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Added 12 mins ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…transformative and sustainable initiatives aimed at improving client-facing service offering and modernization. Responsibilities include directing operations, creating, executing and…
Added 42 mins ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
…new solutions, you will support effective execution. You will partner with teams across ATB to enable them to create, launch, and maintain top-tier applications while consistently…
Added 42 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Grande Prairie, AB
- $20 to $23.55 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 42 mins ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 42 mins ago
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Senior Electrical Designer
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 42 mins ago
W
Structural Engineer Level II
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 42 mins ago
W
Senior Electrical Engineer
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 42 mins ago
W
Senior Architectural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 42 mins ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
…measurable outcomes. The Manager will serve as a day-to-day client leader, maintain accountability for quality, scope, schedule, budget, risk, and outcomes, and help expand trusted client…
Added 42 mins ago
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Personal Banking Associate
TD
Estevan, SK
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 42 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Added 42 mins ago
I
Territory Account Manager V
Insight
Montreal, QC
- Full-time
…commerce, des formations en vente, des formations au service client ou à l'industrie informatique sont…
Added 42 mins ago
I
Services and Solutions - Sales Executive
Insight
Toronto, ON
- Full-time
Received 35+ industry and partner awards in the past year
Added 57 mins ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex…
Added 57 mins ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
Support compliance with applicable health and safety legislation, regulations, codes and standards, along with WSP and client-specific requirements.
Added 57 mins ago
GL
Manager, Compilation and Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
…planning to tax strategy, you’ll be working in a high-touch, client-centric environment where your insights truly…
Added 57 mins ago
GL
Manager, Assurance & Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
We’re proud to be the trusted tax planning and accounting partner to many of Ottawa’s most successful business owners. They rely on us for sharp insights, thoughtful advice, and practical…
Added 57 mins ago
FC
Senior Commercial Underwriter (Ontario)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
A broker partner: you can bring established broker relationships to the team and are comfortable developing new partnership opportunities across various lines of business and risk segments.
Added 57 mins ago
FC
Senior Commercial Underwriter
First Canadian Financial Group
Sherwood Park, AB
- Full-time
A broker partner: you can bring established broker relationships to the team and are comfortable developing new partnership opportunities across various lines of business and risk segments.
Added 1 hour ago
AC
Housekeeping Supervisor- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
…cleans and maintains assigned area(s) to meet customer and client satisfaction and may be responsible for oversight or delegation of responsibilities within the housekeeping…
Added 1 hour ago
SR
Software Architect
Swim Recruiting
Vancouver, BC
- $100 to $115 CAD / hour
- Contract
Due to growth, our client is looking to add a Software Architect to their web services team. In this role, you’ll design and guide the cloud-native (AWS) services that power Search,…
Added 1 hour ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Partner with cross-functional teams to deliver intuitive user experiences and ensure the quality of products and services delivered to customers.
Added 1 hour ago
P
Senior Accountant
Plooto
Canada
- Full-time
Help maintain rigorous separation of trust (client funds) and operating accounts in compliance with regulatory requirements and internal policy
Added 1 hour ago
O
NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
Helps identify and engage the appropriate partner to meet customer specifications.
Added 1 hour ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
Soutenir les initiatives d’amélioration continue visant les processus d’intégration, les outils et l’expérience client.

Miller Thomson LLP

Analyst, CMI

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in Client & Matter Intake, Billing, E-Billing, Finance Operations, or Legal Administration.
Posting language: English
Posted: Oct 27, 2026

Original job description

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking an Analyst, CMI to join our team in any of our offices!

The CMI Analyst is responsible for the ongoing maintenance, accuracy, and integrity of client and matter information within the firm’s systems. The role ensures that client and matter records remain current, complete, and aligned with billing requirements, client guidelines, e-billing systems, and compliance standards.

Through the proactive management of matter data, billing arrangements, payer information, rate structures, and client requirements, the CMI Analyst helps prevent billing issues, invoice rejections, write-offs, and operational inefficiencies.

The role supports data quality, billing compliance, operational consistency, and reporting accuracy while enabling a seamless experience for lawyers, finance teams, and clients. By maintaining reliable client and matter data, the CMI Analyst contributes to the improvement of operational efficiency, reduced rework, stronger billing compliance, and enhanced client service.

