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Added 7 mins ago
Security Supervisor - Nova Institute Truro
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…safe, welcoming environments through proactive patrols, strong customer service, and a professional presence while supporting the diverse needs of our clients and…
Added 7 mins ago
Part-Time Retail Sales Representative for General Mills/Blue Buffalo - Ottawa
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$100,412 to $118,144 CAD / year
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…accordance with quality standards, technical specifications, customer requirements, and operational…
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National Account Manager
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…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
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Added 52 mins ago
Sunday Supervisor
Mind
Pickering, ON
Full-time
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer…

Mind

Sunday Supervisor

Pickering, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

About The Role

As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. We're passionate and determined people, always looking for ways to build a better future for mental health.

You'll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You'll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.

We're really passionate about developing our people, so whether that's personal or professional development, we have workshops, development programmes and qualifications to suit everyone. We actively look for opportunities to learn and grow so we can do better for the people who need us.

We're Looking For Someone Who

is passionate about retail
has the ability to lead and motivate others
can plan and prioritise their own workload and the workload of the team
has a strong customer focus
can demonstrate our values and behaviours , which are at the core of all we do

If you haven't got management or supervisor level experience, don't worry! We'd love to hear from you if you have a ‘can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours.

We need great people like you to help us in the fight for mental health. Will you join us?

About Our Benefits

As Sunday Supervisor, you'll receive:

Competitive hourly pay, which is in line with the Real Living Wage
25 days' paid holiday per year (pro-rata for part-time employees)
Development workshops & courses, to help build your career
Comprehensive, personalised induction programmes, tailored to your role when you join us
A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
A strong commitment to work-life balance
Family friendly policies & enhanced pay
A competitive pension scheme & life assurance, available to all our employees
25% staff discount in all Mind shops
Access to exclusive discounts at over 160 retailers through our employee savings app
Employee Assistance Programme
Cycle to Work Scheme
Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

Equality, Diversity and Inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator .

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

More details

For more information and a full person specification, please click on the Job Description button below.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.

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More about this job

Responsibilities

The Sunday Supervisor supports the Shop Manager in maximizing profits through the sale of preloved items while maintaining excellent shop standards. They are responsible for leading the volunteer team and overseeing shop operations in the manager's absence.

Requirements

The ideal candidate is passionate about retail and possesses strong leadership and customer service skills. While management experience is preferred, individuals with a 'can do' attitude and a willingness to learn are encouraged to apply.

Skills

Retail management
Leadership
Customer service
Team motivation
Workload planning
Prioritization
Communication
Problem solving
Interpersonal skills
Inventory management

Benefits

Competitive hourly pay
25 days' paid holiday
Development workshops and courses
Personalised induction programmes
Staff discount
Employee savings app
Employee Assistance Programme
Cycle to Work Scheme
Interest free season ticket loan
Pension scheme
Life assurance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Mental Health
Charity
Shop Management
Volunteer Coordination
Customer Service
Fundraising
DBS Check
Safeguarding
Inventory
Leadership
Team Management
Non-profit

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