Closed listing
Field Technical Support
- Surrey, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Mincon Canada Western Service Center is looking for a hands-on and motivated Field Technical Support individual to join our team.
This is a varied technical role focused on providing field support at customer mine sites, while also assisting with warehouse operations, shipping & receiving and hammer rebuilds at our Surrey office.
Key Responsibilities
- Travel regularly to mine sites across Western Canada to provide technical field support
- Assist customers with inspection, troubleshooting and performance monitoring of drilling tools and equipment
- Support product trials and collect field performance data and customer feedback
- Inspect drilling tools and components for wear, damage and potential failure
- Disassemble, inspect, service and rebuild hammers at the Surrey office
- Maintain accurate field service, rebuild and equipment records
- Assist with receiving, inspection, picking and shipping of products and equipment
- Support warehouse organization with inventory and cycle counts
- Load and unload trucks and containers as required
- Follow all customer mine-site, Mincon safety and quality procedures
What We’re Looking For
- Strong mechanical aptitude and hands-on approach
- Mechanical, drilling, mining or similar technical experience preferred
- Previous mine-site or field service experience an asset
- Comfortable working independently at customer sites and interacting directly with customers
- Good troubleshooting and problem-solving skills
- Basic computer skills.
- Ability to safely handle heavy equipment and components.
- Forklift licence/certification is an asset.
- Willingness to travel to mine sites as required.
- Must be legally authorized to work in Canada.
Why Join Mincon?
A great opportunity to working with drilling equipment for an established international drilling technology company.
📍 Surrey, BC
🔧 Warehouse + Mechanical Rebuilds
⛏️ Occasional Mine-Site Travel
💼 Full-time
More about this job
Responsibilities
Provide technical support at customer mine sites, including inspecting and troubleshooting drilling equipment, monitoring performance, supporting product trials, and recording field data. At the Surrey office, rebuild hammers and assist with equipment inspection, shipping and receiving, inventory, and warehouse organization.
Requirements
Candidates should have strong mechanical aptitude, a hands-on approach, and good troubleshooting skills; mechanical, drilling, mining, or related technical experience is preferred. Mine-site or field service experience and forklift certification are assets, and candidates must be comfortable working independently, handling heavy equipment safely, traveling as required, and be legally authorized to work in Canada.
Skills
- Mechanical Aptitude
- Field Technical Support
- Troubleshooting
- Drilling Equipment Inspection
- Equipment Performance Monitoring
- Product Trials
- Field Data Collection
- Hammer Rebuilding
- Equipment Servicing
- Warehouse Operations
- Shipping And Receiving
- Inventory Management
- Customer Service
- Recordkeeping
- Forklift Operation
- Mine-Site Safety
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Customer Service & Support
- Manufacturing
- Logistics
- Engineering
Keywords
- Drilling Equipment
- Mining
- Mine Sites
- Field Technical Support
- Troubleshooting
- Equipment Inspection
- Performance Monitoring
- Product Trials
- Field Performance Data
- Customer Feedback
- Hammer Rebuilding
- Equipment Servicing
- Wear And Damage Assessment
- Warehouse Operations
- Shipping And Receiving
- Inventory Management
- Cycle Counts
- Forklift Certification
- Heavy Equipment Handling
- Mine-Site Safety
- Quality Procedures
- Customer Service
- Western Canada
- Surrey, British Columbia