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Added 4 mins ago
LL
Coordinator, Records Management & Privacy
Lac La Biche County
Lac la Biche, AB
- Full-time
Lead the development, implementation, maintenance, and continuous improvement of the County's Records and Information Management Program.
Added 4 mins ago
PP
Marketing Project Manager
PINK PALM PUFF
Canada
- Full-time
Pink Palm Puff is looking for an exceptionally organized, proactive, and results-driven Marketing Project Manager to keep our fast-moving marketing team aligned, efficient, and executing at…
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Growth Marketing Manager
ArboStar
Remote, Canada
- Full-time
- Remote
This is a hands-on, results-driven role with significant ownership and room to shape a growing business.
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Safety Administrator - Services
Graham
Fort McMurray, AB
- Full-time
Graham is actively recruiting for a Safety Administrator supporting the Services Division. Reporting to the Site Manager, the Safety Administrator plays a key role in supporting site safety…
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Accounting Manager I
Altec
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- Full-time
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- Full-time
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AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
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Toronto, ON
- $26 to $36 USD / hour
- Full-time
…professional technical support and troubleshooting services to key business and technical stakeholders. This position requires an action-oriented, technically competent, and flexible…
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PC
Senior Manager Cyber Generalist
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- Full-time
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Product Manager
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AB · Edmonton, AB
- Full-time
Education: Bachelor’s degree in Business, Computer Science, Management, or a related field (or equivalent practical industry experience as a Product Leader, Product Manager, or Product…
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Business Development Manager – RMC Solutions
Giatec
Ottawa, ON
- Full-time
As our Business Development Manager for RMC (Ready Mixed Concrete) Solutions, you’ll open and grow relationships with ready-mix concrete producers across North America. You’ll be the person…
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Housekeeping Supervisor
Northland Properties
Vancouver, BC
…of mountains and sea, and with the city's famous shopping, business, arts, and entertainment districts just steps away, guests will experience the perfect blend of luxury and cosmopolitan…
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Customer Service Manager
Walmart
Oakville, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
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(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 20 mins ago
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Full-Time Glaslyn Store Manager
Co-op
Glaslyn, SK
- Full-time
Responsible for the development and achievement of store goals in alignment with the Food Division business plan and corporate strategy to support sustainable business growth. Key metrics…
Added 34 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 34 mins ago
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Operations Manager, Construction
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- $130,000 to $140,000 CAD / year
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An established Vancouver Island construction company is seeking an experienced Operations Manager to lead field operations across residential, commercial, light industrial, and civic…
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Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 34 mins ago
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Operational Controls Manager
Embrace Pet Insurance
NB · Chiasson Office, NB
- Full-time
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Added 34 mins ago
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Store Manager
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- Full-time
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Property Manager
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- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
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Sales and Service Coordinator
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You will work in close collaboration with the Sales Manager.
Added 34 mins ago
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Territory Sales Manager (Montreal, Quebec)
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…had significant clinical experience as a hygienist, office manager or dental assistant. This candidate should be comfortable with frequent travel and be able to service current accounts and…
Added 34 mins ago
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PLM Functional Architect – Teamcenter
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- Full-time
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PLM Technical/Functional Architect – Teamcenter
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Miller Thomson

Manager, Office Services & Facilities

Toronto, ON, Canada

Apply About employer

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Job details

Experience: University bachelor’s degree and/or community college diploma with min 7 years’ working experience and at least 5 years’ people management/supervisory experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are looking for a Manager, Office Services & Facilities to join the team in our Toronto Office!

Working as a key member of the Firm’s national team, the Manager, Office Services & Facilities is responsible for managing the day-to-day operations of the Office Services team in the assigned office and ensuring the delivery service excellence. The team includes the following functions: mail / courier delivery, copying / scanning / printing / binding services, office supplies and equipment, reception, hospitality (catering / boardrooms) and records management. This position is also responsible for local facilities management and works with the building landlord / management, trades people and other contractors and consultants to ensure the smooth operation of the office facilities and related services.

The position requires a confident self-starter with the desire to promote a client-first focused culture. Proven ability to effectively lead a team of 20+ employees. Client focused and Demonstrates initiative, a “can do” attitude with strong people management, verbal and written communication and organizational skills. JHSC certified. Experience managing health and safety program and procedures. Being a contributing team player is essential along with work hours flexibility including on-call and after-hours work as required.

