Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 26 mins ago
I
Director Media, Americas
Incubeta
Remote, Canada
- $226,000 to $268,500 CAD / year
- Full-time
- Remote
As Director Media, Americas, you lead Incubeta’s media function across the US and Mexico markets. You are accountable for the people, the quality and the results of media delivery for our…
Added 26 mins ago
RP
Director, Lab to Market
RRC Polytech
Winnipeg, MB
- $124,693 to $166,917 CAD / year
- Full-time
The Director, Labs4, oversees the national Lab-to-Market College-University network's cross-Canada program for delivering entrepreneurship training to researchers at all levels through 8…
Added 26 mins ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management is responsible for the revenue performance of the group segment. They lead the…
Added 26 mins ago
DM
ACCOUNT MANAGER - RETAIL, FOODSERVICE & OMNICHANNEL MARKETING
DACS Marketing Group
Mississauga, ON
- Full-time
Permanent, full-time | Hybrid: minimum 3 days in office
Added 26 mins ago
MA
Director, BC Operations and Legal Administration
MLT Aikins LLP
Vancouver, BC
- $150,000 to $185,000 CAD / year
- Full-time
Reporting to the Senior Director, Western Operations and Facilities, and working with the Vancouver office's Commercial and Advocacy Practice Group Coordinators (PGCs), the Director, BC…
Added 26 mins ago
AI
Account Manager
Axe Inc
Toronto, ON
- $80,000 to $85,000 CAD / year
- Full-time
Candidates should be located in Toronto or the Greater Toronto Area and able to work from the office at least two days per week
Added 26 mins ago
C
Director, Client Services
Cosmo5
Montreal, QC
- Full-time
…international brands with cutting-edge expertise in omnichannel strategy, AI-powered brand engagement, campaign activation, and advanced…
Added 41 mins ago
A
Director, Mechanical & Electrical, Atlantic
AtkinsRéalis
St. John's, NL · Bedford, NS
- Full-time
The Director will set the regional strategy, strengthen operational and commercial performance, develop talent, maintain technical and project-delivery excellence, and expand trusted client…
Added 41 mins ago
H
Lifecycle and Email Marketing Specialist
HighlightTA
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
…email campaigns and automated workflows, bringing the lifecycle strategy and program designs to life. You'll also help maintain the health and performance of the HubSpot platform, including…
Added 41 mins ago
OT
Senior Product Marketing Manager
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
Reporting to the Senior Director of Product Marketing for Experience, you’ll collaborate closely with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand…
Added 41 mins ago
RB
Director, Newcomer Channel Strategy & Operations
Royal Bank of Canada
Toronto, ON
- Full-time
As Director, Newcomer Channel Strategy & Operations, you will lead the strategy and evolution of the channels, capabilities and partnership operations required to deliver a differentiated…
Added 56 mins ago
O
Senior Manager, Lottery Research & Insights
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Reporting to the Director Enterprise Customer Strategy & Experience, you will be empowered to:
Added 56 mins ago
Manager, Regulatory, Pacific Link
Trans Mountain
Calgary, AB
…This position offers the opportunity to work within approved strategy and delegated authority, the role provides practical advice, coordinates regulatory and permitting approaches, develops…
Added 56 mins ago
AE
Senior Manager, Global Communications - Temporary
Arc'teryx Equipment
North Vancouver, BC
- Temporary
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 1 hour ago
A
Senior Manager, Global Communications - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 1 hour ago
M
Senior Director, Governance and Execution Oversight
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Senior Director, Governance & Execution Oversight, Global Risk Intelligence and Technology (GRIT) is responsible for driving execution discipline, governance effectiveness, adoption…
Added 1 hour ago
M
Director, Inside Sales
Manulife
Vancouver, BC
- Full-time
As Director, Inside Sales, Guaranteed Wealth Solutions, Western Canada, you will report to the National Vice President, Head of GWS Sales and lead approximately half of our national Inside…
Added 1 hour ago
M
Director, Mass Markets
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Director, Mass Markets is a senior individual contributor responsible for designing the national strategy and future-state service model for mass market advisor support across Insurance…
Added 1 hour ago
TS
Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer…
Added 1 hour ago
VC
Total Rewards Specialist, Human Resources - Temporary, Full-time
VON Canada
Halifax, NS
- $37.9 to $41.09 CAD / hour
- Full-time
- Temporary
…competitive and internally equitable and aligned with VON’s strategy and business…
Added 1 hour ago
RU
Strategic Business Alliances Business Development Director - ServiceNow (Canada)
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Strategic Business Alliances Business Development Director to join our Enterprise Sales team in Canada. This role is responsible for sales and revenue growth through the…
Added 1 hour ago
Director, Global GTM Operations
Ezra
Toronto, ON
Location: Toronto, Canada – Hybrid, 3 days per week
Added 1 hour ago
RB
Director, Treasury Solutions – Capital Markets
Royal Bank of Canada
Calgary, AB
- Full-time
Reporting into the Managing Director & Head, Treasury Solutions - Capital Markets, you will be accountable for the management and revenue growth of RBC’s energy and regional portfolio of…
Added 1 hour ago
K
Senior Director, Enterprise Platforms
Klick
Toronto, ON
- Full-time
The Senior Director, Enterprise Platforms leads enterprise architecture, client solutioning, and pre-sales strategy for pharmaceutical and life sciences organizations. This role bridges…
Added 1 hour ago
K
Junior Art Director
Klick
Toronto, ON
- Full-time
…design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to…

