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Mind Games

District Manager

Ottawa, ON, K1P 5G5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

<h1>District Manager – Ottawa Region</h1>Company: Mind Games Location: Ottawa, Ontario (Ottawa Region) Job Type: Full-Time, Permanent Annual Salary: $60,000–$70,000 + Performance-Based Bonus Work Arrangement: Field-Based | Regional Travel Required<h2>About Mind Games</h2>Mind Games is North America's premier specialty retailer, "Where Creative Minds Come to Play!"Our stores are filled with games, puzzles, toys, and collectibles for every age and occasion. We don't just sell products; we create experiences, spark creativity, and give people the opportunity to explore hobbies and interests they love.We are looking for a driven and experienced District Manager – Ottawa Region to lead multi-store performance, inspire high-performing teams, and deliver exceptional customer experiences across our retail locations in Ottawa and surrounding areas.In this role, you will oversee regional sales performance, champion operational excellence, and foster a strong, customer-first culture throughout your district.If you're a dynamic retail leader who thrives in a fast-paced environment and is passionate about driving results, developing leaders, and creating consistent, memorable in-store experiences, we'd love to hear from you!<h2>Duties and Responsibilities</h2>Responsibilities include, but are not limited to:<ul><li>Ensure district financial goals, sales targets, and profitability objectives are achieved.</li><li>Analyze business trends and develop strategic plans to increase sales, control expenses, and improve overall district profitability.</li><li>Oversee daily operations across multiple retail locations to ensure consistency and operational efficiency.</li><li>Ensure merchandising and customer service standards support the continued growth and expansion of our retail network.</li><li>Recruit, develop, coach, and motivate Store Managers to achieve operational excellence and sales performance goals.</li><li>Monitor store performance through key performance indicators (KPIs), sales reports, and operational assessments.</li><li>Ensure effective implementation of loss prevention, inventory control, workplace safety, and security programs.</li><li>Protect company assets and merchandise by maintaining strong operational controls.</li><li>Demonstrate leadership that respects individual backgrounds, experiences, and cultural differences while upholding Mind Games' values.</li><li>Collaborate with Head Office leadership to identify business opportunities and establish strategic goals.</li><li>Recommend new products, merchandising strategies, and promotional initiatives to increase sales.</li><li>Ensure all stores maintain company visual merchandising and presentation standards.</li><li>Conduct regular store visits to evaluate performance, identify improvement opportunities, and support Store Managers.</li><li>Support recruitment, employee development, performance management, and succession planning across the district.</li><li>Promote an environment that encourages teamwork, creativity, participation, and continuous learning.</li><li>Share best practices across stores to improve overall district performance.</li><li>Ensure compliance with company policies, procedures, and applicable employment and workplace safety legislation.</li><li>Travel regularly throughout the assigned Ottawa region and surrounding areas to support store operations and business objectives.</li></ul><h2>Qualifications and Skills</h2>You are best suited for this role if you have:<ul><li>Minimum 5 years of retail experience.</li><li>Minimum 3 years of multi-store management experience.</li><li>Proven experience supervising, coaching, and developing Store Managers and retail leadership teams.</li><li>Demonstrated ability to achieve sales targets and improve profitability across multiple locations.</li><li>Strong understanding of multi-unit retail business analytics, financial reporting, and performance management.</li><li>Experience managing operational budgets, controlling expenses, and reducing inventory shrinkage.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Ability to manage multiple priorities, projects, and store locations simultaneously.</li><li>Experience collaborating directly with Head Office leadership and cross-functional departments.</li><li>Strong understanding of merchandising, inventory management, customer service, and retail operations.</li><li>Ability to motivate teams and develop future retail leaders.</li><li>Willingness and ability to travel regularly throughout Ottawa and the assigned surrounding territory.</li><li>Flexible availability to support business needs, including occasional evenings, weekends, and holidays.</li><li>Knowledge of games, puzzles, toys, collectibles, and pop culture is considered an asset.</li><li>Highly motivated, results-driven, and passionate about delivering exceptional customer experiences.</li></ul><h2>Compensation</h2>Annual Salary: $60,000–$70,000 + Performance-Based BonusCompensation will be based on experience, qualifications, and demonstrated leadership capabilities.<h2>Benefits</h2><ul><li>Competitive Salary</li><li>Performance-Based Bonus Opportunities</li><li>Flexible Scheduling</li><li>Casual Dress Environment</li><li>Employee Discount on Games, Puzzles, and Toys</li><li>Extended Health Benefits</li><li>Life Insurance</li><li>Career Growth and Professional Development Opportunities</li><li>Opportunity to Lead Multiple Retail Locations</li><li>Work in a Fun, Creative Environment Surrounded by Products and People You Love!</li></ul><h2>Equal Opportunity Employment</h2>Mind Games is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace.We welcome applications from all qualified individuals regardless of race, colour, ancestry, place of origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other characteristic protected under applicable human rights legislation.All employment decisions are based on qualifications, experience, skills, and business requirements.<h2>Accessibility and Accommodation</h2>Mind Games is committed to providing an inclusive and accessible recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code, and other applicable legislation.Accommodations are available upon request for applicants with disabilities throughout all stages of the recruitment and selection process, including interviews and assessments.If you require accommodation during the hiring process, please inform our Human Resources team, and we will work with you to meet your accessibility needs.<h2>Join Our Team!</h2>Are you ready to take the next step in your retail leadership career?Join Mind Games as our District Manager – Ottawa Region and play a key role in driving business growth, developing talented retail teams, and delivering exceptional customer experiences.Apply today and become part of Mind Games – Where Creative Minds Come to Play!

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More about this job

Responsibilities

The District Manager will oversee regional sales performance, operational excellence, and profitability across multiple retail locations. They are responsible for recruiting, coaching, and motivating store managers while ensuring consistent customer service and merchandising standards.

Requirements

Candidates must have at least 5 years of retail experience, including a minimum of 3 years in multi-store management. Strong analytical skills, financial acumen, and the ability to travel throughout the Ottawa region are required.

Skills

Multi-store management
Retail operations
Sales performance management
Team leadership
Financial reporting
Inventory management
Loss prevention
Strategic planning
Coaching and development
Customer service
Visual merchandising
Performance management
Budgeting
Problem-solving
Communication
Organizational skills

Benefits

Performance-Based Bonus
Flexible Scheduling
Casual Dress Environment
Employee Discount
Extended Health Benefits
Life Insurance
Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Retail
District Manager
Multi-unit Management
Sales Targets
Profitability
KPIs
Operational Excellence
Loss Prevention
Inventory Control
Merchandising
Strategic Planning
Business Analytics
Financial Reporting
Performance Management
Succession Planning
Workplace Safety
Customer Experience
Retail Operations
Team Development
Budgeting

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