our own platform and…
Added 42 mins ago
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Senior DevOps Engineer
Perceptic
Engineer, BC
- Full-time
We're hiring a Senior DevOps Engineer to build and run that infrastructure with us. You'll take real ownership from day one across our own platform and the isolated customer environments…
Added 57 mins ago
MP
Lead Data Engineer
Municipal Property Assessment Corporation
Pickering, ON
- Full-time
…enterprise data engineering, software engineering or enterprise data platform development, including experience leading complex technical initiatives and providing technical leadership…
Added 57 mins ago
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Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 57 mins ago
AI
Staff Engineer
Atlantis IT Group
Toronto, ON
- Contract
As a Staff Engineer supporting the ADT - CODI program within Operations Technology, you will lead the technical design, development, and implementation of complex, multi-platform…
Added 57 mins ago
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AI Solutions Architect
Hays
Toronto, ON
- Contract
…solutions on Microsoft Azure, with exposure to Google Cloud Platform where…
Added 59 mins ago
VA
Chief Systems Engineer
Volatus Aerospace
Mirabel, QC
- Full-time
We are seeking a Chief Systems Engineer to lead systems engineering activities across a major aerospace platform program, ensuring architecture, requirements, interfaces, and verification…
Added 1 hour ago
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Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
As Staff Software Engineer, Control Plane, you will own the software through which administrators configure, govern, and understand the assembled stack. Reporting to the Senior Director of…
Added 1 hour ago
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Infrastructure Engineer – Network, Security & IoT/OT
PineQ Lab Technology
Montreal, QC
- Contract
Job Title: Infrastructure Engineer – Network, Security & IoT/OT
Added 1 hour ago
SC
Senior Systems Engineering Manager
SYSTRA Canada
Toronto, ON
- Full-time
We are seeking an experienced Systems Engineering Manager / Lead to support the delivery of a major Light Rail Transit (LRT) project. This role is responsible for leading day-to-day systems…
Added 2 hours ago
Senior Machine Learning Engineer, Recommendations
Lyft
Toronto, ON
We are seeking a Senior Machine Learning Engineer to join the Rider Applied AI team and lead the design, development, and deployment of state-of-the-art machine learning and artificial…
Added 2 hours ago
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Spécialiste en intégration de systèmes, IA souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
…reference environments through shared workflows. You will recommend platform technologies based on reproducible tests, operational requirements, and architecture fit. This role does not…
Added 2 hours ago
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Senior Cloud Engineer -Hybrid
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Are you passionate about building scalable, secure, and modern cloud solutions? We're looking for a Senior Cloud Engineer who can combine deep technical expertise with business insight to…
Added 2 hours ago
Sr Software Dev Engineer III, RDS for Oracle
Amazon
Vancouver, BC
Amazon Web Services is hiring a Software Development Engineer III for the RDS for Oracle team. We are looking for an experienced engineer to design and build the next generation of managed…
Added 3 hours ago
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Azure Cloud Engineer
ELITS
Remote, Canada
- Full-time
- Remote
ELITS Canada is looking for an experienced Azure Cloud Engineer for a remote consulting assignment based in Canada. Candidates must be authorized to work in Canada and able to perform the…
Added 3 hours ago
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Lead Systems Engineer
Moment Energy
Surrey, BC
- Full-time
We're looking for a Lead Systems Engineer to own the architecture and technical backbone of our BESS platform - bridging electrical, mechanical, software, battery, and controls into one…
Added 3 hours ago
Senior Data Scientist I
Bell
Toronto, ON
The Cloud Capability: Extensive hands-on knowledge of Google Cloud Platform (GCP); holding a GCP Professional Machine Learning Engineer certification is a massive bonus!
Added 3 hours ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed's Data Office is hiring a Senior Analytics Engineer to design and own the data models that drive decisions across financial performance, GTM activities, and product insights.…
Added 3 hours ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed's Data Office is hiring a Senior Analytics Engineer to design and own the data models that drive decisions across financial performance, GTM activities, and product insights.…
Added 4 hours ago
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Software Engineer
So Jobs
Toronto, ON
- $202,000 to $231,000 USD / year
- Full-time
Directly and indirectly lead 2+ teams of engineers to build solutions that help to reduce fraud and improve our customers’ experience
Added 6 hours ago
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Senior Security Engineer
PheedLoop
Toronto, ON
- Full-time
Think like an attacker every day. Run internal red team engagements against PheedLoop's platform, infrastructure, and people, then turn every finding into a fix that actually ships. Your…
Added 6 hours ago
AI
Senior Software Engineer-React Native
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 7 hours ago
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Database Platform Engineer
AppDirect
Montreal, QC
- Full-time
The Data Platform team supports 80+ data stores across the organization and operates against four quality pillars: resiliency and capacity, security, operational excellence, and performance…

