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Added 8 mins ago
UC
Specialist, International Programs & Emergenc
UNICEF Canada
Toronto, ON
- Contract
Support the Director, IPE, in developing Government of Canada funding proposals using a project management approach, applying RBM, gender, and environmental analysis to streamline…
Added 8 mins ago
NF
Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Brampton, ON
- Full-time
In this role, you will report directly to the Project Director and work in close collaboration with Noble First Aid's senior leadership team to strategically execute and deliver on the…
Added 8 mins ago
PC
Director, Digital Infrastructure
Phoenix Contact Canada
Milton, ON
- Full-time
Must have a valid driver’s license
Added 9 mins ago
MI
Associate Director, Fund Onboarding & Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $76,730 to $112,537 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 24 mins ago
HH
Administrative Assistant
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Oakville, ON
- Contract
Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
Added 24 mins ago
HH
Administrative Assistant
Halton Healthcare
Oakville, ON
- Contract
Hours: Monday to Friday - 7.5 hour day shifts (Hours are subject to change based on operational needs) · Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
Added 24 mins ago
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Added 38 mins ago
BG
Associate Director (Estimator/Quantity Surveyor)
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- $100,000 to $130,000 CAD / year
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Added 38 mins ago
RT
Director, Revenue Growth
Right Time Group of Companies
ON · Ontario, Canada
- Full-time
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Added 38 mins ago
TP
General Manager
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…strategic growth. The company provides construction and maintenance services to major Alberta utilities and supports renewable energy…
Added 38 mins ago
LS
Executive Assistant
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Added 38 mins ago
CG
Manager, HR Technology Analytics and AI
CSA Group
Toronto, ON
- $116,230 to $152,555 CAD / year
- Full-time
…evolution of CSA Group’s HR technology landscape. Reporting to the Director, HRIS, the Manager leads CSA Group’s HR reporting, analytics and AI agenda, while working closely with the…
Added 1 hour ago
MI
Associate Director, Fund Onboarding & Accounting, Private Equity
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Toronto, ON
- $76,730 to $112,537 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 1 hour ago
P
Guest Experience Design Specialist, Pursuit
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- Full-time
…thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces…
Added 1 hour ago
UO
Manager, International Research Partnerships and Innovation - UCalgary International
University of Calgary
Calgary, AB
- Full-time
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Added 1 hour ago
Manager, Turnarounds
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Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
…chain allow us to offer a full state of midstream and marketing services to our customers in the energy…
Added 1 hour ago
Communications Advisor, Projects
Government of Alberta
Alberta
…complex communications projects. Reporting to the Assistant Director, Project Management (AD, PM), the Communications Advisor, Strategic Projects has responsibility for leading and…
Added 1 hour ago
Accessibility Team Lead (Neurological Team)
University of Toronto
Toronto, ON
Under the direction of the Assistant Director of Accessibility Services, the incumbent supervises the day to day work of the Neurological Accessibility Advisor teamand provides case…
Added 1 hour ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
Maintenir une collaboration efficace avec les politiques, processus et services RH de Rio Tinto et d’Alcoa.
Added 1 hour ago
CO
Job ID#32329: Data Scientist - PH
City Of Hamilton
Hamilton, ON
- $105,334.32 to $131,667.9 CAD / year
- Full-time
Reporting to the Director, Epidemiology & Wellness, the Data Scientist - PH works to develop, plan and implement plans to support the expansion and development of technology and open source…
Added 1 hour ago
A
Project Director – Water and Wastewater
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Victoria, BC · Burnaby, British Columbia
- $240,000 to $270,000 CAD / year
- Full-time
AECOM is seeking an accomplished Project Director – Water and Wastewater to join our Water business line ideally based in Burnaby, BC, with the flexibility to be based in either our…
Added 1 hour ago
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Director – Enterprise Risk Management
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GRM is seeking an ERM Director supporting the Anti-Financial Crime Division’s – Verafin business. The position will report to the GRM Head of Expert Functions and will be leading the…
Added 1 hour ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 1 hour ago
WW
Community Services Coordinator
We Wai Kai Nation
Campbell River, BC
- Full-time
The Community Services Coordinator plays a vital role in bridging departmental operations with community program delivery. Reporting to the Director of Community Services, this role…
Added 1 hour ago
EO
Manager, Procurement
Elections Ontario
Toronto, ON · North York, ON
- $110,638 to $155,942 CAD / year
- Full-time
This position requires in-office presence five (5) days per week

