Jobs in Canada

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Added 11 days ago
CL
Store Manager
Chatters Limited Partnership
BC · Fraser Valley A, BC
- Full-time
Lead hiring, onboarding, training, and ongoing development of team members
Added 11 days ago
E
Senior Policy Advisor
E3G
Toronto, ON
- $82,156 to $87,156 CAD / year
- Full-time
Hybrid working approach (2 days per week in our office)
Added 11 days ago
OT
Solutions Consultant
Ocean Technologies Group
Montreal, QC
- Full-time
Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from…
Added 11 days ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Maintain expert-level technical and sales proficiency through ongoing learning and professional development. Complete 100% of required training and certification requirements within…
Added 11 days ago
TU
Finance and Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Supports Society and Development Lead by providing data and information relevant to the creation and execution of marketing campaigns,
Added 11 days ago
NB
Senior Sales Director, Commercial Banking
National Bank of Canada
Surrey, BC
- Full-time
Reporting to the Regional Vice President & Market Lead, this position is based in Fraser Valley. National Bank’s learning‑by‑doing culture and access to diverse expertise support your…
Added 11 days ago
NB
LEAD PYTHON DEVELOPER – IT TREASURY PLATFORMS
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 11 days ago
NE
Global Director of Impact & Knowledge Management
New Energy Nexus
Remote, Canada
- Full-time
- Remote
The Global Impact Director & Knowledge Management is the champion of New Energy Nexus’ ambition to be a true learning organization. They will lead the Monitoring, Evaluation, and Learning…
Added 11 days ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
To qualify for the role you must have:
Added 11 days ago
OM
Sr. Media Buyer
Omnicom Media
Toronto, ON
- Full-time
Minimum two (2) years’ experience in media investment (must have TV, Radio, and Connected TV experience)
Added 11 days ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
The Acute Care Manager has direct accountability for operations in Emergency Department, Medical Inpatient Unit and Obstetrical Services in Ponoka. Reporting to the Site Lead and in…
Added 11 days ago
AH
Physiotherapist I
Alberta Health Services
AB · Edmonton, AB
- Part-time
Current Basic Life Support (BLS-HCP) certification is required · Must have experience with assessing and treating musculoskeletal and orthopedic patient populations
Added 11 days ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week.
Added 11 days ago
AH
Therapy Assistant
Alberta Health Services
AB · Edmonton, AB
- Temporary
Current Basic Life Support (BLS-HCP) certification is required
Added 11 days ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
Growth and development are also a priority at POD. You’ll have access to our mentorship program, our in-house leadership development program, DiSC communication training, and ongoing…
Added 12 days ago
O
Sr. Director, Product Management, AI Product Strategy
OpenText
Waterloo, ON
- Temporary
We are seeking a Senior Director, AI Strategist and Product Management to lead our initiatives for Generative AI and Agentic AI product portfolios within the Content Management Business…
Added 12 days ago
BF
Aunty Supervisor
BC First Nations Justice Council
BC · British Columbia, Canada
- Full-time
Coordinate and lead monthly wellness circles, cultural gatherings, knowledge sharing opportunities, and learning opportunities with the community of practice.
Added 12 days ago
OM
Coordinator OGS Management
Omnicom Media
Toronto, ON
- Full-time
The role of the Coordinator is to support on matters related to the hiring of Omnicom offshore team (OGS) and tracking resources data to ensure operational efficiency. Their goal is to…
Added 12 days ago
BH
Occupational Safety & Health Specialist 2 - Revelstoke
BC Hydro
Revelstoke, BC
- $95,000 to $102,200 CAD / year
- Full-time
Participates in the development or updating of content and approach for existing and new mandated programs by providing subject matter expertise to training and development specialists on…
Added 12 days ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
Must possess excellent technical skills in AutoCAD · Must have good organizational, communication and presentation skills and a strong desire to serve the customer
Added 12 days ago
UO
Finance and Administrative Coordinator
University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Supports Society and Development Lead by providing data and information relevant to the creation and execution of marketing campaigns,
Added 12 days ago
TS
Electrical Engineer Lead
TalentSphere Staffing Solutions
ON · Ontario, Canada
- Full-time
Employees benefit from a workplace that prioritizes collaboration, continuous learning, and career development. The firm works on a diverse mix of building projects including commercial,…
Added 12 days ago
RV
Respiratory Therapist
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The team has a professional practice leader (PPL) model for each regulated allied health discipline which promotes and enhances the interprofessional team. Each regulated discipline has…
Added 12 days ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Continuous learning, development and internal training opportunities
Added 12 days ago
JR
Line Cook / Kitchen Leadership - JOEY Burrard
JOEY Restaurant Group
Vancouver, BC
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…