Microsoft

Dynamics 365 CRM Solution Engineer

Toronto, ON, Canada
Ottawa, ON, Canada
Vancouver, BC, Canada
Edmonton, AB, Canada
Calgary, AB, Canada

Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year. · Full-time

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Job details

Pay: Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

Original job description

Overview

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Dynamics 365 CRM Solution Engineer, you will lead AI transformation engagements with deep CRM domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSPs) by building strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs), including CIOs, CTOs, and IT leaders. You will help customers achieve their goals through technical guidance, solution roadmaps, and competitive positioning to secure technical decisions.

Your responsibilities include orchestrating and executing proof of concepts (POCs), envisioning workshops, whiteboarding sessions, and technical demonstrations that showcase the business value of Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Contact Center, Dynamics 365 Field Service, Copilot Studio, and AI Agent solutions. You will proactively collaborate with partners early in the sales cycle to accelerate customer success.

You will be part of a dedicated sales community supported by Account Teams, Marketing, Engineering, and Customer Success organizations, enabling you to drive enterprise-wide adoption of Dynamics 365 solutions.

You will secure competitive wins against key competitors in the CRM and customer engagement space, including Salesforce, Oracle, IFS, ServiceNow, Avaya, and Amazon Connect. You will showcase Microsoft's unique differentiation and One Microsoft value proposition while supporting migration and modernization strategies and addressing technical blockers related to Copilot, AI Agents, compliance, privacy, and security.

As a Dynamics 365 CRM Solution Engineer, you will collaborate with Systems Integrator (SI) partners early in the sales cycle to scale technical engagements such as demonstrations, workshops, whiteboarding sessions, and POCs. You will be responsible for increasing Sales and Service business growth through pipeline generation, accelerated deal velocity, and competitive displacement by supporting SSPs in addressing technical proof and validation requirements.

Responsibilities

Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to understand business priorities and objectives, translating them into a compelling solution vision. Leverage deep expertise in Dynamics 365 Sales & Service applications including Sales, Customer Service, Contact Center, Field Service, Customer Insights, AI Agents, and Copilot Studio to address business challenges, demonstrate value, and secure technical decisions.

Lead customer envisioning workshops, whiteboard design sessions, and executive-level technical demonstrations across the Dynamics 365 portfolio, including Sales, Customer Service, Contact Center, Field Service, Customer Insights, Copilot Studio, and AI Agents, helping customers envision their future-state business processes.

Lead Proof of Concept (POC) engagements for high-priority scenarios by documenting outcomes, validating solution requirements, and defining implementation approaches. Translate findings into detailed technical close plans, including migration strategies to Dynamics 365, recommended migration tooling, key milestones, and risk mitigation strategies to support successful handoff to SI and implementation partners.

Demonstrate Microsoft's differentiated value in AI-powered CRM and business process solutions to secure technical wins against competitors such as Salesforce, Oracle, IFS, ServiceNow, and Amazon Connect. Anticipate and address technical blockers, including AI-related compliance, privacy, security, and governance concerns. Drive proof-based differentiation through architecture sessions, pilot deployments, and business value demonstrations that position Dynamics 365 as the preferred platform.

Leverage the Microsoft partner ecosystem to extend and scale solution delivery throughout the sales cycle. Collaborate with Systems Integrators (SIs), ISVs, FastTrack, and strategic partners to support complex demonstrations, POCs, solution design activities, and co-innovation engagements that strengthen customer outcomes and sales success.

