Original job description
<h1>Assistant Store Manager – Mind Games</h1><p><strong>Location:</strong> New Sudbury Centre, 1349 Lasalle Blvd, Greater Sudbury, ON P3A 1Z2<br><strong>Pay Rate:</strong> $19.00–$20.00 per hour<br><strong>Position:</strong> Assistant Store Manager</p><h2>About Mind Games</h2><p><strong>Mind Games is North America’s premier specialty retailer – “Where Creative Minds Come to Play!”</strong></p><p>Our stores are filled with games, puzzles, and toys for every age and occasion. We don't just sell products; we create experiences, spark creativity, and give people the opportunity to explore hobbies and interests they love.</p><p>We are looking for a <strong>motivated, energetic, and dynamic Assistant Store Manager</strong> to join our team at New Sudbury Centre!</p><p>As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, driving sales performance, coaching and developing team members, and delivering an exceptional customer experience.</p><p>If you thrive in a fast-paced, engaging retail environment, enjoy leading by example, and are passionate about creating a fun and welcoming atmosphere, we would love to hear from you!</p><h2>Key Duties and Responsibilities</h2><ul><li><p><strong>Store Operations:</strong> Support daily store operations, including staff scheduling, task delegation, inventory management, and ensuring smooth day-to-day activities.</p></li><li><p><strong>Team Leadership and Development:</strong> Coach, mentor, motivate, and develop team members to achieve individual and store performance goals.</p></li><li><p><strong>Recruitment and Training:</strong> Assist with recruiting, interviewing, onboarding, and training new employees to build a strong and capable team.</p></li><li><p><strong>Sales Performance:</strong> Support the Store Manager in achieving sales targets, monitoring key performance indicators (KPIs), and identifying opportunities to improve store profitability.</p></li><li><p><strong>Customer Experience:</strong> Deliver exceptional customer service, resolve customer concerns professionally, and maintain a positive shopping environment.</p></li><li><p><strong>Visual Merchandising:</strong> Ensure product displays, promotional materials, and store presentation align with company merchandising standards.</p></li><li><p><strong>Financial and Expense Management:</strong> Assist in monitoring store expenses, analyzing sales reports, and implementing strategies to improve operational efficiency.</p></li><li><p><strong>Loss Prevention:</strong> Implement and maintain loss prevention procedures to minimize shrinkage and protect company assets.</p></li><li><p><strong>Policy Compliance:</strong> Ensure compliance with company policies, health and safety regulations, and operational procedures.</p></li><li><p><strong>Store Management Support:</strong> Assist the Store Manager with administrative responsibilities and take on leadership duties when required.</p></li></ul><h2>Qualifications and Skills</h2><ul><li><p>Bachelor's degree in Business Administration or a related field preferred.</p></li><li><p>Minimum <strong>2 years of management or supervisory experience</strong>, preferably in specialty retail.</p></li><li><p>Strong leadership, coaching, and team development skills.</p></li><li><p>Proven ability to drive sales, achieve targets, and motivate team members.</p></li><li><p>Excellent customer service, communication, and interpersonal skills.</p></li><li><p>Experience in recruitment, employee training, performance management, and staff scheduling.</p></li><li><p>Knowledge of retail operations, inventory management, merchandising, and loss prevention.</p></li><li><p>Strong organizational, problem-solving, and multitasking abilities.</p></li><li><p>Ability to work effectively in a fast-paced and dynamic retail environment.</p></li><li><p>Self-motivated, dependable, energetic, and results-driven.</p></li><li><p>Passion for games, puzzles, toys, and pop culture is an asset.</p></li><li><p>Flexibility to work evenings, weekends, and holidays based on business needs.</p></li></ul><h2>Compensation and Benefits</h2><ul><li><p><strong>Competitive Pay:</strong> $19.00–$20.00 per hour</p></li><li><p>Flexible scheduling</p></li><li><p>Casual dress environment</p></li><li><p>Employee discounts on games, puzzles, and toys</p></li><li><p>Fun, creative, and engaging work environment</p></li><li><p>Opportunity to work with a passionate team surrounded by exciting products</p></li></ul><h2>Equal Opportunity Employer & Accessibility</h2><p>Mind Games is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from all qualified candidates and make employment decisions without discrimination based on any characteristic protected by applicable human rights legislation.</p><p>Mind Games is committed to providing an accessible and inclusive recruitment process in accordance with the <strong>Accessibility for Ontarians with Disabilities Act (AODA)</strong> and the <strong>Ontario Human Rights Code</strong>.</p><p><strong>Accommodations are available upon request for candidates with disabilities throughout the recruitment and selection process.</strong> If you require accommodation, please let us know, and we will work with you to meet your accessibility needs.</p><h2>Join Our Team!</h2><p>At Mind Games, we believe that work should be engaging, rewarding, and full of opportunities to grow.</p><p>If you're passionate about retail leadership, enjoy developing people, and want to be part of a company that brings fun and creativity to customers every day, <strong>apply today and become part of the Mind Games team!</strong></p><p><strong>Mind Games – Where Creative Minds Come to Play!</strong></p>