Key Responsibilities

Client Matter Intake

Client & Matter Intake modification after opening matter: Review and validate modification requests for matters; Verify payer entities, billing arrangements, and client requirements; Ensure compliance with firm policies, KYC requirements, and client guidelines.

Billing & Compliance Support

Coordinate with lawyers, legal assistants, billing teams, and e-billing teams to resolve missing information.

Data Quality & Governance

Maintain accurate client and matter records.
Perform data quality reviews and audits.
Identify trends and recurring intake issues.
Recommend process improvements to increase accuracy and efficiency.

Stakeholder Support

Act as a subject matter expert for client and matter intake processes.
Provide guidance and training to legal assistants and business professionals.
Support continuous improvement initiatives and process standardization.

Rate & Billing Arrangement Management

Review, validate, and maintain client rate structures, billing arrangements, alternative fee agreements (AFAs), discounts, and special billing terms within firm systems.
Ensure approved rate agreements and billing instructions are accurately configured at matter opening and updated as required.
Verify compliance with client engagement terms, outside counsel guidelines, and billing requirements.
Partner with lawyers, legal assistants, Billing, and E-Billing teams to resolve rate-related issues and discrepancies.
Maintain the integrity of rate and billing data to minimize billing errors, invoice rejections, write-offs, and rework.
Support the implementation of rate updates and client-specific billing arrangements across all offices.

What You'll Bring

College diploma or degree in Administration, Accounting, Finance, Legal Administration, or a related field.
3-5 years of experience in Client & Matter Intake, Billing, E-Billing, Finance Operations, or Legal Administration.
Bilingualism in French and English is an asset.
Experience working with Aderant or a similar legal practice management system.
Strong understanding of law firm billing processes and compliance requirements.
Advanced proficiency with Microsoft Office, iManage an asset.
Experience working in a professional services or law firm environment preferred.

What We Offer

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
A Diverse and Inclusive Workplace;
Flexible working options;
Maternity Leave Top-up;
A Firm matching Group Retirement Savings plan;
An individual TFSA with low fund management fees and competitive investment options;
Employee Assistance Program to support you and your family;
A wellness spending account to foster employee well-being;
Professional Development opportunities;
Employee appreciation events;
Charitable giving programs.

Compensation

We offer a market-leading total rewards package with the expected range of the annual salary to be between $58,980 - 85,366.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who We Are

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is a newly created role and does not replace an existing position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.

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More about this job

Responsibilities

Maintain accurate and compliant client and matter records, including payer information, billing arrangements, rate structures, and client requirements. Coordinate with legal and finance teams to resolve data and billing issues, conduct quality reviews, support users, and improve intake and billing processes.

Requirements

A college diploma or degree in administration, accounting, finance, legal administration, or a related field is requested, along with 3–5 years of relevant experience in client and matter intake, billing, e-billing, finance operations, or legal administration. Candidates should understand law firm billing and compliance, have experience with Aderant or a similar system, and be proficient in Microsoft Office; French-English bilingualism and iManage experience are assets.

Skills

Client and Matter Intake
Legal Billing
E-Billing
Billing Compliance
Data Quality Management
Data Auditing
Rate Management
Billing Arrangement Management
Alternative Fee Agreements
Client Guidelines Compliance
KYC Compliance
Process Improvement
Stakeholder Support
Microsoft Office
Aderant
iManage

Benefits

Health Insurance
Dental Insurance
Vision Care
Employee Assistance Program
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Vacation
Personal Days
Flexible Working Options
Maternity Leave Top-Up
Group Retirement Savings Plan
Tax-Free Savings Account
Wellness Spending Account
Professional Development
Employee Appreciation Events
Charitable Giving Programs

Visa sponsorship

Not detected in the job text

Keywords

Client and Matter Intake
Legal Practice Management
Aderant
iManage
Microsoft Office
Legal Billing
E-Billing
Billing Compliance
Client Guidelines
KYC
Payer Entities
Billing Arrangements
Rate Structures
Alternative Fee Agreements
Discounts
Billing Instructions
Data Quality
Data Governance
Data Audits
Finance Operations
Legal Administration
Law Firm
Process Improvement
Process Standardization
Client Service
Invoice Rejections
Write-Offs
Outside Counsel Guidelines
Professional Services
French-English Bilingualism

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