Dynamics 365 CRM Solution Engineer

Calgary, AB, Canada
Edmonton, AB, Canada
Vancouver, BC, Canada
Ottawa, ON, Canada
Toronto, ON, Canada

Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year. · Full-time

Apply on apply.careers.microsoft.com About employer

Applications open in a new tab.

Job details

Pay: Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

Original job description

Overview

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Dynamics 365 CRM Solution Engineer, you will lead AI transformation engagements with deep CRM domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSPs) by building strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs), including CIOs, CTOs, and IT leaders. You will help customers achieve their goals through technical guidance, solution roadmaps, and competitive positioning to secure technical decisions.

Your responsibilities include orchestrating and executing proof of concepts (POCs), envisioning workshops, whiteboarding sessions, and technical demonstrations that showcase the business value of Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Contact Center, Dynamics 365 Field Service, Copilot Studio, and AI Agent solutions. You will proactively collaborate with partners early in the sales cycle to accelerate customer success.

You will be part of a dedicated sales community supported by Account Teams, Marketing, Engineering, and Customer Success organizations, enabling you to drive enterprise-wide adoption of Dynamics 365 solutions.

You will secure competitive wins against key competitors in the CRM and customer engagement space, including Salesforce, Oracle, IFS, ServiceNow, Avaya, and Amazon Connect. You will showcase Microsoft's unique differentiation and One Microsoft value proposition while supporting migration and modernization strategies and addressing technical blockers related to Copilot, AI Agents, compliance, privacy, and security.

As a Dynamics 365 CRM Solution Engineer, you will collaborate with Systems Integrator (SI) partners early in the sales cycle to scale technical engagements such as demonstrations, workshops, whiteboarding sessions, and POCs. You will be responsible for increasing Sales and Service business growth through pipeline generation, accelerated deal velocity, and competitive displacement by supporting SSPs in addressing technical proof and validation requirements.

Responsibilities

Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to understand business priorities and objectives, translating them into a compelling solution vision. Leverage deep expertise in Dynamics 365 Sales & Service applications including Sales, Customer Service, Contact Center, Field Service, Customer Insights, AI Agents, and Copilot Studio to address business challenges, demonstrate value, and secure technical decisions.

Lead customer envisioning workshops, whiteboard design sessions, and executive-level technical demonstrations across the Dynamics 365 portfolio, including Sales, Customer Service, Contact Center, Field Service, Customer Insights, Copilot Studio, and AI Agents, helping customers envision their future-state business processes.

Lead Proof of Concept (POC) engagements for high-priority scenarios by documenting outcomes, validating solution requirements, and defining implementation approaches. Translate findings into detailed technical close plans, including migration strategies to Dynamics 365, recommended migration tooling, key milestones, and risk mitigation strategies to support successful handoff to SI and implementation partners.

Demonstrate Microsoft's differentiated value in AI-powered CRM and business process solutions to secure technical wins against competitors such as Salesforce, Oracle, IFS, ServiceNow, and Amazon Connect. Anticipate and address technical blockers, including AI-related compliance, privacy, security, and governance concerns. Drive proof-based differentiation through architecture sessions, pilot deployments, and business value demonstrations that position Dynamics 365 as the preferred platform.

Leverage the Microsoft partner ecosystem to extend and scale solution delivery throughout the sales cycle. Collaborate with Systems Integrators (SIs), ISVs, FastTrack, and strategic partners to support complex demonstrations, POCs, solution design activities, and co-innovation engagements that strengthen customer outcomes and sales success.

