Service Advisor
- Brampton, ON, L6T 2H2, Canada
$18 to $24 CAD / hour
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Job details
- Pay
- $18 to $24 CAD / hour
- Experience
- 1 year experience in the automotive industry
- Posting language
- English
- Posted
Original job description
Benefits:
- Health insurance
- Vision insurance
- Wellness resources
- Bonus based on performance
- Dental insurance
- Employee discounts
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
Qualifications
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver’s license
- Ability to work a flexible schedule including weekends, evenings, and holidays
More about this job
Responsibilities
Prepare and present estimates, source parts, sell repair jobs, and explain inspection results to customers in collaboration with technicians. Support the Shop Manager by delivering excellent customer service, helping peers, improving sales and profitability, and promoting shop safety.
Requirements
Candidates need general automotive knowledge, at least one year of automotive industry experience, strong customer service and communication skills, and the ability to work effectively as part of a team. A valid driver’s license and availability for a flexible schedule that may include weekends, evenings, and holidays are required.
Skills
- General Automotive Knowledge
- Customer Service
- Communication
- Team Building
- Estimate Preparation
- Parts Sourcing
- Sales
- Automotive Inspection
- Automotive Diagnosis
- Automotive Repair
- Retail Sales
- Profitability Optimization
- Flexible Scheduling
Benefits
- Health Insurance
- Vision Insurance
- Wellness Resources
- Performance-Based Bonus
- Dental Insurance
- Employee Discounts
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Trades
- Retail
Keywords
- Automotive Service
- Automotive Inspection
- Automotive Diagnosis
- Automotive Repair
- ASE Certifications
- Service Advising
- Estimate Preparation
- Parts Sourcing
- Retail Sales
- Customer Service
- Shop Profitability
- Technician Collaboration
- Team Building
- Shop Safety
- Valid Driver’s License