Bilingual Document Processing Specialist (EN/FR)

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Bilingual Document Processing Specialist to join Miller Thomson LLP.

This position is to work remotely and is ideal for someone who enjoys a variety of document work, task completion and has an interest in the technical aspects of document production.

The successful candidate is self-motivated, demonstrates excellent independent and teamwork skills, with strong ability to learn processes and technical work, promoting a client-first focused culture. Being a contributing team player is essential to providing document production support across the Firm.

Shift:

Monday to Friday: 9:00am – 5:00pm EST / 8:00am - 4:00pm MST / 7:00am - 3:00pm PST

As a Document Specialist, you will be providing firm-wide support using your advanced skills in Microsoft Office (Word, Excel, PowerPoint and Adobe).

Key responsibilities:

• Technical tasks of document formatting/styling including conversion of PDF to Word, forensics utilizing complex and customized tools, and troubleshooting document issues;
• Document work including revisions, comparisons, mail merges, cross-referencing, indexing, creating tables;
• Preparation and formatting of PowerPoint presentations;
• Transcription of digital dictation;
• Data-entry, data manipulation and formulations in spreadsheets;
• PDF manipulation including creating fillable forms, redaction, bookmarking, hyperlinking, and compilation/organization of PDF files;
• Proofreading and checking documents for appropriate formatting, spelling, grammar and verifying accuracy of completed work;
• Communication with internal clients in regards to work requests;
• Intake of incoming work requests and creating database tickets;
• May be required to take support calls to resolve document problems;
• Other tasks as may be required.

What you'll bring:

• Minimum 3 years' of relevant experience;
• Advanced-level technical skills in Word, and proficiency in PowerPoint and Excel;
• Strong attention to detail, editing and proofreading skills;
• Strong analytical skills with ability to use data to solve problems and make decisions;
• Excellent customer service and communication skills;
• Ability to correspond professionally and effectively with internal client groups;
• Ability to type with a speed of approximately 55 words per minute;
• Must be flexible to work overtime and statutory coverage on occasion;
• Knowledge of legal terminology, documents, and procedures are an asset.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs. 

Compensation:

We offer a competitive total rewards package with the expected range of the annual salary to be between $60,000 – $63,000.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is an existing vacancy, replacing a previously filled position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.