Partner closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize measurable value from their Dynamics 365 investments. Establish deployment success plans that include agreed-upon business outcomes, adoption milestones, and success metrics. Drive early adoption of high-value consumption-based capabilities, including Copilot Studio and Dynamics 365 AI Agents, by capturing usage intent during the pre-sales process and incorporating it into the Technical Close Plan.

Maintain expert-level technical and sales proficiency through ongoing learning and professional development. Complete 100% of required training and certification requirements within established timelines. Achieve and maintain Level 200 proficiency in consultative selling methodologies and Level 400 expertise across core Dynamics 365 workloads, enabling effective engagement with both executive business stakeholders and technical audiences.

Share insights, best practices, and competitive learnings with the broader Solution Engineering community to accelerate field readiness, improve execution, and scale successful approaches across the organization.

Serve as a technical thought leader by delivering enablement content, conducting architecture deep dives, and contributing to readiness events such as Community Calls, Field Advisory Boards, and Solution Engineering forums. Provide guidance on identifying, developing, and winning Dynamics 365 opportunities while helping elevate the technical capabilities of peers and stakeholders.

Qualifications

Required/Minimum Qualifications

Master's Degree in Computer Science, Information Technology, or a related field AND 3+ years of technical pre-sales or technical consulting experience; OR
- Bachelor's Degree in Computer Science, Information Technology, or a related field AND 4+ years of technical pre-sales or technical consulting experience; OR
- 5+ years of technical pre-sales or technical consulting experience; OR
- Equivalent experience.

Additional or Preferred Qualifications

6+ years of technical pre-sales, technical consulting, technology delivery, or related experience, or equivalent experience.
4+ years of experience with cloud, hybrid, or on-premises infrastructure, architecture design, migrations, industry standards, and technology management.
Relevant certifications may include Microsoft 365, Power BI, Azure Architecture and Development, Cloud Platform Technologies, Information Security, and Enterprise Architecture.
Experience in solution pre-sales for business applications, SaaS solutions, or similar enterprise technology platforms.
Experience leading complex business application sales pursuits requiring orchestration of large, geographically dispersed virtual teams, including industry specialists, solution experts, partners, and account teams.
Demonstrated expertise in solution-selling best practices, including:
- Customer discovery and needs assessment
- Building and executing differentiated solution strategies
- Value-based selling
- Competitive positioning
- Identifying, expanding, and accelerating solution opportunities
Understanding of commercial cloud offerings, including Microsoft Dynamics 365, competing CRM and customer engagement platforms, and related technology ecosystems.

Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Solution Engineering IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 96,000 $ CAD à 177,600 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Responsibilities

The Solution Engineer will lead AI transformation engagements by owning the technical win strategy and guiding customers through Dynamics 365 CRM solutions. They are responsible for orchestrating proof of concepts, envisioning workshops, and collaborating with partners to drive enterprise-wide adoption of AI-powered business applications.

Requirements

Candidates must possess a Bachelor's or Master's degree in Computer Science or a related field, combined with at least 3 to 5 years of technical pre-sales or consulting experience. Proficiency in cloud infrastructure, CRM platforms, and consultative selling methodologies is required to effectively engage with executive stakeholders.

Skills

Dynamics 365
CRM
Artificial Intelligence
Solution Engineering
Technical Pre-sales
Cloud Computing
Copilot Studio
AI Agents
Salesforce
Solution Architecture
Business Process Transformation
Stakeholder Management
Proof of Concept
Technical Consulting
Enterprise Software
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365
CRM
Artificial Intelligence
Copilot Studio
Cloud Platform
SaaS
Solution Engineering
Pre-sales
Technical Consulting
Salesforce
Oracle
ServiceNow
Azure
Power BI
Enterprise Architecture
Digital Transformation
Business Process
Customer Insights
Field Service
Contact Center
AI Agents
Systems Integrator
Technical Win Strategy
Proof of Concept
Consultative Selling
Governance
Compliance
Security
Privacy
Migration Strategy

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