Midnight Marketing

Account Manager

Canada

Salary: $70,000 CAD · Full-time

Apply on jobs.deel.com About employer

Applications open in a new tab.

Job details

Pay: Salary: $70,000 CAD
Job type: Full-time
Experience: 4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Posting language: English
Posted: Oct 26, 2026

Original job description

Reports to: Customer Success Manager

Salary: $70,000 CAD

ROLE OVERVIEW

The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign planning through execution oversight, relationship management, retention, and long-term account growth.

You are responsible for ensuring every client has a clear marketing direction. You set the strategy, direct your Marketing Coordinators on execution, and are the primary point of accountability for the quality and consistency of everything that leaves your pod.

This is an autonomous role requiring excellent judgment, strong leadership, and the ability to make confident decisions in ambiguous situations. You act independently within your authority, escalate appropriately when needed, and operate with a mindset of consistency over urgency.

You lead a team of Marketing Coordinators who execute on the deliverables you direct. Their people development and management sits with the People & Culture Manager; your responsibility is their day-to-day work direction, briefing, and quality control.

WHAT YOU'LL DO

Client communication & relationship management

Serve as the primary point of contact for your assigned client portfolio, owning the relationship, communication cadence, and client experience end to end.
Review and sign off on Monday/Friday recap emails and all client-facing communications before they are sent; own all additional client communication directly.
Ensure all client communications are replied to within one hour, either directly or by delegating to the relevant MC.
Lead all strategic client calls; delegate agenda preparation and asset approval calls to MCs as appropriate with clear briefing.
Conduct monthly KPI and analytic reviews with clients, presenting performance insights and optimization recommendations.
Onboard new clients smoothly, setting clear expectations and strong working rhythms from day one.
Monitor client satisfaction, engagement, and account health continuously, gathering feedback and addressing risks before clients notice them.
Resolve routine issues independently within your authority; escalate matters involving retention risk, scope, pricing, contracts, major delivery failures, or resource constraints promptly and with a clear summary, actions taken, and recommendation.
Identify upsell, expansion, and retention opportunities and flag them to the Director of Client Services.

Campaign strategy & planning

Own campaign strategy and planning documentation for all accounts in your portfolio, ensuring every client has a clear and current marketing direction.
Book and lead brainstorms as needed; translate client business goals into actionable marketing initiatives with clear deliverables.
Create and complete campaign mapping and pitches, including mapping all campaign deliverables and writing task overviews for MCs to brief internal teams.
Lead client strategy pitches, presenting recommendations confidently and connecting deliverables back to larger campaign objectives.
Set client and internal deadlines for all tasks, creating posting calendars and ensuring campaign schedules are realistic and tracked.
Collaborate with Growth specialists when deeper expertise is required; ensure every recommendation aligns with the client's goals, budget, and long-term vision.
Review campaign performance proactively and bring optimization recommendations to clients before they ask.

