Customer service manager - retail
- Guelph, ON, N1K 1E6, Canada
On-site
From $44.47 CAD / hour · Full-time
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Job details
- Pay
- From $44.47 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 37.5 hours per week
- Posting language
- English
- Posted
Original job description
- Location Guelph, ONN1K 1E6
- Work location On site
- Salary$44.47HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Evening, Weekend, Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3643976
Overview
Languages
Bilingual
Education
- College/CEGEP
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Accounting software
- Word processing software
- Database software
- Inventory control software
- Electronic mail
- Spreadsheet
- Adobe Photoshop
- MS Outlook
- MS Excel
- MS PowerPoint
- MS Word
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Adaptability
- Collaborative
- Proactive
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Ability to multitask
- Initiative
- Accurate