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MC
Support Specialist - AI Applications
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- Other
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WI
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Miipe Quality Solutions

Bilingual QA Analyst

Markham, ON, Canada

$60,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Miipe is a Canadian-owned consulting firm, founded in 2008, that's redefining the world of Quality Engineering through innovation, collaboration, and technology. We specialize in end-to-end testing, Hyper-Automation solutions, and cutting-edge practices like Systems Perspective Flows (SPFs). Our proprietary platform, Katsu, leverages AI/ML to simplify and accelerate testing - giving our teams the tools to work smarter, not harder.

At Miipe, you'll have the opportunity to grow your career alongside talented professionals, working on impactful projects for top-tier organizations in industries like banking, telecommunications, insurance, utilities, and technology. We offer the stability of long-term engagements, low turnover, and a flexible resourcing model that supports career development.

We're proud of our inclusive, supportive culture where your voice matters. With competitive compensation, comprehensive benefits, and continuous learning opportunities, Miipe is the place to challenge yourself, expand your skills, and be part of something exciting. If you're looking to make a real impact, this is your place.

We are currently seeking a Bilingual Senior QA Analyst (English & French) to join our team in Markham, ON. The ideal candidate will have strong experience in software quality assurance, excellent analytical skills, and the ability to communicate effectively in both English and French.

Job Responsibilities

Analyze business, functional, and system requirements to develop effective testing strategies, validate implementations, and ensure high-quality solutions.
Collaborate with Systems Analysts, Developers, and Business Stakeholders to ensure functional quality and business requirement traceability.
Develop, execute, and maintain comprehensive test strategies, test plans, test cases, and test scripts.
Perform functional, integration, system, regression, end-to-end, and User Acceptance Testing (UAT).
Validate application functionality, content, and business processes in both English and French to ensure consistency, accuracy, and compliance with business requirements.
Review and test bilingual user interfaces, system messages, and application workflows to ensure a consistent user experience across both languages.
Support product delivery throughout the software development lifecycle, from planning and design to validation and production release.
Collaborate with cross-functional teams to identify solutions, troubleshoot issues, and resolve discrepancies between system functionality and business requirements.
Develop detailed documentation, including system designs, business use cases, end-to-end process flows, test scenarios, and requirements traceability matrices.
Support Business Operations teams during User Acceptance Testing (UAT) and Operational Readiness Testing (ORT).
Identify, document, track, and retest defects through resolution.
Prepare progress reports highlighting testing status, risks, issues, and mitigation strategies.
Recommend and support process improvements to enhance the effectiveness and efficiency of Quality Assurance practices.
Communicate effectively with English- and French-speaking stakeholders as required.

Required Qualifications

Fluency in both English and French (written and verbal) is required.
University bachelor's degree in a field emphasizing critical thinking, analytical skills, or problem-solving, such as Computer Science, Engineering, Business, Mathematics, or a related discipline, is preferred.
3–5 years of experience as a QA Analyst, Business Analyst, or Business Operations Analyst.
2–3 years of experience working with APIs, Salesforce, and/or ServiceNow.
Strong understanding of software testing methodologies, including functional, integration, regression, system, and end-to-end testing.
Experience developing and executing test plans, test cases, and test scenarios.
Experience with defect tracking and test management tools.
Strong troubleshooting, analytical, problem-solving, and interpersonal skills.
Ability to work effectively under pressure in a complex, fast-paced environment.
Excellent written and verbal communication skills.
Strong organizational and time management skills, with the ability to balance competing priorities.
Ability to work independently and collaboratively within cross-functional teams.
Passion for continuous learning, quality, and excellence.

Nice to Have

Experience testing bilingual applications or systems supporting English and French users.
Experience with localization and language-specific application testing.
Experience with API testing tools such as Postman or SoapUI.
Knowledge of SQL and database validation.
Experience working in Agile/Scrum environments.
Familiarity with test automation tools and frameworks.

Perks & Benefits

Hybrid work model
Open concept work environment
Training and professional development opportunities
Competitive compensation
Exceptional career growth potential
Flexible health benefits
Unlimited gourmet coffee
Game zone: video game consoles, ping pong table, and foosball

How to Apply

Please submit your resume in confidence through the job posting.

Due to the high volume of applications, only qualified candidates will be contacted.

Applications will not be acknowledged in writing.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Miipe strives to ensure that all recruiting processes are non-discriminatory and barrier-free. If you require any accommodation, please advise the Recruiter in advance of attending the interview.

At Miipe, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Miipe is committed to having accessible recruitment practices for all of our job candidates.

Miipe is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require accommodation at any stage throughout the recruitment process, please let us know.

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More about this job

Responsibilities

Analyze requirements and develop, execute, and maintain test strategies, plans, cases, and scripts across functional, integration, system, regression, end-to-end, and acceptance testing. Validate English- and French-language applications, document and track defects, support delivery and operational readiness, and communicate testing progress and risks to cross-functional stakeholders.

Requirements

Fluency in written and spoken English and French is required, along with 3–5 years of experience as a QA Analyst, Business Analyst, or Business Operations Analyst. Candidates should have strong software testing and test documentation experience, and 2–3 years working with APIs, Salesforce, and/or ServiceNow; a relevant bachelor's degree is preferred.

Skills

Software Quality Assurance
Test Strategy Development
Test Planning
Test Case Development
Functional Testing
Integration Testing
System Testing
Regression Testing
End-To-End Testing
User Acceptance Testing
Bilingual Application Testing
API Testing
Defect Tracking
Requirements Traceability
Analytical Problem-Solving
English And French Fluency

Benefits

Hybrid Work Model
Training And Professional Development
Competitive Compensation
Career Growth Opportunities
Flexible Health Benefits
Unlimited Gourmet Coffee
Game Zone

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Engineering
Software Testing
Test Strategies
Test Plans
Test Cases
Test Scripts
Functional Testing
Integration Testing
System Testing
Regression Testing
End-To-End Testing
User Acceptance Testing
Operational Readiness Testing
Bilingual Applications
Localization Testing
API Testing
Postman
SoapUI
Salesforce
ServiceNow
SQL
Database Validation
Agile
Scrum
Test Automation
Defect Tracking
Requirements Traceability
Systems Perspective Flows
Katsu

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