Find work in Canada.

330,621 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
DH
Full Time Project Manager
DKI Hi-Tech
Hanover, ON
- $50,000 to $60,000 CAD / year
- Full-time
- On-site
…come in.* DKI Hi-Tech is looking for an experienced *Project Manager* to join our growing Insurance Restoration team. You?ll take ownership of restoration projects from start to finish,…
Added 12 mins ago
TG
Senior Listings Manager (Legal), TSXV
TMX Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $130,000 to $150,000 CAD / year
- Full-time
Added 12 mins ago
CG
Manager, Learning & Development
Compass Group Canada
Mississauga, ON
- Full-time
We’re looking for a Manager, Learning & Development to help build the foundation of how we onboard, develop and grow talent, while modernizing how learning drives capability across our…
Added 12 mins ago
PI
Sorter PM 147
Purolator Inc.
Fort McMurray, AB
- Internship
Added 12 mins ago
PI
Sorter AM 147
Purolator Inc.
Fort McMurray, AB
- Internship
Added 12 mins ago
IH
Executive Assistant
Interior Health Authority
Kelowna, BC
- Full-time
…any identified hazards, unsafe conditions or incidents to the manager or supervisor…
Added 12 mins ago
RD
Associate Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
…an experienced Associate Advisor to join a premier Portfolio Manager (“PM”) team by providing exceptional client service as well as investment & wealth management advice. Candidates must…
Added 12 mins ago
R
Branch Manager- EN
RBC
Levis, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 13 mins ago
GMR The Observatory Restaurant - Host/Hostess
Northland Properties
Vancouver, BC
This position reports to the Manager, The Observatory and does not require any direct supervisory duties.
Added 13 mins ago
Release Manager
Epic Games
Vancouver, BC
Epic Games is looking for a quality-focused Senior Release Manager to work closely with our producers, programmers, build programmers, and QA teams to oversee the build and release process…
Added 13 mins ago
V
Product Line Manager, Hardware & Robotics / Gestionnaire de produits mécaniques et robotiques
Vention
Montreal, QC
- Full-time
As a Product Line Manager at Vention, you act as product leader for our hardware and robotics product line. You will work closely with Program Managers and Solution Architects in order to…
Added 13 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately.
Added 28 mins ago
E
Management Trainee
Enterprise
Red Deer, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 28 mins ago
LC
Assistant Department Manager Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
Added 28 mins ago
CB
Civil Foreperson – Underground Utilities
CapWest Build
Vancouver, BC
- Full-time
Other duties as assigned by the Project Manager or Superintendent
Added 28 mins ago
CB
Business Development Manager
CapWest Build
Vancouver, BC
- Full-time
The Business Development Manager is responsible for driving strategic growth across all CapWest Group of Companies entities, including but not limited to Forming, Pumping, Framing, Exterior…
Added 28 mins ago
CB
Chief Estimator - CapWest
CapWest Build
Vancouver, BC
- Full-time
Added 28 mins ago
TL
Vice President - General Manager, Canada
the LEGO Group
Markham, ON · Canada Sales Office Markham
- Full-time
Are you ready to lead the LEGO® Group's Canadian operations? We are seeking a commercially savvy General Manager to oversee the strategic and operational aspects of our Canadian business.…
Added 28 mins ago
K
Manager, Infrastructure, Capital Projects & Sustainability Advisory - Governance & Strategy
KPMG
Langley (District), BC · Vancouver, BC · Victoria, BC · Langley, British Columbia
- Full-time
We are seeking an experienced and driven Manager to join our team, focusing on Strategy and Business Planning. These roles will play a critical part in shaping public and private sector…
Added 28 mins ago
K
Manager / Senior Manager - Technology Risk Services - IT Audit
KPMG
Montreal, QC
- Full-time
Our Technology Risk Services team is growing. We are looking for a Manager/Senior Manager to join our dynamic team in Montreal.
Added 28 mins ago
BP
Property Manager - Birch Hills Landing
Broadstreet Properties LTD
Fort Saskatchewan, AB
- Full-time
Being a Property Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Property Manager, you get to give people a safe…
Added 28 mins ago
BP
Property Manager in Training - Ridgecrest Place
Broadstreet Properties LTD
Penticton, BC
- Full-time
Broadstreet Properties Ltd. is looking for a Property Manager in Training to join in Penticton, BC! You will help to ensure the properties are well-maintained, fully rented and staff are…
Added 28 mins ago
G
Junior Systems Administrator
GraceMed
Oakville, ON
- $50,000 to $60,000 CAD / year
- Full-time
Support the Project Manager on IT projects such as system migrations and upgrades by completing assigned technical tasks, providing status updates, and documenting outcomes.
Added 28 mins ago
T
Customer Experience Associate - Riverview
TD
Riverview, NB
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you…
Added 28 mins ago
BM
Chef d’équipe en vente au détail / Retail Team Lead
Brand Momentum
Montreal, QC
- $60,000 CAD / year
- Full-time

Mike Wiegele Helicopter Skiing

Reservations Coordinator

BC, Canada
MWHS, Canada

Compensation: $23-26 per hour based on experience and qualifications · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $23-26 per hour based on experience and qualifications
Job type: Full-time
Experience: 3 to 5 years of experience in customer service, reservations, and sales.
Posting language: English
Posted: Oct 6, 2026

Original job description

Year Round

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Reservations Coordinator

Type: Full Time, Year Round

Location: Blue River, BC

Reports to: Sales & Guest Relations Manager

Overview:

Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the telephone, email, and in person. Accountable for dealing with guest inquiries, bookings, and requests. Ensure communication flow is maintained for relevant issues to all interested parties. Assist with weekly reports.

