Jobs in Canada

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Added 9 mins ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
Position reports to the Manager, Warranty Management. Position works with other key functions including the Kia Technical Assistance Centre (KTAC), Field Services and Regional Field Teams.
Added 9 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 9 mins ago
CO
Customer Service / Information Services Attendant
City of Markham
Markham, ON
- Full-time
Under the direction of the Community Manager, this position is responsible for providing a consistent level of front-line customer service to visitors, rental clients, researchers, group…
Added 9 mins ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 9 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 9 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 24 mins ago
AG
Chef Manager - Future Opportunity
ATCO Group
BC · Cariboo District I, BC
- Full-time
Must have a Culinary Red Seal Certification · Must have a Valid Advanced Food Safe Certificate
Added 39 mins ago
TU
Commercial Project Manager Internship
targetjobs UK
Didsbury, AB
- Volunteer
Our Commercial Project Management Intern will gain practical experience in Commercial Analysis, Budgeting, Stakeholder Management, and Business Performance across Nordex UK & Ireland. This…
Added 39 mins ago
AH
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Manager, the Administrative Support III is responsible for performing a range of clerical duties to support the operations of the various diagnostic imaging areas at the…
Added 39 mins ago
AH
Senior Performance Tuning Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Tuning Expert will provide many years of in-depth industry experience in: Troubleshooting chronic performance problems in large applications including PeopleSoft HCM based on Oracle…
Added 39 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 39 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 39 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 39 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 39 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 39 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 39 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 39 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Guides the guest through all phases of their experience in the banquet/event
Added 39 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee.…
Added 39 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 39 mins ago
EG
Inside Sales Account Manager
Ellis Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Internal Collaboration: Work closely with Customer Success, Sales and wider internal teams to deliver a seamless customer experience and maximise the commercial potential of your accounts.
Added 39 mins ago
AR
Business Development Manager
ALS Recruiting Ltd
Montreal, QC
- $85,000 to $130,000 CAD / year
- Full-time
Freight Business Development Manager (freight)
Added 1 hour ago
AS
NAC Sales - SaaS Product
Azeus Systems Limited
Canada
- Full-time
Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for…
Added 1 hour ago
AC
NAC Sales - SaaS Product
Azeus Convene
Remote, Canada
- $2,000 to $5,000 CAD / year
- Full-time
- Remote
Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for…
Added 1 hour ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
Experience leading or contributing to market or segment expansion - evaluating new customer contexts, shaping strategy for new audiences, and aligning diverse stakeholders around a unified…

Midnight Marketing

Account Manager

Canada

Salary: $70,000 CAD · Full-time

Apply on jobs.deel.com About employer

Applications open in a new tab.

Job details

Pay: Salary: $70,000 CAD
Job type: Full-time
Experience: 4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Posting language: English
Posted: Oct 26, 2026

Original job description

Reports to: Customer Success Manager

Salary: $70,000 CAD

ROLE OVERVIEW

The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign planning through execution oversight, relationship management, retention, and long-term account growth.

You are responsible for ensuring every client has a clear marketing direction. You set the strategy, direct your Marketing Coordinators on execution, and are the primary point of accountability for the quality and consistency of everything that leaves your pod.

This is an autonomous role requiring excellent judgment, strong leadership, and the ability to make confident decisions in ambiguous situations. You act independently within your authority, escalate appropriately when needed, and operate with a mindset of consistency over urgency.

You lead a team of Marketing Coordinators who execute on the deliverables you direct. Their people development and management sits with the People & Culture Manager; your responsibility is their day-to-day work direction, briefing, and quality control.

WHAT YOU'LL DO

Client communication & relationship management

Serve as the primary point of contact for your assigned client portfolio, owning the relationship, communication cadence, and client experience end to end.
Review and sign off on Monday/Friday recap emails and all client-facing communications before they are sent; own all additional client communication directly.
Ensure all client communications are replied to within one hour, either directly or by delegating to the relevant MC.
Lead all strategic client calls; delegate agenda preparation and asset approval calls to MCs as appropriate with clear briefing.
Conduct monthly KPI and analytic reviews with clients, presenting performance insights and optimization recommendations.
Onboard new clients smoothly, setting clear expectations and strong working rhythms from day one.
Monitor client satisfaction, engagement, and account health continuously, gathering feedback and addressing risks before clients notice them.
Resolve routine issues independently within your authority; escalate matters involving retention risk, scope, pricing, contracts, major delivery failures, or resource constraints promptly and with a clear summary, actions taken, and recommendation.
Identify upsell, expansion, and retention opportunities and flag them to the Director of Client Services.

Campaign strategy & planning

Own campaign strategy and planning documentation for all accounts in your portfolio, ensuring every client has a clear and current marketing direction.
Book and lead brainstorms as needed; translate client business goals into actionable marketing initiatives with clear deliverables.
Create and complete campaign mapping and pitches, including mapping all campaign deliverables and writing task overviews for MCs to brief internal teams.
Lead client strategy pitches, presenting recommendations confidently and connecting deliverables back to larger campaign objectives.
Set client and internal deadlines for all tasks, creating posting calendars and ensuring campaign schedules are realistic and tracked.
Collaborate with Growth specialists when deeper expertise is required; ensure every recommendation aligns with the client's goals, budget, and long-term vision.
Review campaign performance proactively and bring optimization recommendations to clients before they ask.

