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Added 32 mins ago
PH
CCMG Genetic and Genomic Diagnostics Fellowship, Division of Genome Diagnostics, Department of Pathology and Laboratory Medicine - BC Children’s Hospital & BC Women’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
This outstanding fellowship opportunity will enable you to become a competent specialist in the area of clinical laboratory genetics. You will complete supervised training, as outlined in…
Added 47 mins ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
…combines process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should…
Added 1 hour ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…our Mississauga, ON site is looking for a new Transportation Specialist to join our Contract Logistics…
Added 1 hour ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
Two (2) or more total years of experience in AV system design, integration, or field support.
Added 1 hour ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 1 hour ago
RC
Operations Support Specialist
Robertson College
Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Operations Support Specialist is a member of the Operations team and keeps the student journey running smoothly behind the scenes in our Schools of…
Added 1 hour ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
…payment, reservations, a point-of-sale register, a kitchen display system, menu management, and a branded…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 hour ago
SR
HR Assistant
STRIVE Recruitment Inc.
Surrey, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 1 hour ago
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Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Provincial Manager, Healthy Future Sask, the Biobank Specialist is a provincial position responsible for the design, development, implementation, training, management,…
Added 1 hour ago
R
Marketing Specialist
RhythmQ
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
…over 5x in the last 3 years? We're hiring a hands-on Marketing Specialist to help build a modern B2B marketing function. You'll get real ownership from day one, exposure to every part of…
Added 1 hour ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 1 hour ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 2 hours ago
U
Cloud Infrastructure Specialist
UST
ON · Ontario, Canada
- Full-time
Seeking an experienced Cloud Infrastructure Specialist to manage, support, and optimize enterprise cloud and infrastructure environments, ensuring high availability, security, scalability,…
Added 2 hours ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…also prioritize citizens of the Métis Nation of Ontario. To support this commitment, members from these Nations seeking employment opportunities at the Detour Lake Mine are encouraged to…
Added 2 hours ago
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Customer Fulfillment Representative
Veolia | North America
Oakville, ON
- Full-time
…invoicing and billing issues. In this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and…
Added 2 hours ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
Job Title: Laboratory Software Administrator / Lab Systems Support Specialist
Added 2 hours ago
R
Senior Bilingual Talent Acquisition Specialist (People and Culture) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
As a Senior Bilingual Talent Acquisition Specialist reporting to the Manager of Talent Acquisition in Montreal, you will play a key role in supporting the organization’s various business…
Added 2 hours ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
…variations, technical submittals and asset performance requirements. Support safety certification, regulatory approvals, system acceptance and operational readiness and act as the senior…
Added 2 hours ago
H
Hearing Instrument Specialist or Audiologist
HearCANADA
Moncton, NB
- Contract
Support existing and new clients in their hearing journey by providing an assortment of audiological assessments and hearing evaluations
Added 2 hours ago
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Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…and the Student Recruitment team. The Indigenous Recruitment Specialist works closely with the members of both teams to support NAIT’s Indigenous enrolment, and diversity and inclusion…
Added 2 hours ago
AO
System Support Specialist
Archdiocese of Halifax-Yarmouth
Halifax, NS
- Full-time
The System Support Specialist provides timely and knowledgeable information systems management and support to parish and diocesan staff. This role responds to user requests for support on…
Added 2 hours ago
R
Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
As our Junior Specialist, Real Estate Transactions, you provide core operational, analytical and administrative support to the Real Estate Transactions team. Operating with a high degree of…
Added 2 hours ago
BG
Barrick - GIS Specialist
Barrick Gold Corporation
Toronto, ON
- Full-time
Barrick is seeking a hands-on GIS Specialist to support mineral exploration teams across Canada and the United States. You will help organize and maintain our ArcGIS Enterprise environment,…
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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MigMig

Customer Service Representative

Vancouver, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Behind every great restaurant is a team that has its back. At MigMig, that team is you.

Running a restaurant is one of the hardest jobs there is. Owners juggle staff, suppliers, kitchens, and customers, often all before noon. MigMig brings everything they need into one platform: online ordering, table QR ordering and payment, reservations, a point-of-sale register, a kitchen display system, menu management, and a branded website.

Great software is only half the story. The other half is the person who walks an owner through it, earns their trust, and helps them grow. We're looking for that person.

As our Customer Success & Onboarding Specialist, you'll be the first voice our partners hear and the one they come back to. You'll bring new businesses onto MigMig, guide them from signup to their first live order, and stay with them as they grow. You won't just answer questions. You'll shape how every new business feels about MigMig.

What you'll own

Grow the MigMig community

Find and connect with restaurants, cafés, and food businesses that would benefit from MigMig, from both inbound interest and your own outreach
Turn conversations into partnerships by understanding each owner's goals and showing how MigMig fits them

Deliver a first-class launch

Set up each new business carefully, including their profile, menu, taxes, hours, payments, and team, so it's right from day one
Lead onboarding sessions that take owners from "just signed up" to "first order received" with confidence
Train owners and their staff on the tools they'll use every day, adapted to how their business actually runs

Be a trusted partner

Act as the main contact for your businesses, quickly, warmly, and professionally, by phone, email, and chat
Check in regularly after launch to find new ways each business can get more from MigMig, such as adding reservations, switching on QR ordering, or improving their online menu
Resolve issues yourself when you can, and pass technical cases to our product team with clear, complete context

Shape what comes next

Be the voice of our partners inside MigMig, bringing their feedback, ideas, and pain points back to the team
Help build the guides, FAQs, and onboarding playbooks that make each new launch smoother than the last

What success looks like

First 30 days: You know MigMig inside out, you've shadowed onboardings, and you've led your first launches.
First 60 days: You're managing your own group of businesses and bringing in new partners yourself.
First 90 days: Owners ask for you by name. Your businesses are live, active, and using more of the platform each month, and your ideas are already improving how we onboard.

Why you'll love it here

Your work has a real, visible impact on small businesses in their communities
You'll join early, so your ideas shape how a growing platform treats its partners

Apply About employer

More about this job

Responsibilities

Find and onboard restaurant and food-business partners, configure their MigMig accounts, and train owners and staff to use the platform. Serve as their ongoing point of contact, resolve or escalate issues, identify opportunities to increase platform adoption, and share partner feedback to improve onboarding.

Requirements

The posting does not specify formal education, years of experience, or other mandatory qualifications. The role calls for someone able to communicate warmly and professionally, build trust with business owners, manage onboarding and training, and support partners through ongoing use of the platform.

Skills

Customer Success
Customer Onboarding
Restaurant Outreach
Relationship Building
Customer Training
Menu Setup
Payment Setup
Issue Resolution
Phone Support
Email Support
Chat Support
Product Feedback
Documentation
Upselling
Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

MigMig
Customer Success
Customer Onboarding
Restaurant Technology
Online Ordering
QR Ordering
Reservations
Point Of Sale
Kitchen Display System
Menu Management
Branded Website
Restaurant Partnerships
Customer Training
Account Setup
Payment Setup
Tax Configuration
Customer Support
Issue Escalation
Product Feedback
Onboarding Playbooks
FAQs
Small Businesses
Food Businesses

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