Partner closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize measurable value from their Dynamics 365 investments. Establish deployment success plans that include agreed-upon business outcomes, adoption milestones, and success metrics. Drive early adoption of high-value consumption-based capabilities, including Copilot Studio and Dynamics 365 AI Agents, by capturing usage intent during the pre-sales process and incorporating it into the Technical Close Plan.

Maintain expert-level technical and sales proficiency through ongoing learning and professional development. Complete 100% of required training and certification requirements within established timelines. Achieve and maintain Level 200 proficiency in consultative selling methodologies and Level 400 expertise across core Dynamics 365 workloads, enabling effective engagement with both executive business stakeholders and technical audiences.

Share insights, best practices, and competitive learnings with the broader Solution Engineering community to accelerate field readiness, improve execution, and scale successful approaches across the organization.

Serve as a technical thought leader by delivering enablement content, conducting architecture deep dives, and contributing to readiness events such as Community Calls, Field Advisory Boards, and Solution Engineering forums. Provide guidance on identifying, developing, and winning Dynamics 365 opportunities while helping elevate the technical capabilities of peers and stakeholders.

Qualifications

Required/Minimum Qualifications

Master's Degree in Computer Science, Information Technology, or a related field AND 3+ years of technical pre-sales or technical consulting experience; OR
- Bachelor's Degree in Computer Science, Information Technology, or a related field AND 4+ years of technical pre-sales or technical consulting experience; OR
- 5+ years of technical pre-sales or technical consulting experience; OR
- Equivalent experience.

Additional or Preferred Qualifications

6+ years of technical pre-sales, technical consulting, technology delivery, or related experience, or equivalent experience.
4+ years of experience with cloud, hybrid, or on-premises infrastructure, architecture design, migrations, industry standards, and technology management.
Relevant certifications may include Microsoft 365, Power BI, Azure Architecture and Development, Cloud Platform Technologies, Information Security, and Enterprise Architecture.
Experience in solution pre-sales for business applications, SaaS solutions, or similar enterprise technology platforms.
Experience leading complex business application sales pursuits requiring orchestration of large, geographically dispersed virtual teams, including industry specialists, solution experts, partners, and account teams.
Demonstrated expertise in solution-selling best practices, including:
- Customer discovery and needs assessment
- Building and executing differentiated solution strategies
- Value-based selling
- Competitive positioning
- Identifying, expanding, and accelerating solution opportunities
Understanding of commercial cloud offerings, including Microsoft Dynamics 365, competing CRM and customer engagement platforms, and related technology ecosystems.

Solution Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Solution Engineering IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 96,000 $ CAD à 177,600 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Apply on apply.careers.microsoft.com About employer

More about this job

Responsibilities

Lead AI transformation engagements by owning the technical win strategy and providing deep CRM domain expertise for Dynamics 365 solutions. Orchestrate proof of concepts, envisioning workshops, and technical demonstrations to secure technical decisions and drive enterprise-wide adoption.

Requirements

Requires a Bachelor's or Master's degree in Computer Science or a related field, combined with 3-5+ years of technical pre-sales or consulting experience. Candidates must demonstrate expertise in cloud infrastructure, business application sales, and the ability to orchestrate complex technical engagements.

Skills

Dynamics 365 CRM
Artificial Intelligence
Solution Engineering
Technical Pre-sales
Cloud Architecture
Copilot Studio
AI Agents
Consultative Selling
Business Process Transformation
Technical Demonstrations
Proof of Concept
Stakeholder Management
Competitive Positioning
SaaS Solutions
Enterprise Architecture
Migration Strategy

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365
CRM
Artificial Intelligence
Copilot Studio
AI Agents
Salesforce
Oracle
ServiceNow
Cloud Computing
SaaS
Solution Engineering
Pre-sales
Technical Consulting
Proof of Concept
Business Process
Customer Service
Field Service
Azure
Power BI
Enterprise Architecture
Migration
Governance
Security
Compliance
Consultative Selling
Systems Integrator
Digital Transformation
Technical Win Strategy
Stakeholder Engagement
Value-based Selling

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Jobs in Canada