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Added 12 mins ago
Senior Customer Success Manager
Greenspace Health
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
At Greenspace, our mission is to empower mental health organizations, health systems, service providers and individuals in care with the technology and expertise they need to substantially…
Added 12 mins ago
Client Solution Manager - Surety
Gallagher
Kelowna, BC
$51,500 to $100,500 USD / year
Full-time
As the Client Solutions Manager, - Surety, you’ll have the opportunity to build strong client relationships while developing your technical expertise in the surety industry. Your…
Added 12 mins ago
Sr Cust Service Rep/Station
FedEx Canada
Calgary, AB
Full-time
To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the…
Added 12 mins ago
Retail Sales Associates- Lime Ridge
Lovisa
Hamilton, ON
Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 12 mins ago
Porsche Host - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
Part-time
…exceptional Porsche customer experience, supported by strong sales and service operations, brand-specific training, and opportunities for professional growth. We value teamwork,…
Added 41 mins ago
Order Picker - Part Time (New Minas)
The Home Depot Canada
New Minas, NS
Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 41 mins ago
(CAN) Consumables Associate
Walmart Canada
Saskatoon, SK
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
Directs Store Delivery Associate
Walmart Canada
Ottawa, ON
Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 41 mins ago
(CAN) Cashier
Walmart Canada
Trenton, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Brandon, MB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 41 mins ago
Cashier / Front End Checkout Team Associate
Walmart Canada
Port Alberni, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 41 mins ago
(CAN) Associé, produits consommables
Walmart Canada
Val-d'Or, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
(CAN) Produce Department Manager Temporary 4 months until February 1, 2027
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
Contract
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
Added 41 mins ago
Full-Time Consumables Associate
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
Area Parts & Service Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 41 mins ago
(CAN) Associé, produits consommables
Walmart Canada
Trois-Rivières, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 41 mins ago
Guest Experience Representative
Oxford Properties Group
Mississauga, ON
Part-time
Reporting to the Guest Experience Manager, you will serve as a brand ambassador for Square One Shopping Centre, welcoming and assisting guests within a luxury retail environment. Through…
Added 41 mins ago
(CAN) Directs Store Delivery Associate Full Time
Walmart Canada
Thunder Bay, ON
Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 41 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Hamilton, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 42 mins ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 42 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 42 mins ago
Community General Manager II
CIBC
Port Alberni, BC
Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 42 mins ago
Cashier - PT
Bass Pro Shops
Delta, BC · Vancouver, BC
Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 42 mins ago
Gun Vault Specialist - PT
Bass Pro Shops
Delta, BC · Vancouver, BC
Part-time
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Added 42 mins ago
Clothing Outfitter - PT
Bass Pro Shops
Delta, BC · Vancouver, BC
Part-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…

Mind Games

Retail Store Manager

Oshawa, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

<h2>About Mind Games</h2>Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.We’re looking for a driven Store Manager to lead store performance, inspire a high-performing team, and deliver an outstanding customer experience. You’ll own sales results, champion operational excellence, and foster an engaging, customer-first culture.If you’re a dynamic retail leader who thrives in a fast-paced environment and is passionate about results, team development, and creating memorable in-store experiences, we’d love to hear from you.Duties and Responsibilities include, but are not limited to:<ul><li>Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.</li><li>Lead, coach, and develop a high-performing team through ongoing training, performance management, and succession planning.</li><li>Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.</li><li>Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.</li><li>Build strong customer relationships to understand needs and enhance service delivery.</li><li>Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.</li><li>Ensure compliance with company policies, as well as health and safety regulations.</li><li>Execute and monitor loss prevention and shrink control programs.</li></ul>You are best suited for the role if you have the following qualifications and skills:<ul><li>Bachelor’s degree in Business Administration or a related field preferred.</li><li>3+ years of management experience in a specialty retail or customer-focused environment.</li><li>Strong leadership, coaching, and team development skills with a proven ability to recruit, hire, and train high-performing teams.</li><li>Customer-focused with excellent interpersonal, communication, and relationship-building abilities.</li><li>Expertise in sales growth, merchandising strategies, expense control, shrink reduction, and brand differentiation.</li><li>Highly organized with the ability to multitask and drive operational excellence.</li><li>Passion for board games, pop culture, and creating memorable customer experiences.</li><li>Energetic, outgoing, and motivated personality that thrives in a fast-paced retail environment.</li></ul>Pay Rate: $21–$23 per hourThis is an existing position.Benefits:<ul><li>Competitive pay</li><li>Flexible scheduling</li><li>Casual dress environment</li><li>Employee discount on games, puzzles, and toys</li><li>Extended health benefits</li><li>Life insurance</li><li>Work in a fun, creative environment surrounded by products and people you love</li></ul>Store Location: Oshawa Centre – Unit 1060 419 King St W Oshawa, ONMind Games is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.

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More about this job

Responsibilities

Oversee store operations, financial performance, sales strategies, merchandising, and loss prevention while ensuring compliance and an exceptional customer experience. Lead, recruit, coach, and develop the store team, and use sales and financial reports to identify opportunities and improve results.

Requirements

The role prefers a bachelor’s degree in Business Administration or a related field and requires at least three years of management experience in specialty retail or a customer-focused environment. Candidates should demonstrate strong leadership, customer service, sales, merchandising, financial control, organization, and team-development abilities, along with enthusiasm for games and pop culture.

Skills

Leadership
Coaching
Team Development
Recruiting
Training
Customer Service
Communication
Relationship Building
Sales Growth
Merchandising
Budgeting
Expense Control
Financial Analysis
Loss Prevention
Shrink Reduction
Operational Excellence

Benefits

Flexible Scheduling
Casual Dress Environment
Employee Discount
Extended Health Benefits
Life Insurance
Creative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Store Operations
Sales Performance
Customer Experience
Team Leadership
Recruiting
Hiring
Training
Performance Management
Succession Planning
Business Strategies
Promotional Initiatives
Merchandising
Budgeting
Expense Control
Variance Analysis
Sales Reports
Financial Reports
Customer Relationships
Company Policy Compliance
Health And Safety
Loss Prevention
Shrink Control
Specialty Retail
Board Games
Pop Culture

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