Responsibilities:

The Reservations Coordinator is responsible for the functions and activities occurring during the day-to-day business in the reservations department.
Know products and services & be an information expert.
Maintain awareness of new products and services, and competitor activities.
Maintain guest data bank by entering potential guests, updating existing guest profiles, adding notes & special requests that pertain to any department.
Maintain accurate guest reservations including but not limited to package type, dates and ski days, price, number of people, applicable incentives and discounts, accurate tax, adding notes & chalet, guide, and other special requests that pertain to any department, and arrival forms. Periodically check for missing information.
Assist in maintaining and updating reservations computer modules and databases including RDP and other applicable software systems.

Communication

Extensive guest correspondence through:
- Phone management (answering, making calls, follow-up on voicemails) for the Reservations department lines and direct phone line. It is crucial that all calls are answered promptly and with enthusiasm.
- Email management of personal and shared accounts.
Actively participate in timely communication and follow-up to guests and potential guests.
Exceed guest expectations and anticipate guest needs to leave (potential) guests feeling cared for and with the "Feel Good Factor".
Body Language/Communication
- Most of the communication that we relay to others is done through body language, especially through smiling and eye contact.

Payments

Receiving and posting payments.
End of the day cash out report.
Ensure reservation discounts are applied at correct times (at time of booking vs. after full payment).
Mailing out payment reminders to secure payments are received by due dates.
- Within 1 week of the deposit deadline.
- 2 weeks prior to Full Payment deadline.
Follow up on overdue payments.
- Release “on hold” reservations when payments are not received and confirming the release with guests.
- With manager approval, a payment extension can be provided.
- If applicable, offer seats to guests on the waitlist or notify colleagues with guests on the waitlist.

Follow up

Follow up with guests that have credits on file to generate more bookings.
- Follow up mid-summer, at the start of the season, and mid-season to encourage guests to use the credit for a trip.
- At the end of the season, forfeit the credit and inform the guest of this.
  - With manager approval, an extension for the credit deadline can be provided. Inform the guest of this, if applicable.
Follow up with guests within 1 week of their departure.
- Set up re-bookings and confirm with guests.
- Contact remaining guests to thank them for their stay, ask for feedback on experience, and reiterate rebooking incentive(s) and deadline as well as other applicable incentives.
Participate in annual spring follow up after the season ends through calls and emails.
- Follow up with guests that have not rebooked for a future trip.
- Follow up with inquiries that did not materialize in a booking.
Crisis Management: Ensure no unauthorized communication with the media.
Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response plan.
Anticipate Guest Needs - Always look for ways to serve our clientele more than they expect. In doing so, it helps them to know that you care, and it will leave them with the "Feel Good Factor" that we are searching for.
Liability Waiver Management (10 weeks prior to guests’ arrival).

The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications:

3 to 5 years of experience in customer service, reservations, and sales.
A certificate or diploma in a related field is preferred.
Experience in all aspects of customer service.
Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to build and maintain lasting relationships with corporate departments, key business partners, and guests.
Demonstrated knowledge of sales practices, and exceptional customer service and sales skills.
Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
Able to effectively communicate both verbally and in writing.
Ability to coordinate and organize meetings, exhibits, and other events.
High level of proficiency with resort booking software, customer relationship management software, and Microsoft Teams and Excel.
Must have a strong knowledge of written and spoken English.
Knowledge of a second language (preferably German): spoken & written is an asset.
Ski industry knowledge.
Dynamic and energetic personality.

Working Conditions:

Some travel may be required.
Manual dexterity required to use desktop computer and peripherals.
Lifting or moving up to 20lbs may be required.
Long hours of work, putting in additional time, may be required to meet business needs (overtime as required)

Benefits of Employment Include:

Subsidized staff accommodation in private or shared residence
Fitness center
Family and friends’ discounts
In-house training and development programs
Employee Assistance Program
30% off retail items in our specialized boutique
Eligible for Health and Dental and RRSP after 3 months

Additionally, During Winter:

Staff meal plan
Discounted rates at various hotels in Kamloops, Jasper, and Vernon
Staff rate for on-site massage therapy
Opportunities to helicopter ski
Ski passes to Marmot Basin in Jasper, AB
World Renowned IKON/AMC Ski Pass
Guaranteed adventure!

Compensation: $23-26 per hour based on experience and qualifications

Apply About employer

More about this job

Responsibilities

The Reservations Coordinator manages daily administrative and reservation functions, including handling guest inquiries, bookings, and payments via phone, email, and in-person interactions. They are responsible for maintaining accurate guest data, coordinating reports, and ensuring high-quality service to meet guest needs.

Requirements

Candidates must have 3 to 5 years of experience in customer service, reservations, and sales, with a strong knowledge of hospitality industry practices. Proficiency in booking software, CRM systems, and Microsoft Office is required, along with excellent communication skills and a professional demeanor.

Skills

Customer service
Reservations management
Sales
Conflict resolution
Negotiation
Objection handling
Hospitality industry principles
Data entry
Phone etiquette
Email management
Resort booking software
CRM software
Microsoft Teams
Microsoft Excel
Ski industry knowledge
Communication

Benefits

Subsidized staff accommodation
Fitness center
Family and friends discounts
In-house training and development programs
Employee Assistance Program
Retail discounts
Health and dental insurance
RRSP
Staff meal plan
Discounted hotel rates
Massage therapy
Helicopter skiing opportunities
Ski passes

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Customer Service
Sales
Hospitality
RDP
CRM
Microsoft Excel
Microsoft Teams
Skiing
Helicopter Skiing
Administrative
Data Management
Conflict Resolution
Negotiation
Guest Relations
Emergency Response
Liability Waiver
Reporting
Payment Processing
Communication

Report this job