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Added 4 mins ago
SC
Retail Sales Supervisor
Staples Canada
Sherwood Park, AB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 18 mins ago
M
General Manager - Edmonton South MEC
MEC
AB · Edmonton, AB
- $89,500 to $112,200 CAD / year
- Full-time
…performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST)…
Added 18 mins ago
FB
Assistant Chef Manager - Contract
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
During this 1 year contract, you’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best…
Added 18 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 18 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 18 mins ago
L
Seafood Assistant Department Manager - Full Time
Longo's
Ajax, ON
- Full-time
…Manager to ensure that the department is prepared for daily…
Added 19 mins ago
PC
Senior Technical Support Analyst
Parkland Corporation
Montreal, QC · Calgary, AB
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 19 mins ago
LS
Part- Time Supervisor, Levi's®
Levi Strauss & Co.
Winnipeg, MB
- Part-time
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
Added 33 mins ago
TT
Store Coordinator
The TJX Companies, Inc.
Toronto, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 33 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
St. Catharines, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 33 mins ago
Lead Piercer- Future Opportunities
Mejuri
Canada
Support inventory management and feedback with Operations Lead & Store Services team to ensure optimal quantities & assortment are available at the piercing studio at all times
Added 33 mins ago
R(
Team Lead (Full time) - Vernon SmartCentres
Reitmans (Canada) Ltée/Ltd
Vernon, BC
- Full-time
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership,…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Brooks, AB
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 33 mins ago
RB
Assistant Branch Manager, Kennedy & Denison Branch
Royal Bank of Canada
ON · MARKHAM, Ontario
- Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 48 mins ago
OC
Senior Accounting Consultant
OERP Canada
Toronto, ON
- Full-time
…to our clients by leveraging the power of Odoo to streamline operations, enhance efficiency, and drive success across diverse industries. Join us and be part of a dynamic team dedicated to…
Added 48 mins ago
L
7734-3rd Key(H)
Lids
Lloydminster, AB
- $15.5 USD / hour
- Full-time
…Lids delivers premium, fan-driven products and unforgettable retail…
Added 48 mins ago
HC
Senior Capital Project Manager
Highbury Canco Corporation
Leamington, ON
- Full-time
…private‑label products, partnering with major customers across retail, foodservice, and industrial markets. With end‑to‑end capabilities spanning R&D, high‑speed automated production,…
Added 48 mins ago
Customer Experience Lead
Laura Canada
AB · Rocky View, AB
Added 48 mins ago
Department Sales Manager, Apparel
Sporting Life Group
Mississauga, ON
…customer experience, for up-to-date staff training and for day operations. We believe in driving sales through a visual experience backed up by the friendliest and knowledgeable service…
Added 48 mins ago
Corporate Store Supervisor II
Bulk Barn
Toronto, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 48 mins ago
Inspector
Alcohol and Gaming Commission of Ontario
Toronto, ON
Operations Division / Regulatory Compliance Branch
Added 48 mins ago
Front Store Manager
Neighbourly Pharmacy
Victoria, BC
2+ years of retail management experience (preferred), with proven ability to lead and train teams.
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Flin Flon, MB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…

Mind Games

Store Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Company Description Mind Games is a privately held Canadian specialty retailer headquartered in Markham, Ontario, with more than 33 locations across Canada and the United States. Since 1993, the company has focused on a curated assortment of games, collectibles, toys, puzzles, trading cards, hobby products, and licensed merchandise. Through both retail stores and an e-commerce platform, Mind Games offers a discovery-led shopping experience that highlights established brands and emerging trends. Team members join a fast-paced, customer-focused environment where product knowledge and enthusiasm for pop culture, gaming, and collectibles are valued.

Role Description The Store Manager role is a full-time, on-site position based in Toronto, ON. The Store Manager oversees daily store operations, including staff scheduling, task assignment, visual merchandising, inventory control, and cash handling. This role leads, coaches, and motivates the store team to deliver outstanding customer service, drive sales, and maintain high standards of store presentation and cleanliness. The Store Manager monitors key performance indicators, implements company initiatives, and ensures compliance with policies, including loss prevention and safety procedures. The role also involves resolving customer concerns, supporting hiring and training of team members, and fostering an inclusive, engaging work environment.

Qualifications

Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on creating positive, memorable shopping experiences.
Effective Communication skills to provide clear direction to team members, collaborate with leadership, and interact confidently with customers.
Proven Store Management experience in retail, including staff supervision, workflow planning, and day-to-day operational oversight.
Knowledge of Retail Loss Prevention practices, including monitoring risk, ensuring adherence to procedures, and promoting a culture of awareness.
Experience in a specialty or hobby retail environment, with interest in games, collectibles, and pop culture considered an asset.
Ability to lead and develop diverse teams, make data-informed decisions, and work in a fast-paced setting with shifting priorities.
Comfort with basic point-of-sale systems, inventory tools, and reporting; strong numeracy and attention to detail.
Availability to work a flexible schedule, including evenings, weekends, and holidays as required.
Previous supervisory or management experience in retail strongly preferred; post-secondary education in business or related field is an asset.

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More about this job

Responsibilities

Oversee daily store operations, including scheduling, task assignment, merchandising, inventory, cash handling, and store presentation. Lead and develop the team, drive sales and customer satisfaction, monitor performance indicators, implement company initiatives, and ensure compliance with loss prevention and safety procedures.

Requirements

Requires retail store management experience, strong customer service and communication skills, and the ability to supervise, develop, and motivate a diverse team. Candidates should understand loss prevention, be comfortable with point-of-sale and inventory tools, and be available for flexible shifts; post-secondary education in business or a related field is an asset.

Skills

Customer Service
Customer Satisfaction
Communication
Store Management
Staff Supervision
Workflow Planning
Retail Operations
Loss Prevention
Team Leadership
Coaching and Training
Visual Merchandising
Inventory Control
Cash Handling
Sales Performance Monitoring
Point-of-Sale Systems
Numeracy

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Customer Service
Customer Satisfaction
Staff Scheduling
Task Assignment
Visual Merchandising
Inventory Control
Cash Handling
Sales
Key Performance Indicators
Loss Prevention
Safety Procedures
Hiring
Team Training
Point-of-Sale Systems
Inventory Tools
Reporting
Games
Collectibles
Pop Culture
Hobby Retail

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