Midnight Marketing

Account Manager

Canada

Salary: $70,000 CAD · Full-time

Apply on jobs.deel.com About employer

Applications open in a new tab.

Job details

Pay: Salary: $70,000 CAD
Job type: Full-time
Experience: 4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Posting language: English
Posted: Oct 26, 2026

Original job description

Reports to: Customer Success Manager

Salary: $70,000 CAD

ROLE OVERVIEW

The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign planning through execution oversight, relationship management, retention, and long-term account growth.

You are responsible for ensuring every client has a clear marketing direction. You set the strategy, direct your Marketing Coordinators on execution, and are the primary point of accountability for the quality and consistency of everything that leaves your pod.

This is an autonomous role requiring excellent judgment, strong leadership, and the ability to make confident decisions in ambiguous situations. You act independently within your authority, escalate appropriately when needed, and operate with a mindset of consistency over urgency.

You lead a team of Marketing Coordinators who execute on the deliverables you direct. Their people development and management sits with the People & Culture Manager; your responsibility is their day-to-day work direction, briefing, and quality control.

WHAT YOU'LL DO

Client communication & relationship management

Serve as the primary point of contact for your assigned client portfolio, owning the relationship, communication cadence, and client experience end to end.
Review and sign off on Monday/Friday recap emails and all client-facing communications before they are sent; own all additional client communication directly.
Ensure all client communications are replied to within one hour, either directly or by delegating to the relevant MC.
Lead all strategic client calls; delegate agenda preparation and asset approval calls to MCs as appropriate with clear briefing.
Conduct monthly KPI and analytic reviews with clients, presenting performance insights and optimization recommendations.
Onboard new clients smoothly, setting clear expectations and strong working rhythms from day one.
Monitor client satisfaction, engagement, and account health continuously, gathering feedback and addressing risks before clients notice them.
Resolve routine issues independently within your authority; escalate matters involving retention risk, scope, pricing, contracts, major delivery failures, or resource constraints promptly and with a clear summary, actions taken, and recommendation.
Identify upsell, expansion, and retention opportunities and flag them to the Director of Client Services.

Campaign strategy & planning

Own campaign strategy and planning documentation for all accounts in your portfolio, ensuring every client has a clear and current marketing direction.
Book and lead brainstorms as needed; translate client business goals into actionable marketing initiatives with clear deliverables.
Create and complete campaign mapping and pitches, including mapping all campaign deliverables and writing task overviews for MCs to brief internal teams.
Lead client strategy pitches, presenting recommendations confidently and connecting deliverables back to larger campaign objectives.
Set client and internal deadlines for all tasks, creating posting calendars and ensuring campaign schedules are realistic and tracked.
Collaborate with Growth specialists when deeper expertise is required; ensure every recommendation aligns with the client's goals, budget, and long-term vision.
Review campaign performance proactively and bring optimization recommendations to clients before they ask.

Execution oversight & MC direction

Run a daily morning standup with your MCs: MC presents their plan for the day, you reprioritize as needed, bottlenecks are addressed, and client feedback is discussed.
Direct MCs on all execution tasks, ensuring briefs are clear, deadlines are understood, and quality expectations are explicit.
For more complex deliverables (Brand Assessment, Web, 3D, SEO/paid ads, Shoots), take a more active role in task briefing and QC given the higher stakes and technical requirements.
Conduct a final QC review of all assets before client review, ensuring output is accurate, complete, on-brand, and aligned with the approved brief.
Coach MCs through client situations and execution challenges, holding them accountable while maintaining trust and confidence.
Identify workflow inefficiencies within your pod and remove barriers that slow execution; create systems that improve consistency over time.
Provide regular feedback that builds MC confidence, communication skills, and performance; celebrate wins and flag performance concerns to the People & Culture Manager when appropriate.
Approve MC PTO and manage vacation planning to ensure client accounts are covered.

