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Added 38 mins ago
RB
Mortgage Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…through your keen desire to provide exceptional and personalized service, while your proven motivation and entrepreneurial sales style allows you to drive the business results you…
Added 38 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 1 hour ago
AH
Talent Acquisition Specialist (Bilingual) | Spécialiste en acquisition de talents – Bilingue
A Hiring Company
Toronto, ON · Scarborough, ON
- Full-time
🚀 Talent Acquisition Specialist – Seasonal Recruitment
Added 1 hour ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
Strong trusting relationship building skills are important, including written and verbal communications skills as well as a collaborative client service approach
Added 1 hour ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 1 hour ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
R
Mortgage Specialist- EN
RBC
Montreal, QC
- Full-time
…through your keen desire to provide exceptional and personalized service, while your proven motivation and entrepreneurial sales style allows you to drive the business results you…
Added 1 hour ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 1 hour ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 2 hours ago
TM
Senior Program Underwriting Specialist
Tokio Marine Canada Ltd.
Toronto, ON
- Full-time
Join Us as a Senior Program Underwriting Specialist
Added 2 hours ago
SI
Community & Industry Engagement Specialist
Saskatchewan Indian Institute of Technologies (SIIT)
SK
- Full-time
The Community & Industry Engagement Specialist will play a crucial role in promoting corporate citizenship by fostering relationships with local businesses and organizations to create…
Added 4 hours ago
I
Territory Account Manager
Insight
Montreal, QC
- Full-time
…universitaires de commerce, des formations en vente, des formations au service client ou à l'industrie informatique sont…
Added 4 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
comprimé au service des secteurs manufacturier, automobile et de la
Added 4 hours ago
NI
Procurement Specialist
Nanometrics Inc.
Ottawa, ON
- Full-time
Reporting to the Director, Supply Chain, the Procurement Specialist is responsible for ensuring that materials are purchased and delivered on time to ensure ongoing production needs are…
Added 5 hours ago
ST
LTL Freight Pricing & Inside Sales Specialist
Steele's Transportation Group
Calgary, AB
- Full-time
…reputation for dependable freight transportation and customer service. Operating as part of FMi Logistics Group Inc., Steele’s provides scheduled less-than-truckload (LTL) service between…
Added 5 hours ago
EC
Event Technical Specialist - Ottawa Office, Full Time
Encore Canada
Ottawa, ON
- Full-time
The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This…
Added 5 hours ago
DG
Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
AB · Edmonton, AB
- Full-time
As a Senior Specialist, Debt Solutions, your responsibilities will include:
Added 5 hours ago
EC
Event Senior Technical Specialist - Audio, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 5 hours ago
EC
Event Senior Technical Specialist - Projection, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 5 hours ago
EC
Event Senior Technical Specialist - Lighting, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client…
Added 5 hours ago
RT
Technical Account Manager (Water Treatment)
Rise Technical
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $110,000 CAD / year
- Full-time
Do you want to join a long-established specialist business that invests in its people through hands-on training and gives you the autonomy to make decisions and grow accounts your way?
Added 5 hours ago
AT
Local Client Manager - Vancouver
APM Terminals
Delta, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 5 hours ago
DG
Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
Vancouver, BC
- Full-time
As a Senior Specialist, Debt Solutions, your responsibilities will include:
Added 6 hours ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 6 hours ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…

MigMig

Customer Service Representative

Vancouver, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Behind every great restaurant is a team that has its back. At MigMig, that team is you.

Running a restaurant is one of the hardest jobs there is. Owners juggle staff, suppliers, kitchens, and customers, often all before noon. MigMig brings everything they need into one platform: online ordering, table QR ordering and payment, reservations, a point-of-sale register, a kitchen display system, menu management, and a branded website.

Great software is only half the story. The other half is the person who walks an owner through it, earns their trust, and helps them grow. We're looking for that person.

As our Customer Success & Onboarding Specialist, you'll be the first voice our partners hear and the one they come back to. You'll bring new businesses onto MigMig, guide them from signup to their first live order, and stay with them as they grow. You won't just answer questions. You'll shape how every new business feels about MigMig.

What you'll own

Grow the MigMig community

Find and connect with restaurants, cafés, and food businesses that would benefit from MigMig, from both inbound interest and your own outreach
Turn conversations into partnerships by understanding each owner's goals and showing how MigMig fits them

Deliver a first-class launch

Set up each new business carefully, including their profile, menu, taxes, hours, payments, and team, so it's right from day one
Lead onboarding sessions that take owners from "just signed up" to "first order received" with confidence
Train owners and their staff on the tools they'll use every day, adapted to how their business actually runs

Be a trusted partner

Act as the main contact for your businesses, quickly, warmly, and professionally, by phone, email, and chat
Check in regularly after launch to find new ways each business can get more from MigMig, such as adding reservations, switching on QR ordering, or improving their online menu
Resolve issues yourself when you can, and pass technical cases to our product team with clear, complete context

Shape what comes next

Be the voice of our partners inside MigMig, bringing their feedback, ideas, and pain points back to the team
Help build the guides, FAQs, and onboarding playbooks that make each new launch smoother than the last

What success looks like

First 30 days: You know MigMig inside out, you've shadowed onboardings, and you've led your first launches.
First 60 days: You're managing your own group of businesses and bringing in new partners yourself.
First 90 days: Owners ask for you by name. Your businesses are live, active, and using more of the platform each month, and your ideas are already improving how we onboard.

Why you'll love it here

Your work has a real, visible impact on small businesses in their communities
You'll join early, so your ideas shape how a growing platform treats its partners

Apply About employer

More about this job

Responsibilities

Find and onboard restaurant and food-business partners, configure their MigMig accounts, and train owners and staff to use the platform. Serve as their ongoing point of contact, resolve or escalate issues, identify opportunities to increase platform adoption, and share partner feedback to improve onboarding.

Requirements

The posting does not specify formal education, years of experience, or other mandatory qualifications. The role calls for someone able to communicate warmly and professionally, build trust with business owners, manage onboarding and training, and support partners through ongoing use of the platform.

Skills

Customer Success
Customer Onboarding
Restaurant Outreach
Relationship Building
Customer Training
Menu Setup
Payment Setup
Issue Resolution
Phone Support
Email Support
Chat Support
Product Feedback
Documentation
Upselling
Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

MigMig
Customer Success
Customer Onboarding
Restaurant Technology
Online Ordering
QR Ordering
Reservations
Point Of Sale
Kitchen Display System
Menu Management
Branded Website
Restaurant Partnerships
Customer Training
Account Setup
Payment Setup
Tax Configuration
Customer Support
Issue Escalation
Product Feedback
Onboarding Playbooks
FAQs
Small Businesses
Food Businesses

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