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Added 19 mins ago
Terminal Clerk
Armour Transportation Systems
New Glasgow, NS
Full-time
Position Overview:The Terminal Clerk plays a vital role in supporting the daily administrative and dispatch functions at the terminal. This position ensures the accurate entry and…
Added 20 mins ago
Shipper & Receiver
Hela Spice
Uxbridge, ON
Full-time
Coordinate shipments with carriers and ensure timely dispatch of orders.
Added 35 mins ago
Planning and Building Coordinator
City of St. Catharines
St. Catharines, ON
Full-time
Provide administrative and operational support to the Office Manager, Planning and Building Department. Provide customer service as a primary point of contact for the Department, respond to…
Added 50 mins ago
Facility Services Manager
BGIS
Thunder Bay, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 50 mins ago
Facility Services Manager
BGIS
Dryden, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
Shop Team Lead
Alta Equipment Group
Dorval, QC
Assist with assigning and prioritizing work in coordination with the Service Manager and dispatch.
Added 4 hours ago
Dispatch Supervisor - YYC
Unifi
Calgary, AB
Provide operational feedback to the Duty Manager team regarding staffing opportunities.
Added 4 hours ago
Dispatch Supervisor FT
Unifi
Toronto, ON
Provide operational feedback to the Duty Manager team regarding staffing opportunities.
Added 6 hours ago
Supply Chain & Operations Assistant
Yemen HR Consulting
Aden
Contract
Any support needed within SCO Department whenever assign by SCO Manager.
Added 6 hours ago
Warehouse /Pharmacist Assistant
Yemen HR Consulting
Aden
Contract
Any support needed within SCO Department whenever assign by SCO Manager.
Added 6 hours ago
Logistics Coordinator
Amrize
AB · Calgary, AB
Dispatch mixer trucks safely and on schedule according to customer specifications and plant network load capacities, ensuring efficient utilization of plant load points.
Added 8 hours ago
Fleet Coordinator
Alberta Health Services
Olds, AB
Temporary
…Albertans annually through a province-wide model encompassing dispatch, ground ambulance, aeromedical response, and specialized clinical programs. As the Fleet Coordinator, you will play a…
Added 11 hours ago
Facilities Manager (Repair and Maintenance Technicians)
Fitness World Canada
Vancouver, BC
Full-time
As our Repair & Maintenance Technician Manager, you'll be a true player-coach: on the floor doing the repairs yourself and building a team of R&M Technicians who take real pride in their…
Added 14 hours ago
THB - DockWorker Foreman (Nights)
Gardewine
Thunder Bay, ON
Full-time
Provide consistent communication with dispatch and terminal manager on activities
Added 15 hours ago
Mobile Security Guard
GardaWorld
Edmonton, AB
Carry out any task given by Office Manager/ Control/ Field Manager
Added 16 hours ago
Plant Support Person
B&B Contracting Group
BC · Surrey, British Columbia
Full-time
…sites, maintaining accurate delivery records, communicating with dispatch and customers, monitoring concrete quality during transport, and performing post-trip inspections and vehicle…
Added 18 hours ago
AZ/DZ Driver
Markstone Landscaping
Kitchener, ON
Full-time
Reporting to the Operations Manager, the AZ Driver is responsible for the safe and efficient transport of equipment, materials, and vehicles between local job sites, yards, and suppliers…
Added 18 hours ago
AZ/DZ Driver
Markstone Landscaping
Mississauga, ON
Full-time
Reporting to the Operations Manager, the AZ Driver is responsible for the safe and efficient transport of equipment, materials, and vehicles between local job sites, yards, and suppliers…
Added 18 hours ago
Registered Nurse, Regular Part-Time, Surgical Services
West Parry Sound Health Centre
Parry Sound, ON
Part-time
…communities, management of District ambulance services and dispatch, and a full range of in-patient and out-patient programs associated with a 90-bed acute care…
Added 20 hours ago
Commercial Front Load/Side Load Driver
Waste Management, Inc. (WM)
Nanaimo, BC
Full-time
Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.
Added 21 hours ago
Senior Front End Engineer
Spare
Remote, Canada
$151,000 to $208,000 CAD / year
Full-time · Remote
You’d be joining a cross-functional team of developers, a product manager, and designers, doing customer-facing work with real human impact.
Added 22 hours ago
Labor Relations Manager
BC Maritime Employers Association
Vancouver, BC
Full-time
Reporting to the Senior Director, Labour Relations, the Labour Relations Manager is responsible for delivering commercially positive outcomes to BCMEA's member companies. Dispute resolution…
Added 22 hours ago
Journeyman Electrician
Right Time Group of Companies
Kingston, ON
Maintain communication with dispatch, your manager, parts and installation teams
Added 22 hours ago
IT Service Desk Analyst (1 year Temporary)
Spartan Controls Ltd.
Edmonton, AB
…on our ITSS Service Desk Team, in Edmonton. Reporting to the Manager of IT Service & Sustainability, the successful candidate will use their knowledge and troubleshooting skills to support…
Added 22 hours ago
Dispatcher
Stock Transportation
Sunderland, ON
Full-time
Maintains high compliance to dispatch standard operating procedures.

