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Added 4 mins ago
Service Technician - Turf/Small Engine
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$25 to $35 CAD / hour
Full-time
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Added 19 mins ago
Principal AI/ML Engineer
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Full-time
…priorities into scalable technical solutions. Acting as a trusted advisor across the enterprise, you will guide critical decisions related to the architecture for enterprise AI platform and…
Added 19 mins ago
Senior Psychology Advisor - Registered Psychologist
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Part-time
…dynamic Mental Health Services department as a Senior Psychology Advisor. You’ll work with teams specialized in trauma, serious injuries, high-risk situations, brain injury, occupational…
Added 19 mins ago
Director, Private Capital Investments
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Toronto, ON
Full-time
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Added 19 mins ago
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Insurance Advisor (Sackville, NB)
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Retail Sales Associate
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Added 1 hour ago
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RBC Insurance
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RBC Insurance
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RBC Insurance
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Mind Games

Sales Associate - Keyholder (Part-Time)

Oshawa, ON, Canada

Job type: Part-time · Contract
Posting language: English
Posted: Sep 28, 2026

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Original job description

<h2>About Mind Games</h2>Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.We’re looking for motivated, reliable, and energetic team members to step in as Key Holders. In this role, you’ll help keep the store running smoothly, assist customers in finding the perfect games and puzzles, and ensure our store is welcoming and fun for everyone. If you thrive in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every visit, this is the role for you!Duties and Responsibilities include, but are not limited to:<ul><li>Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.</li><li>Operate the POS system, accurately process payments, and issue receipts.</li><li>Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.</li><li>Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.</li><li>Act as a trusted advisor to customers, providing guidance and recommendations to help them explore our products and make the most of their visit.</li><li>Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.</li><li>Maintain a professional and welcoming demeanor, efficiently assisting customers throughout their visit.</li><li>Perform opening and closing procedures, including cash management, inspecting products, and following security protocols.</li><li>Lead by example in delivering outstanding customer service and a positive attitude to support the team.</li><li>Experience with store opening/closing and cash management is considered an asset.</li></ul>You are best suited for this role if you have the following qualifications and skills:<ul><li>High school diploma or equivalent required.</li><li>2+ years of experience in sales, customer service, or retail.</li><li>Exceptional customer service and interpersonal skills, with the ability to adapt to diverse customer needs.</li><li>Ability to multitask, manage priorities, and meet deadlines in a fast-paced environment.</li><li>Dependable, responsible, and able to take ownership of store operations when entrusted with key-holder duties.</li><li>Passion for or knowledge of pop culture, board games, and puzzles is a plus.</li><li>Ability to stand or walk for long periods and lift up to 20 pounds.</li><li>Previous Key Holder or supervisory experience is recommended.</li></ul>Pay Rate: $18.20 per hourThis is a replacement position.Benefits:<ul><li>Competitive pay and opportunities for growth</li><li>Employee discount on games, puzzles, and toys</li><li>Casual dress environment</li><li>Work in a fun, creative environment surrounded by products and people you love</li></ul>Store Location: Oshawa Mall – Unit 1060, 419 King St W, Oshawa, ONMind Games is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.

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More about this job

Responsibilities

The Keyholder is responsible for providing exceptional customer service, managing store operations, and ensuring sales goals are met. They will also handle opening and closing procedures, cash management, and maintaining an organized, welcoming store environment.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in sales, customer service, or retail. Previous supervisory or key-holder experience is recommended, along with the ability to stand for long periods and lift up to 20 pounds.

Skills

Customer service
Sales
Cash management
POS system operation
Inventory management
Store opening and closing
Multitasking
Interpersonal skills
Product knowledge
Communication
Problem solving
Time management

Benefits

Competitive pay
Opportunities for growth
Employee discount on games, puzzles, and toys
Casual dress environment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Customer Service
Keyholder
POS System
Cash Management
Inventory Control
Store Operations
Board Games
Puzzles
Toys
Merchandising
Product Expert
Sales Goals
Opening Procedures
Closing Procedures
Pop Culture

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