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Added 1 min ago
EC
Chef (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 12 mins ago
TS
Senior Associate, Business Development
Thane Stenner - Stenner Wealth Partners+
Vancouver, BC
- Full-time
…one of Canada’s largest independent wealth management firms. Client range of net worths: between $25M and $3B+. They strategically limit new client engagements, onboarding a select number…
Added 12 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…for our local and global community and elevate student and client impacts at local, national, and international…
Added 12 mins ago
C
Technology Program Manager
Cognizant
Toronto, ON
- Full-time
…Manager to join a global banking technology organization. In this Associate Director-level role, you will lead complex initiatives that modernize banking products and cloud infrastructure.…
Added 14 mins ago
NB
Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 14 mins ago
CL
Service Support Associate
Canada Life
Vancouver, BC
- Full-time
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication…
Added 14 mins ago
CO
Real Estate Associate
Cozen O'Connor
Toronto, ON
- Full-time
Cozen O'Connor is seeking a highly motivated Real Estate Associate with a minimum of three years of real estate law experience to join our growing Toronto office.
Added 14 mins ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 15 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 15 mins ago
Store Associate
Sherwin-Williams
Burnaby, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 15 mins ago
UO
Finance Partner
University of Alberta
Edmonton, AB
- Full-time
…dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio. You will collaborate with your fellow service partners, the Centres of…
Added 15 mins ago
UO
Finance Partner
University of Alberta
Camrose, AB
- Full-time
…dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio. You will collaborate with your fellow service partners, the Centres of…
Added 31 mins ago
T
Customer Experience Associate
TD
Kingston, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 31 mins ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II supports the Associate Vice President (AVP), Financial Crimes Audit, High Risk Areas and Senior Audit Group Manager, Financial Crimes Audit, High Risk Areas with the…
Added 31 mins ago
T
Personal Banking Associate
TD
Ottawa, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 31 mins ago
T
Associate Agricultural Service
TD
Guelph, ON
- Full-time
…future. Our quest is to deliver a first class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 31 mins ago
T
Canadian Commercial Banking Associate
TD
Woodbridge, ON
- Full-time
…future. Our quest is to deliver a first-class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 31 mins ago
M
Pharmacy Contracts & Member Onboarding Specialist (12 month contract)
McKesson
Mississauga, ON
- Full-time
- Align with the Pharmacy Programs team and Senior Associate Client Management to facilitate effective Opening Orders
Added 42 mins ago
SG
Senior Solution Designer
SRA Group
NB · New Brunswick, Canada
- $85 to $90 CAD / hour
- Contract
This is a client-facing role requiring strong consulting, solution design, and stakeholder engagement capabilities. The successful candidate will partner closely with client business and…
Added 44 mins ago
C
Développeur(euse) Java sénior
CGI
Montreal, QC
- Full-time
…modernization roadmaps, mentor developers, and engage directly with client…
Added 44 mins ago
SW
ScotiaMcLeod Administrative Associate
Scotia Wealth Management
Vancouver, BC
- Contract
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 44 mins ago
C
Sales Associate | Brokerage
Colliers
Saskatoon, SK
- Full-time
Added 44 mins ago
C
Sales Associate | Brokerage
Colliers
Regina, SK
- Full-time
Added 44 mins ago
S-
Analyst, Corporate Banking, Energy - Calgary, AB
Scotiabank - Global Banking and Markets
Calgary, AB
- Full-time
Work in the Canadian Corporate Banking Energy team to manage client relationships across a complex portfolio of public and private companies. Provide ongoing credit management including:…
Added 46 mins ago
Store Associate
Sherwin-Williams
Kitchener, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…

Mindlance

Customer Success Associate

Toronto, ON, Canada

$20 to $35 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $20 to $35 CAD / hour
Job type: Contract
Apply by: Nov 5, 2026
Experience: 2–5 years of professional experience in one or more of the following areas:
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Details:

Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager

Location: Toronto ON

Duration: 6+ Months (Ext. on work performance basis)

Job Descriptions:

Manage and maintain strong relationships with clients and customers.
Serve as a primary point of contact for assigned customer accounts.
Understand customer needs and provide timely, effective solutions.
Support customer onboarding, engagement, retention, and overall satisfaction.
Collaborate with internal teams to resolve customer issues and meet business objectives.
Maintain accurate account, financial, and customer records.
Apply knowledge of finance, accounting, and bookkeeping to support customer and account-related activities.
Monitor account activities and identify opportunities for improvement or additional support.
Participate in structured training, coaching, mentoring, and hands-on learning through the CSADP.
Communicate effectively with customers, stakeholders, and internal teams.
Demonstrate ownership, accountability, and a customer-first mindset.

Required Qualifications

2–5 years of professional experience in one or more of the following areas:
Customer Success / Client Success
Account Management / Client Services
Financial Services
Accounting / Bookkeeping
Demonstrated experience managing client or customer accounts.
Strong understanding of finance, accounting, and bookkeeping principles.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-management skills.
Ability to work in a fast-paced, customer-focused environment.
Strong analytical, organizational, and problem-solving abilities.
Ability to learn quickly and apply new concepts in a hands-on environment.

Preferred Qualifications

Experience in a customer-facing financial services environment.
Experience managing multiple client accounts or customer relationships.
Experience with accounting, financial reporting, reconciliations, or bookkeeping processes.
Experience coaching, mentoring, or supporting junior team members.
Strong ability to build trust and maintain long-term customer relationships.
Demonstrated history of high performance and professional excellence

If Interested Please share resume directly at Vidushis1@mindlance.com

About Mindlance: About Mindlance: Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in North America. With more than 5000 employees globally and scores of Fortune 500 clients, Mindlance provides industry-specific staffing across a range of specializations in the US and Canada. We are recognized in the staffing industry for our strong fundamentals, streamlined processes, and great relationships with our talent, partners, and clients. To know more, please visit www.mindlance.com

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More about this job

Responsibilities

Manage customer accounts and relationships, understand client needs, and support onboarding, engagement, retention, and satisfaction. Resolve issues with internal teams, maintain accurate account and financial records, identify opportunities to improve support, and participate in structured training and coaching.

Requirements

Requires 2–5 years of experience in customer or client success, account management, financial services, accounting, or bookkeeping, along with experience managing customer accounts. Candidates should have strong finance and bookkeeping knowledge, communication and relationship-management skills, and the ability to analyze problems and learn quickly; customer-facing financial services experience and mentoring experience are preferred.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Retention
Financial Services
Accounting
Bookkeeping
Financial Reporting
Reconciliations
Communication
Problem-Solving
Analytical Skills
Organization
Coaching And Mentoring
Customer Issue Resolution

Visa sponsorship

Not detected in the job text

Hiring contact email

Vidushis1@mindlance.com

Keywords

Customer Success
Client Success
Account Management
Client Services
Financial Services
Accounting
Bookkeeping
Customer Onboarding
Customer Engagement
Customer Retention
Customer Satisfaction
Account Records
Financial Records
Financial Reporting
Reconciliations
Issue Resolution
Stakeholder Communication
Training
Coaching
Mentoring
CSADP

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