Execution oversight & MC direction

Run a daily morning standup with your MCs: MC presents their plan for the day, you reprioritize as needed, bottlenecks are addressed, and client feedback is discussed.
Direct MCs on all execution tasks, ensuring briefs are clear, deadlines are understood, and quality expectations are explicit.
For more complex deliverables (Brand Assessment, Web, 3D, SEO/paid ads, Shoots), take a more active role in task briefing and QC given the higher stakes and technical requirements.
Conduct a final QC review of all assets before client review, ensuring output is accurate, complete, on-brand, and aligned with the approved brief.
Coach MCs through client situations and execution challenges, holding them accountable while maintaining trust and confidence.
Identify workflow inefficiencies within your pod and remove barriers that slow execution; create systems that improve consistency over time.
Provide regular feedback that builds MC confidence, communication skills, and performance; celebrate wins and flag performance concerns to the People & Culture Manager when appropriate.
Approve MC PTO and manage vacation planning to ensure client accounts are covered.

Internal tools, resources & escalation

Ensure project management tools are up to date across your portfolio with full visibility into timelines, statuses, priorities, approvals, etc.

Conduct a weekly check that freelance budgets are on track.

Coordinate with department leads (Growth, Podcasts, Creative, Web & Brand) to initiate large-scale or cross-department projects, ensuring alignment and resource availability.

Pull in additional resources (leaders, specialists) for client calls or challenging project involvement as needed.

Request client estimates for out-of-scope projects

Help resolve freelance issues or assigning bottlenecks and escalate as needed.

Flag client concerns to leadership with proposed solutions

Verify that all services included in each client's monthly package are being delivered, including paid ads, SEO, and 3D where applicable.

Ensure AI tools and the Midnight Slack agent are actively leveraged across your pod to support efficiency.

Contribute to process improvements and share learnings with the broader AM team.

WHAT SUCCESS LOOKS LIKE

Clients trust your recommendations, feel engaged and excited to work with Midnight, and relationships continue to strengthen over time.
Problems are identified and addressed before clients notice them; communication is proactive rather than reactive.
Your MCs feel supported, organized, and confident; they have clear priorities, complete briefs, and timely feedback, and preventable blockers are addressed promptly.
Campaign work is consistently aligned with client business goals, brand requirements, and agreed scope.
Project systems are accurate, current, and require no chasing from leadership; risks are identified early and acted upon.
Your portfolio operates with consistency rather than urgency; client workflows become simpler and more efficient over time.
Material risks are escalated with a clear summary, actions already taken, and a recommendation - never just a problem.

WHAT YOU BRING

Experience

4+ years in an agency or client-facing marketing role, with demonstrated experience independently managing multiple client accounts.
Experience leading strategic client conversations and presenting recommendations with confidence.
Experience coaching or directing junior team members, holding them accountable while supporting their growth.
Strong understanding of digital marketing and campaign planning across social, paid, SEO, and content channels.

Skills & approach

Exceptional written and verbal communication; able to manage difficult conversations, set expectations clearly, and maintain healthy client relationships.
Strong organizational and project management skills across a large, multi-client portfolio with competing priorities.
Sound strategic judgment, including the ability to translate client objectives into actionable recommendations and involve Growth when deeper expertise is required.
Client-obsessed, highly accountable, and calm under pressure; you operate with empathy and firmness in equal measure.
Naturally proactive, curious, and always looking for better ways of working; comfortable making independent decisions and navigating ambiguity.
Comfortable leveraging AI tools and the Midnight Slack agent to build efficient systems and improve output quality.
Strong written and verbal communication in English; comfortable working in the CST time zone.

Apply on jobs.deel.com About employer

More about this job

Responsibilities

The Account Manager is responsible for managing client relationships, overseeing campaign strategy, and ensuring the quality of deliverables. They also provide daily direction and quality control for a team of Marketing Coordinators.

Requirements

Candidates must have at least 4 years of experience in an agency or client-facing marketing role with a proven track record of managing multiple accounts. Strong strategic judgment, leadership skills, and proficiency in digital marketing channels are required.

Skills

Account management
Strategic planning
Digital marketing
Campaign management
Team leadership
Project management
Data analysis
KPI tracking
Communication
Problem solving
Quality control
Strategic thinking
Mentoring
AI tools
Budget management

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Marketing
Client Services
Campaign Strategy
Digital Marketing
SEO
Paid Ads
Social Media
Content Strategy
Project Management
KPIs
Analytics
Onboarding
Retention
Upselling
Agency
Leadership
Quality Control
AI Tools
Slack
Brand Assessment
Web Development
3D
Brainstorming
Client Communication
Strategic Planning
Marketing Coordinators
Workflow Optimization
Budgeting
Performance Reviews

Report this job

Work requirements

Jobs in Canada