Midland Transport

Dispatch Manager

Concord, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Job Description

Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team while ensuring exceptional service, operational efficiency, and safe, compliant transportation operations.

What We Offer:

Competitive compensation package
Flexible health, drug, dental, and vision benefits
RRSP matching program
Employee & Family Assistance Program
Health & Wellness reimbursement program
Three weeks of vacation
Maternity leave top-up program
Opportunities for growth and advancement across Midland Transport and the J.D. Irving group of companies
A dynamic, safety-focused and team-oriented work environment

Responsibilities

Lead and oversee the terminal's 24/7 dispatch operation, ensuring service, safety, and operational objectives are achieved.
Supervise, coach, develop, and schedule dispatch personnel while fostering a culture of accountability and continuous improvement.
Manage daily pickup and delivery operations to ensure customer commitments are met efficiently and cost effectively.
Optimize driver, equipment, and route utilization to maximize productivity and achieve budget and service targets.
Monitor key operational KPIs including on-time performance, service levels, equipment utilization, and labor costs.
Ensure compliance with all transportation regulations, Hours of Service requirements, safety standards, and company policies.
Collaborate with Customer Service, Dock Operations, Sales, and Linehaul teams to deliver an exceptional customer experience.
Oversee staffing plans, vacation scheduling, and resource allocation to ensure operational coverage.
Support employee performance management activities, including coaching, development planning, and performance reviews.
Investigate operational challenges, identify process improvements, and implement solutions that improve service, efficiency, and customer satisfaction.

Qualifications

5+ years of transportation dispatch experience.
3+ years of leadership experience in transportation, logistics, or a related operational environment.
Strong knowledge of dispatch operations, fleet utilization, transportation regulations, and safety requirements.
Proven ability to lead teams in a fast-paced, customer-focused environment.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, organizational, and time management abilities.
Proficiency with Microsoft Office applications.
Experience with transportation management systems and AS400 is considered an asset.
Post-secondary education in Business, Logistics, Transportation, or a related field is considered an asset.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

At Midland, we’re not just moving freight - we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.

Apply About employer

More about this job

Responsibilities

Lead the terminal’s 24/7 dispatch operation, managing and developing dispatch staff while ensuring safe, compliant, efficient pickup and delivery services. Optimize drivers, equipment, routes, staffing, and operational performance, and collaborate across teams to meet customer commitments and improve service.

Requirements

Requires at least five years of transportation dispatch experience and three years of leadership experience in transportation, logistics, or a related operational environment. Candidates should have strong knowledge of dispatch, fleet utilization, regulations, and safety, along with communication, analytical, organizational, and decision-making skills; Microsoft Office proficiency is required, while transportation management system and AS400 experience and related post-secondary education are assets.

Skills

Dispatch Operations
Team Leadership
Fleet Utilization
Route Optimization
Transportation Regulations
Hours of Service Compliance
Safety Compliance
Operational KPI Monitoring
Staff Scheduling
Performance Management
Customer Service
Analytical Skills
Problem-Solving
Decision-Making
Microsoft Office

Benefits

Flexible Health, Drug, Dental, and Vision Benefits
RRSP Matching Program
Employee and Family Assistance Program
Health and Wellness Reimbursement Program
Three Weeks of Vacation
Maternity Leave Top-Up Program
Growth and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Transportation
Logistics
Fleet Utilization
Pickup and Delivery
Route Optimization
Hours of Service
Transportation Regulations
Safety Standards
Operational KPIs
On-Time Performance
Equipment Utilization
Labor Costs
Customer Service
Staff Scheduling
Resource Allocation
Performance Reviews
Continuous Improvement
Microsoft Office
AS400
Terminal Operations
Linehaul
Dock Operations

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