Order Desk Intern
- Markham, ON, Canada
$18 to $22 CAD / hour · Full-time
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Job details
- Pay
- $18 to $22 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Order Desk Intern
Classification: Full Time/hybrid
Job Summary
Responsible for processing & managing REF customer orders and ensuring that they are fulfilled accurately and in a timely manner.
Job Duties
- Receiving & processing orders submitted by email, EDI or other forms of communication.
- Verifying customer data & ensuring it is accurate & complete
- Coordinating with other departments (ex: finance team) to ensure orders are released & fulfilled
- Pick releasing orders to the logistics team
- Communicating with customers to provide updated order status
- Sending out open order& pending order reports to customers & internal departments
- Troubleshooting any issues that arise during order fulfillment process
- Providing exceptional customer support
- Auditing & processing and logistics invoices related to the SJV
- Any other tasks assigned by management
Required Qualifications
- Receiving & processing orders submitted by email, EDI or other forms of communication.
- Ensuring POs are released based on allocation
- Verifying customer data & ensuring it is accurate & complete
- Coordinating with other departments (ex: finance team) to ensure orders are fulfilled correctly
- Communicating with customers to provide updated order status
- Sending out open order reports to customers & internal departments
- Troubleshooting any issues that arise during order fulfillment process
- Providing exceptional customer support
- Any other tasks assigned by management
Featured benefits
- Work life balance, to learn more, apply here.
The expected base salary range for this role is CAD $18-$22/hour Final compensation will be based on a variety of factors, including experience, skills, and qualifications relevant to the position. This job posting represents a current opportunity within the company.
Midea America Canada Corporation (MACC). is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
More about this job
Responsibilities
Process and manage customer orders received through email, EDI, and other channels, verifying customer information and coordinating with internal teams to ensure accurate, timely fulfillment. Communicate order updates, prepare open and pending order reports, troubleshoot fulfillment issues, support customers, and audit and process related logistics invoices.
Requirements
The posting lists order processing, customer data verification, purchase order release based on allocation, and coordination with departments such as finance. It also calls for customer communication, order reporting, troubleshooting, and customer support; no education or prior experience requirements are specified.
Skills
- Order Processing
- Order Management
- Customer Data Verification
- Purchase Order Allocation
- Cross-Department Coordination
- Order Fulfillment
- Pick Releasing
- Logistics Coordination
- Customer Communication
- Order Status Reporting
- Issue Troubleshooting
- Customer Support
- Invoice Auditing
- Invoice Processing
- Email Communication
- Electronic Data Interchange (EDI)
Benefits
- Work-Life Balance
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Customer Service & Support
- Administrative
- Transportation
- Retail
Keywords
- Customer Orders
- Order Processing
- Order Management
- Electronic Data Interchange (EDI)
- Customer Data
- Purchase Orders
- Allocation
- Order Release
- Order Fulfillment
- Pick Releasing
- Logistics
- Finance
- Customer Communication
- Order Status
- Open Order Reports
- Pending Order Reports
- Troubleshooting
- Customer Support
- Invoice Auditing
- Invoice Processing
- Supply Chain
- Transportation
- Retail
- Freight