Execution oversight & MC direction

Run a daily morning standup with your MCs: MC presents their plan for the day, you reprioritize as needed, bottlenecks are addressed, and client feedback is discussed.
Direct MCs on all execution tasks, ensuring briefs are clear, deadlines are understood, and quality expectations are explicit.
For more complex deliverables (Brand Assessment, Web, 3D, SEO/paid ads, Shoots), take a more active role in task briefing and QC given the higher stakes and technical requirements.
Conduct a final QC review of all assets before client review, ensuring output is accurate, complete, on-brand, and aligned with the approved brief.
Coach MCs through client situations and execution challenges, holding them accountable while maintaining trust and confidence.
Identify workflow inefficiencies within your pod and remove barriers that slow execution; create systems that improve consistency over time.
Provide regular feedback that builds MC confidence, communication skills, and performance; celebrate wins and flag performance concerns to the People & Culture Manager when appropriate.
Approve MC PTO and manage vacation planning to ensure client accounts are covered.

Internal tools, resources & escalation

Ensure project management tools are up to date across your portfolio with full visibility into timelines, statuses, priorities, approvals, etc.

Conduct a weekly check that freelance budgets are on track.

Coordinate with department leads (Growth, Podcasts, Creative, Web & Brand) to initiate large-scale or cross-department projects, ensuring alignment and resource availability.

Pull in additional resources (leaders, specialists) for client calls or challenging project involvement as needed.

Request client estimates for out-of-scope projects

Help resolve freelance issues or assigning bottlenecks and escalate as needed.

Flag client concerns to leadership with proposed solutions

Verify that all services included in each client's monthly package are being delivered, including paid ads, SEO, and 3D where applicable.

Ensure AI tools and the Midnight Slack agent are actively leveraged across your pod to support efficiency.

Contribute to process improvements and share learnings with the broader AM team.

WHAT SUCCESS LOOKS LIKE

Clients trust your recommendations, feel engaged and excited to work with Midnight, and relationships continue to strengthen over time.
Problems are identified and addressed before clients notice them; communication is proactive rather than reactive.
Your MCs feel supported, organized, and confident; they have clear priorities, complete briefs, and timely feedback, and preventable blockers are addressed promptly.
Campaign work is consistently aligned with client business goals, brand requirements, and agreed scope.
Project systems are accurate, current, and require no chasing from leadership; risks are identified early and acted upon.
Your portfolio operates with consistency rather than urgency; client workflows become simpler and more efficient over time.
Material risks are escalated with a clear summary, actions already taken, and a recommendation - never just a problem.

WHAT YOU BRING

Experience

4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Experience leading strategic client conversations and presenting recommendations with confidence.
Experience coaching or directing junior team members, holding them accountable while supporting their growth.
Strong understanding of digital marketing and campaign planning across social, paid, SEO, and content channels.

Skills & approach

Exceptional written and verbal communication; able to manage difficult conversations, set expectations clearly, and maintain healthy client relationships.
Strong organizational and project management skills across a large, multi-client portfolio with competing priorities.
Sound strategic judgment, including the ability to translate client objectives into actionable recommendations and involve Growth when deeper expertise is required.
Client-obsessed, highly accountable, and calm under pressure; you operate with empathy and firmness in equal measure.
Naturally proactive, curious, and always looking for better ways of working; comfortable making independent decisions and navigating ambiguity.
Comfortable leveraging AI tools and the Midnight Slack agent to build efficient systems and improve output quality.
Strong written and verbal communication in English; comfortable working in the CST time zone.

Apply on jobs.deel.com About employer

More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, overseeing campaign strategy, and ensuring the quality of deliverables. They also provide daily direction and quality control for a team of Marketing Coordinators.

Requirements

Candidates must have at least 4 years of experience in an agency or client-facing marketing role with a proven track record of managing multiple accounts. Strong strategic judgment, leadership skills, and proficiency in digital marketing channels are required.

Skills

Account management
Strategic planning
Digital marketing
Campaign management
Team leadership
Project management
Data analysis
KPI tracking
Communication
Problem solving
Quality control
Strategic thinking
Mentoring
AI tools
Budget management

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Marketing
Client Services
Campaign Strategy
Digital Marketing
SEO
Paid Ads
Social Media
Content Strategy
Project Management
KPIs
Analytics
Onboarding
Retention
Upselling
Agency
Leadership
Quality Control
AI Tools
Slack
Brand Assessment
Web Development
3D
Brainstorming
Client Communication
Strategic Planning
Marketing Coordinators
Workflow Optimization
Budgeting
Performance Reviews

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Jobs in Canada