Key Responsibilities:

Leadership

Possesses strong people leadership capabilities with a proven ability to lead, develop, and motivate diverse Office Services and Facilities teams.
Creates an inclusive and engaged work environment by providing ongoing coaching, recognizing contributions, and addressing performance concerns promptly and constructively.
Builds trust with stakeholders at all levels, manages competing priorities effectively, and ensures teams remain focused on delivering exceptional service while supporting organizational goals.

Vendor Management

Managing and coordinating the local purchase of all office supplies, furniture and equipment including through the Firm’s national supply vendors as appropriate; making recommendations for improvement and/or changes to the Senior Manager, Office Services & Facilities.
Liaising with local vendors and suppliers; sourcing new suppliers as required.

Facilities Management

Managing and coordinating general office and furniture maintenance (including both leased and owned equipment), repair of furniture, equipment servicing, and acting as the day-to-day liaison with building management.
Overseeing and managing premises coordination (e.g. office moves, new joiners) along with new furniture installs; liaising with IT and People & Culture as required.
Maintaining the Hoteling/Bookable spaces with proper equipment setup and cleanliness standards.
Processing invoices for all supplies and equipment purchased and seeking approval when required from the Senior Manager, Office Services & Facilities.
Assisting the Senior Manager, Office Services & Facilities in the preparation and maintenance of the annual local office budget and reporting monthly on expenses.
Responsible for monthly expenses reconciliations.
Overseeing the office business continuity plan, safety compliance and emergency evacuation program and related training.
Managing security access card system; ensure documentation is current and accurate; liaise with building management security team.
Coordinating Office Services team schedules to ensure coverage.

Other

Personally handling overflow work as required within the department during team absences and busy periods.

What You'll Bring:

University bachelor’s degree and/or community college diploma with min 7 years’ working experience and at least 5 years’ people management/supervisory experience.
Previous office management/facilities experience, preferably gained in a law firm or professional services environment.
JHSC Certified with proven ability to effectively manage health and safety program and procedures and lead emergency response teams.
Collaborative leadership style with a focus on delivering service excellence.
Strong MS Office skills in Word, Excel, PowerPoint and Outlook.
Professional deportment to represent the firm to internal and external clients.
Adept at managing sensitive employee relations matters.
Excellent organization and planning skills and experience.
Adept at analyzing and synthesizing data for use determining effectiveness of services, suppliers and creating reports and recommendations to Firm leadership.
Innovative problem solving and strong critical thinking abilities.
Excellent written and verbal communication skills, including engaging presentation skills.
Strong project and change management skills with the ability to create, execute, monitor and communicate on priorities and budgets.
Proven ability to build and manage positive professional relationships both internally and externally.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
A Diverse and Inclusive Workplace;
Flexible working options;
Maternity Leave Top-up;
A Firm matching Group Retirement Savings plan;
An individual TFSA with low fund management fees and competitive investment options;
Employee Assistance Program to support you and your family;
A wellness spending account to foster employee well-being;
Professional Development opportunities;
Employee appreciation events;
Charitable giving programs.

Compensation:

We offer a market-leading total rewards package with the expected range of the annual salary to be between $98,121 - $122,651.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is an existing vacancy, replacing a previously filled position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.

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More about this job

Responsibilities

The Manager, Office Services & Facilities oversees daily operations including mail, reception, records management, and hospitality services for the Toronto office. They are also responsible for local facilities management, vendor coordination, budget maintenance, and ensuring health and safety compliance.

Requirements

Candidates must possess a university bachelor’s degree or community college diploma with at least 7 years of work experience, including 5 years in a supervisory role. Applicants are required to be JHSC certified and demonstrate strong leadership, organizational, and communication skills within a professional services environment.

Skills

People management
Facilities management
Vendor management
Budgeting
Health and safety
Emergency response
Project management
Change management
Communication skills
Organizational skills
Critical thinking
Problem solving
MS Office
Business continuity planning
Leadership

Benefits

Health care
Dental care
Vision care
Employee assistance program
Life insurance
Short term disability insurance
Long term disability insurance
Vacation
Personal days
Maternity leave top-up
Group retirement savings plan
TFSA
Wellness spending account
Professional development opportunities
Employee appreciation events
Charitable giving programs

Visa sponsorship

Not detected in the job text

Keywords

Office Services
Facilities Management
People Leadership
Vendor Management
JHSC Certified
Health and Safety
Budgeting
Business Continuity
Emergency Evacuation
Project Management
Change Management
Law Firm
Professional Services
MS Office
Records Management
Hospitality
Security Access
Performance Management
Stakeholder Management
Office Maintenance

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