Internal tools, resources & escalation

Ensure project management tools are up to date across your portfolio with full visibility into timelines, statuses, priorities, approvals, etc.

Conduct a weekly check that freelance budgets are on track.

Coordinate with department leads (Growth, Podcasts, Creative, Web & Brand) to initiate large-scale or cross-department projects, ensuring alignment and resource availability.

Pull in additional resources (leaders, specialists) for client calls or challenging project involvement as needed.

Request client estimates for out-of-scope projects

Help resolve freelance issues or assigning bottlenecks and escalate as needed.

Flag client concerns to leadership with proposed solutions

Verify that all services included in each client's monthly package are being delivered, including paid ads, SEO, and 3D where applicable.

Ensure AI tools and the Midnight Slack agent are actively leveraged across your pod to support efficiency.

Contribute to process improvements and share learnings with the broader AM team.

WHAT SUCCESS LOOKS LIKE

Clients trust your recommendations, feel engaged and excited to work with Midnight, and relationships continue to strengthen over time.
Problems are identified and addressed before clients notice them; communication is proactive rather than reactive.
Your MCs feel supported, organized, and confident; they have clear priorities, complete briefs, and timely feedback, and preventable blockers are addressed promptly.
Campaign work is consistently aligned with client business goals, brand requirements, and agreed scope.
Project systems are accurate, current, and require no chasing from leadership; risks are identified early and acted upon.
Your portfolio operates with consistency rather than urgency; client workflows become simpler and more efficient over time.
Material risks are escalated with a clear summary, actions already taken, and a recommendation - never just a problem.

WHAT YOU BRING

Experience

4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Experience leading strategic client conversations and presenting recommendations with confidence.
Experience coaching or directing junior team members, holding them accountable while supporting their growth.
Strong understanding of digital marketing and campaign planning across social, paid, SEO, and content channels.

Skills & approach

Exceptional written and verbal communication; able to manage difficult conversations, set expectations clearly, and maintain healthy client relationships.
Strong organizational and project management skills across a large, multi-client portfolio with competing priorities.
Sound strategic judgment, including the ability to translate client objectives into actionable recommendations and involve Growth when deeper expertise is required.
Client-obsessed, highly accountable, and calm under pressure; you operate with empathy and firmness in equal measure.
Naturally proactive, curious, and always looking for better ways of working; comfortable making independent decisions and navigating ambiguity.
Comfortable leveraging AI tools and the Midnight Slack agent to build efficient systems and improve output quality.
Strong written and verbal communication in English; comfortable working in the CST time zone.

Apply on jobs.deel.com About employer

More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, overseeing campaign strategy, and ensuring the quality of deliverables. They also provide daily direction and quality control for a team of Marketing Coordinators.

Requirements

Candidates must have at least 4 years of experience in an agency or client-facing marketing role with a proven track record of managing multiple accounts. Strong strategic judgment, leadership skills, and proficiency in digital marketing channels are required.

Skills

Account management
Strategic planning
Digital marketing
Campaign management
Team leadership
Project management
Data analysis
KPI tracking
Communication
Problem solving
Quality control
Strategic thinking
Mentoring
AI tools
Budget management

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Marketing
Client Services
Campaign Strategy
Digital Marketing
SEO
Paid Ads
Social Media
Content Strategy
Project Management
KPIs
Analytics
Onboarding
Retention
Upselling
Agency
Leadership
Quality Control
AI Tools
Slack
Brand Assessment
Web Development
3D
Brainstorming
Client Communication
Strategic Planning
Marketing Coordinators
Workflow Optimization
Budgeting
Performance Reviews

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Work requirements

Jobs in Canada