Senior Broker
- Dorval, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 10-15+ years experience in related field.
- Posting language
- English
- Posted
Original job description
Job Description
Midland Transport is currently seeking a Senior Broker in Montreal, QC. The Senior Broker manages a portfolio of Brokerage Accounts leading both commercial strategy and operational development and execution. This role assists the Midland Sales team in handling client inquiries and issues in regard to the Brokerage Division. Identifies market trends and implement strategies to drive value in terms of financial outcomes and customer facing outcomes. Leads all aspects of customer orders, pricing, contracts an execution. They are timely, self-led and coordinates with other departments such as Finance, Dispatch and Administration to ensure Superior Quality Service is being experienced by all clients.
Benefits To Joining Midland:
RESPONSIBILITIES
QUALIFICATIONS
Midland Transport is currently seeking a Senior Broker in Montreal, QC. The Senior Broker manages a portfolio of Brokerage Accounts leading both commercial strategy and operational development and execution. This role assists the Midland Sales team in handling client inquiries and issues in regard to the Brokerage Division. Identifies market trends and implement strategies to drive value in terms of financial outcomes and customer facing outcomes. Leads all aspects of customer orders, pricing, contracts an execution. They are timely, self-led and coordinates with other departments such as Finance, Dispatch and Administration to ensure Superior Quality Service is being experienced by all clients.
Benefits To Joining Midland:
- A dynamic, safe, and rewarding work environment
- A flexible health, drug, dental, and vision plan
- RRSP matching program
- Employee & Family Assistance Programs
- Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
- 3 weeks' paid vacation
- Maternity leave top-up program
- Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies
RESPONSIBILITIES
- Support sales team in driving Brokerage and Truckload growth, with a focus on new, non-affiliate accounts.
- Partner with Sales on client strategy, attend meetings, and contribute pricing and operational expertise.
- Build and manage client relationships across North America, including contract pricing and service delivery.
- Lead client interactions, responding to inquiries, rate requests, and time-sensitive communications.
- Ensure seamless coordination between Truckload and Brokerage divisions to enhance customer experience.
- Manage and grow a strong carrier network by identifying market trends and developing coverage strategies.
- Collaborate with senior leadership to achieve divisional KPIs, financial targets, and operational goals.
- Oversee account performance, ensuring portfolios are current and meeting customer requirements.
- Support pipeline development and assist in closing sales opportunities.
- Mentor and guide junior team members (Logistics Planners and Assistants) to support team development.
- Drive process improvements and strategic initiatives to support organizational growth and efficiency.
QUALIFICATIONS
- University Degree
- 10-15+ years experience in related field.
- Excellent communication and interpersonal skills.
- Excellent problem solving and prioritizing skills.
- Excellent people management skills mentoring, coaching and leadership.
- Ability to make decisions under pressure.
- Direct experience in the North American transportation industry, including existing transportation partner relationships.
More about this job
Responsibilities
Manage and grow a portfolio of brokerage accounts, leading client strategy, pricing, contracts, service delivery, and operational execution. Develop carrier coverage and sales opportunities, coordinate across internal teams, support divisional targets, and mentor junior staff.
Requirements
A university degree and 10–15+ years of related experience are required, along with direct experience in the North American transportation industry and established transportation partner relationships. The role also requires strong communication, interpersonal, problem-solving, prioritization, leadership, and decision-making skills.
Skills
- Brokerage Account Management
- Commercial Strategy
- Pricing and Contract Management
- Transportation Operations
- Carrier Network Development
- Market Trend Analysis
- Sales Support
- Customer Service
- Cross-Functional Coordination
- Financial and Operational Performance Management
- Pipeline Development
- Mentoring and Coaching
- Process Improvement
- Problem Solving
- Decision-Making Under Pressure
Benefits
- Flexible Health, Drug, Dental, and Vision Plan
- RRSP Matching Program
- Employee and Family Assistance Programs
- Health and Wellness Reimbursements
- Three Weeks' Paid Vacation
- Maternity Leave Top-Up Program
- Growth and Progression Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Sales
- Management & Leadership
- Customer Service & Support
Keywords
- Brokerage
- Truckload
- Transportation
- North American Transportation Industry
- Brokerage Accounts
- Client Strategy
- Account Management
- Pricing
- Contracts
- Service Delivery
- Carrier Network
- Coverage Strategies
- Market Trends
- Sales Pipeline
- Customer Inquiries
- Financial Targets
- Divisional KPIs
- Operational Goals
- Logistics Planners
- Process Improvement
- Cross-Functional Coordination
- Dispatch
- Finance
- Administration