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Miller Waste Systems Inc.

Markham - Claims & Benefits Administrator

Markham, ON, Canada

$57,000- $60,000 per annum · Full-time

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Job details

Pay: $57,000- $60,000 per annum
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1-3 years of administrative, coordination, customer service, Human Resources, benefits administration, disability management, occupational health and safety, or related experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Claims & Benefits Administrator
Location:
505 Miller Avenue, Markham, Ontario

Position Type
Contract Full-Time

Reporting To
Senior Manager, Rewards & Recognition

Contract Dates
Immediately to September 30th, 2027

Hours
Monday to Friday, 8:00am to 4:30pm

Compensation
$57,000- $60,000 per annum

About Miller Waste Systems
Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.

Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.

Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.

At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.

Summary
The Claims & Benefits Administrator provides administrative and coordination support for workplace injury claims, return-to-work programs, non-occupational leaves, disability management, employee benefits, wellness initiatives, recognition programs, and compensation administration activities. This role is responsible for maintaining accurate records, coordinating documentation, responding to employee inquiries, supporting reporting and compliance activities, and assisting with the day-to-day administration of People & Culture programs.

Responsibilities
In the position of Claims & Benefits Administrator, your responsibilities will include but are not limited to:

Support the administration of workplace injury claims, including WSIB claims, return-to-work programs, modified work arrangements, claim documentation, correspondence, recordkeeping, and related reporting activities
Assist with the coordination and tracking of non-occupational leaves of absence, disability cases, accommodation-related absences, return-to-work activities, long-term disability (LTD) applications, and related documentation requirements
Support the administration of the employee benefit programs, including enrollments, changes, terminations, and routine benefits administration activities
Respond to employee, leader, and stakeholder inquiries regarding claims, leaves, benefits, recognition programs, wellness initiatives, and other People & Culture programs, escalating complex issues as appropriate
Maintain accurate records, databases, trackers, logs, and reports to support compliance, audits, operational reporting, program administration, and case management activities
Coordinate and communicate with employees, leaders, healthcare providers, disability carriers, benefit providers, vendors, and other internal and external stakeholders to support effective program administration
Support employee recognition and wellness programs, including communications, recordkeeping, user support, vendor coordination, participation tracking, reporting, and program administration activities
Assist with compensation administration, reporting, compensation reviews, and related administrative activities, as required
Develop, maintain, and update process documentation, administrative procedures, job aids, tracking tools, and departmental reference materials
Assist with audits, compliance reviews, data reconciliation activities, and reporting requirements
Support the preparation and coordination of People & Culture communications, employee events, rewards and recognition initiatives, wellness activities, training sessions, and departmental programs
Provide administrative and operational support for broader People & Culture initiatives and programs as required
Perform other duties and special projects as assigned to support evolving business and operational needs

Competencies & Qualifications
Minimum Qualifications

College diploma in Human Resources, Business Administration, Office Administration, Occupational Health & Safety, or a related field, or an equivalent combination of education and experience.
1-3 years of administrative, coordination, customer service, Human Resources, benefits administration, disability management, occupational health and safety, or related experience.
Strong organizational, time-management, and multitasking skills.
High attention to detail and accuracy.
Strong written and verbal communication skills.
Experience handling confidential and sensitive information.
Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, Teams, and SharePoint.

Additional /Preferred Qualifications

Experience supporting WSIB claims, disability management, leave administration, benefits administration, wellness programs, or other Human Resources programs.
Experience working with HRIS, benefits platforms, document management systems, or case management systems.
Experience maintaining spreadsheets, databases, trackers, reports, or dashboards.
Intermediate Microsoft Excel skills.
Experience supporting audits, compliance reviews, or administrative projects.

Posting closing date: This posting will remain active until it has been filled.

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.

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More about this job

Responsibilities

Administer and coordinate workplace injury claims, return-to-work activities, leaves, disability cases, employee benefits, wellness initiatives, and recognition programs. Maintain accurate records and reports, respond to inquiries, coordinate with internal and external stakeholders, and support compliance, audits, compensation administration, and broader People & Culture programs.

Requirements

A college diploma in Human Resources, Business Administration, Office Administration, Occupational Health & Safety, or a related field is required, or equivalent education and experience. The role asks for 1–3 years of relevant administrative, coordination, customer service, HR, benefits, disability management, or occupational health and safety experience, along with strong organization, communication, accuracy, confidentiality, and Microsoft Office skills.

Skills

Claims Administration
WSIB Claims
Return-to-Work Coordination
Disability Management
Leave Administration
Benefits Administration
Employee Inquiries
Recordkeeping
Compliance Reporting
Stakeholder Coordination
Wellness Program Support
Employee Recognition Programs
Compensation Administration
Microsoft Excel
Confidential Information Handling
Organizational Skills

Benefits

Competitive Compensation
Benefits Programs
Pension Programs

Visa sponsorship

Not detected in the job text

Keywords

People & Culture
Human Resources
WSIB
Workplace Injury Claims
Return-to-Work Programs
Modified Work Arrangements
Non-Occupational Leaves
Disability Management
Long-Term Disability
Employee Benefits
Accommodation
Wellness Programs
Employee Recognition
Compensation Administration
HRIS
Benefits Platforms
Case Management Systems
Document Management Systems
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Teams
SharePoint
Audits
Compliance Reviews
Data Reconciliation
Recordkeeping
Reporting
Stakeholder Coordination

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